Customer Ratings & Reviews

Loving it so far hopefully it lasts a long time hopefully

great washer--many different cycle options, big basket for large loads, does not waste water

This washing machine is Simple, quiet and easy to operate.

Great buy. Works great. Clothes come out clean; again, great buy and reasonably priced.

Great washer very efficient. Have not had an issue with it since i have had it.

I love the washer is súper big and is ver y helpfull

The Maytag Top Load Washer performed well. It was a bit noisier than I would like; however, the clothes were clean and that was my primary concern. D Shinn

This is not a product review but a Best Buy Customer Service Review. I feel it is very relevant to post it because my experience reinforces my loyalty as a customer with Best Buy and to let others know about it. I bought a washing machine from Best Buy and a few months after needed warranty related service. Setting up an appointment with Maytag's repair service was enormously difficult because of its poor automated system. On July 16, 2024 and feeling very frustrated, I contacted Best Buy and spoke to team member Melanie. She was very kind, professional and went out of her way to help me set up the appointment. Maytag gets 0 Star, while Best Buy gets 5 Stars in my opinion. Melanie's outstanding customer service enhances Best Buy's reputation and promotes loyalty with customers like me. Thank you Melanie. You made a very frustrating day a better day because of your commitment to what you do.

You can fit alot in this machine!!... I dont like that the cover locks...sometimes you forget something and need to add it in.. other then that great machine!

Great washing machine, does large loads and everything else in between well !!

Great for a large family. Auto handles small to very large loads. High efficiency.

I am enjoying my appliance, the Maytag washing machine, hence the great job done by store sales person and the delivery guys.

Initially had to get use to it seeing how different the starting process is, have to put the detergent in first and it doesn't fill up so close have to go in next. There's no soak function but it does the job.

Does an an excellent job on my laundry especially having two boys.

Works well once started but has a tricky start button which has to be just right to start which is why i did not rate it a 5.

Short wash is best due to the long time it takes for regular washes. It does make strange loud noises.

I really do like the new washIg machine. So far it has done an excellent job washing what I have put in . It is really a huge tub, as I have to get a stool to get everything out of it when the cycle ends. I think it will be a good one because of not having all the electronics that always end up burning out. So far it has been much easier to maintain than the last machine we had.

It’s a little noisy, and there is a long delay after you push the button till it starts. Over all it does a decent job. I would have given it a 5 star if it wasn’t for the 2 comments above.

It holds a lot, which is good. I do not like the fact that the lid locks so you cannot open it once the cycle has started.

It’s big & runs smooth definitely no complaints & the price you definitely can’t beat the price