Customer Ratings & Reviews

Ease of using. Excellent cleaning of clothes good options for water etc

I like the choices for different type of loads. The fabric softner tray is a good old thing to have as my last didnt have one and if didn't want to add in wash prior to rinse cycle you couldn't! Im a packer and spin went cock-eyed. My fault but tried to balance 3 times. I am warned. I need to stop with heavy and light mixed loads.

This is not a product review but a Best Buy Customer Service Review. I feel it is very relevant to post it because my experience reinforces my loyalty as a customer with Best Buy and to let others know about it. I bought a washing machine from Best Buy and a few months after needed warranty related service. Setting up an appointment with Maytag's repair service was enormously difficult because of its poor automated system. On July 16, 2024 and feeling very frustrated, I contacted Best Buy and spoke to team member Melanie. She was very kind, professional and went out of her way to help me set up the appointment. Maytag gets 0 Star, while Best Buy gets 5 Stars in my opinion. Melanie's outstanding customer service enhances Best Buy's reputation and promotes loyalty with customers like me. Thank you Melanie. You made a very frustrating day a better day because of your commitment to what you do.

PRICE WAS OK CONSIDERNG EMERGENCY PURCHASE. WASHER CLEANS CLOTHES OK BUT IS VERY NOISY. MACHINE VIBRATES WHEN SPIN CYCLE IS ON.

I really like the Maytag washer. It’s very well made and has worked perfectly.

Thus washer is not bad. I cannot figure out how to open the lid once it starts. Otherwise it washes well.

Has been good so far. Washes Well and spins almost all water out! Doesn’t tie clothes or sheets in knots like the older Models do. So I’m satisfied with my purchase.

Just 4 months in the washer needs service due to the lid not unlocking. Maytag won’t even answer the phone if I don’t first enter the serial number which I believe is under the locked lid. Geek squad coverage evidently does not start until the manufacturer 1 year warranty expires so without the serial number I’m at something of an impasse. I’m not sure what to do next other than wait the remaining 8 months for the geek squad coverage to kick in. The washer itself is unimpressive. It’s extremely simple, no digital displays, only old school dials. The washer is also quite loud, overall not a great buy.

Good washer, is noisier than I'm use to. So if you need something quiet, skip on this.

Love the size and the amount this washer can handle. It’s quiet and works well. And very efficient water wise

Loving the washer, way bigger than our previous one and does an amazing job, only thing is it takes about an hour per wash, not a big deal but its a time crunch at times

It holds a lot, which is good. I do not like the fact that the lid locks so you cannot open it once the cycle has started.

Perfect for a busy family, easy to use. 10/10. Big capacity for clothes

Price was good I save money and it works good I highly recommend this store best buy

Short wash is best due to the long time it takes for regular washes. It does make strange loud noises.

Found this washer in stock. It was delivered quick and hooked it up for me. I have used 3 time so far and works great.

Love the washer just disappointed with my store had 20% coupon and was told I couldn’t use it!! Didn’t try to compromise could have been nicer had just bought dryer came back bought washer, I know if I’d been a pain in the ___ probably would have gotten some compensation but I’m not like that !! Felt taken and disappointed!

Works great. A lot better than the last Maytag. Had totaltech and they installed it no charge!

Washer has a large capacity and is fairly quiet and has plenty of features and it is easy to usr

I love this machine. It’s quiet which I wanted. The tub is very large. I never fill it all the way. The size is perfect. I recommend this machine.