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Customer Ratings & Reviews

Customer reviews

Rating 4.1 out of 5 stars with 1512 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers consistently note the 4.5 Cu. Ft. High Efficiency Top Load Washer with Deep Fill excels in cleaning performance, capacity, and ease of use. The size and price are also appreciated by a number of customers. However, some customers have expressed concerns about the noise level and reliability. Additionally, the lid lock feature and the sensitivity of the start button have been mentioned as potential drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 1,512 reviews
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Love this washer.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer it has enough room to hold a comforter and sheet set .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Letter of Recognition for Outstanding Service

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is not a product review but a Best Buy Customer Service Review. I feel it is very relevant to post it because my experience reinforces my loyalty as a customer with Best Buy and to let others know about it. I bought a washing machine from Best Buy and a few months after needed warranty related service. Setting up an appointment with Maytag's repair service was enormously difficult because of its poor automated system. On July 16, 2024 and feeling very frustrated, I contacted Best Buy and spoke to team member Melanie. She was very kind, professional and went out of her way to help me set up the appointment. Maytag gets 0 Star, while Best Buy gets 5 Stars in my opinion. Melanie's outstanding customer service enhances Best Buy's reputation and promotes loyalty with customers like me. Thank you Melanie. You made a very frustrating day a better day because of your commitment to what you do.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Great but

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving the washer, way bigger than our previous one and does an amazing job, only thing is it takes about an hour per wash, not a big deal but its a time crunch at times

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    New washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Found this washer in stock. It was delivered quick and hooked it up for me. I have used 3 time so far and works great.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for a busy family, easy to use. 10/10. Big capacity for clothes

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Its nice clean lines is nice

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the choices for different type of loads. The fabric softner tray is a good old thing to have as my last didnt have one and if didn't want to add in wash prior to rinse cycle you couldn't! Im a packer and spin went cock-eyed. My fault but tried to balance 3 times. I am warned. I need to stop with heavy and light mixed loads.

    I would recommend this to a friend
  • Cons mentioned:
    Lid lock

    Rated 4 out of 5 stars

    Pretty good for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It holds a lot, which is good. I do not like the fact that the lid locks so you cannot open it once the cycle has started.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Disappointed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the washer just disappointed with my store had 20% coupon and was told I couldn’t use it!! Didn’t try to compromise could have been nicer had just bought dryer came back bought washer, I know if I’d been a pain in the ___ probably would have gotten some compensation but I’m not like that !! Felt taken and disappointed!

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Above fair

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Short wash is best due to the long time it takes for regular washes. It does make strange loud noises.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance
    Cons mentioned:
    Reliability

    Rated 5 out of 5 stars

    Would buy again

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. A lot better than the last Maytag. Had totaltech and they installed it no charge!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Low cost but reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Low cost/no frills but easy to use and reliable product. Installation was simple.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Great Maytag machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this machine. It’s quiet which I wanted. The tub is very large. I never fill it all the way. The size is perfect. I recommend this machine.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Ms

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ease of using. Excellent cleaning of clothes good options for water etc

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    Really spacious

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really spacious My clothes gets really clean and maytag is one of my favorite brands

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Price

    Rated 5 out of 5 stars

    Excellent washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this washer. It is a great size and price for our family. It works great.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Excited w my whaser

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great washer, my clothes is really clean Is super easy for me

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Price

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great washer for the price. Size is just right for our big comforters.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I’m glad to get the clothes washed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Satisfied customer glad to get the washing dryer and glad for the service that was provided by the people that delivered it they were excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Simple and efficient

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this classic old style washer with middle agitator. It is simple and easy to use and does a good job.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 3 out of 5 stars

    Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thus washer is not bad. I cannot figure out how to open the lid once it starts. Otherwise it washes well.

    I would recommend this to a friend