Customer Ratings & Reviews

Not as sturdy as the previous ones. Not built to last like older models.

Easy to use and good size load capacity. Fits perfectly in space and looks good.

It has all the settings you will need. The tub is big enough for three days worth of clothes in a four person house. (That’s alot of clothes!!) I wish the lid didn’t lock, but I am sure it is a safety feature. It was very easy to install on my own.

The performance is just what I needed. The capacity is good and it cleans thoroughly. The only draw back for me is the odd start and stop function. The fact that the touch option has to be pressed until all the lights have activated is strange and I'm concerned since it is a touch panel that all that pressing could eventually cause damage, but it is a Maytag, so I hope to get years of use out of the product.

I love it because it's my first EVER brand new washer, loved the price, Love the simplicity of using it. I didn't need or want any bells or whistles. Only complaint is that it's a little loud, but I can get used to that! Overall happy with my purchase.

After only one day but three loads of washing, I am completely impressed by my new Maytag! Ease of use, efficiency and quietness was appreciated. Since I am only five feet tall, I frequently cannot reach the bottom of the basket to remove small items using other machines. This is thankfully not an issue with my new Maytag! Perfect height! Love this machine!

Good purchase, I have used it twice so far, seems a little loud but overall I like it. Holds a lot more clothes then my previous washer. I like the simple settings.

Purchase this for my grandmother she’s always been a Maytag fan. The price is right it works functional for her easy to use. It’s not too bulky fits in the space well and washes fast and great.

Easy to install, efficient, supports large loads. Happy with our purchase!

IF YOU DO YOUR HOMEWORK YOU WILL BE HAPPY. JUST STARTED USING IT, 2 LOADS NOW, AND IT IS WHAT I EXPECTED. OLD SCHOOL WASHING MACHINE WITH ALL THE SOUNDS THAT CAME ALONG WITH IT. ADDRESSING SOME OF THE COMPLAINTS: NOISEY, YES, WHEN COMPARED TO THE PRICIER MACHINES - PLENTY OF WATER IN THE CORRECT SETTING, EASY TO USE, VIBRATES A LOT BUT SEEMS TO HAVE SHOCK ABSORBERS AT THE BASE SO DID NOT GO OUT OF BALANCE OR MAKE RATTLES. YOU KNOW, LIKE YOUR GRANDMA'S WASHER. NOW DAYS EVEN THE MOST EXPENSIVE MACHINES DON'T LAST VERY LONG. SINCE OURS IS IN THE REC. RM. WE DECIDED TO KEEP THE COST DOWN AND PURCHASE AN EXT WARRANTY.

Clothes come out very clean. Works well so far. Easy to use. Recommended.

This washer is much better than our last one! Almost no noise, more load capacity, and leaves clothing much cleaner.

Works as it is intended. Easy to install and light weight. Performs great. Great for me and family and easy to operate. Big win…. Well worth the investment

I love the fact you can adjust the water levels and simple buttons. I didn’t need anything fancy. Nice large load capacity. The only thing is you really can’t wash large blankets. But all in all I’m happy with it.

The initial review is excellent for the washer. However, there were some issues with the setting afterwards, which have since been resolved. Overall, wash quality is great for the price.

Likely one of the noisiest washers we have ever owned. Top has a small forward slope. Not easy to detect in showroom and certainly not to see as a problem. BUT, leave anything on the top when running the washer and it will be on the floor. Have found it washes clothes pretty well.

Have used it heavily for the last few months.Happy with the purchase so far. A little on the louder side but it does a great job.

1) My review of the purchase experience with Best Buy 2) My review of the performance of a new Maytag washing machine 3) My review of the appliance repair service offered by Best Buy/Geek Squad 4) My review of the appliance installation teams sent by best Buy 1) The initial purchase of the Maytag Washer (8/23/23) was a first rate experience with all items clearly explained and the washer scheduled for delivery and installation on 8/28/23. 2) The performance of the new Maytag washer was more than disappointing. Once installed the washer “seemed to function/wash/etc.” as needed for the next 5 days. Then (on day 5: 9/2/23) it stopped washing/functioning in the middle of a wash cycle. The “wash” indicator light remained “on” as everything else stopped. There was no way to clear/resolve this condition. 3) The call for repair assistance was made to Maytag Customer Service and to Best Buy on 9/2/23 resulting with an in-home repair call being scheduled with The Geek Squad for 9/7/23. 4) On 9/7/23 the “expected” in-home service call developed into a period of confusion where the Best Buy Appliance installers arrived to remove the malfunctioning Maytag washer instead of The Geek Squad arriving to repair the machine. In the midst of this confusion the performance of the “Installers” was first rate as one of them called the corporate “Best Buy Office”. Between the installer and the Office (with our agreement) an arrangement for a quick replacement of the failed machine was then scheduled for 9/11/23. On 9/11/23 the failed washer was replaced with a new one with no issues being experienced to date.

We wanted a simple machine without a lot of bells and whistles and that is what we got. Only complaint is limited product documentation. My old machine let me choose water temp for wash and rinse. This one lets you choose water temp but I couldn't find anything that confirmed my hope and suspicion that rinse temp would always be cold. Had lots of vibration on rinse/spin cycle. through trial and error, we determined we could pause the cycle, it would unlock, we could redistribute the load, and all would be well. Of course that means someone always needs to be in earshot of the machine when it is running. Not optimal for busy lives, but at least I now think I understand my options. Oh for the good old days..

So far, it's working well, though I don't like all the restrictions the machines place on how you have to load them. I prefer that the water dissolve the detergent before putting in the clothes, but this machine requires the lid to be closed and locked before it will fill with water. I also don't like the fact that you must use a second, automatic rinse cycle if you're using fabric softener. I do like the fact that it has an old-fashioned agitator. Since it won't let me open the lid, however, I can't tell if it's using a generous amount of water. It says it's "Deep fill," so I guess it is. I do think the wash time is inordinately long. Old Maytag washers used to be able to wash a large load in about 30 minutes. This one takes about 90 minutes.