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Customer reviews

Rating 4.1 out of 5 stars with 1511 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers consistently note the 4.5 Cu. Ft. High Efficiency Top Load Washer with Deep Fill excels in cleaning performance, capacity, and ease of use. The size and price are also appreciated by a number of customers. However, some customers have expressed concerns about the noise level and reliability. Additionally, the lid lock feature and the sensitivity of the start button have been mentioned as potential drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 1,511 reviews
  • Pros mentioned:
    Capacity, Cleaning performance
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Loud washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer is deep and as a lot of space. It makes a lot of noise but it does job. Although it has the quick wash option, it takes forever.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery was on time and nicely done. Washer has very large capacity and does fine. A little loud operating but no big deal.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great buy for the price!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's been great. Clothes have seemed much cleaner and doesn't move at all even when in the spin cycle. Highly recommend especially for the clearance price!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    Perfect washing machine.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect washing machine, wash clothes very well, it is not noisy, it is very good capacity, I can wash my clothes from the bed without any problem, easy to use, I loved it.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance
    Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    Maytag washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The machine does a good job of washing, but it is VERY noisy. Do not purchase if it will be located near a living area.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Great washer!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good purchase, I have used it twice so far, seems a little loud but overall I like it. Holds a lot more clothes then my previous washer. I like the simple settings.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 4 out of 5 stars

    I am very pleased with my washer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has all the settings you will need. The tub is big enough for three days worth of clothes in a four person house. (That’s alot of clothes!!) I wish the lid didn’t lock, but I am sure it is a safety feature. It was very easy to install on my own.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    Washer Envy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The performance is just what I needed. The capacity is good and it cleans thoroughly. The only draw back for me is the odd start and stop function. The fact that the touch option has to be pressed until all the lights have activated is strange and I'm concerned since it is a touch panel that all that pressing could eventually cause damage, but it is a Maytag, so I hope to get years of use out of the product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    GREAT WASHER ON A BUDGET

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it because it's my first EVER brand new washer, loved the price, Love the simplicity of using it. I didn't need or want any bells or whistles. Only complaint is that it's a little loud, but I can get used to that! Overall happy with my purchase.

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 4 out of 5 stars

    Long gor old day quality.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as sturdy as the previous ones. Not built to last like older models.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Size

    Rated 5 out of 5 stars

    We love the Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and good size load capacity. Fits perfectly in space and looks good.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Maytag

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase this for my grandmother she’s always been a Maytag fan. The price is right it works functional for her easy to use. It’s not too bulky fits in the space well and washes fast and great.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Wonderful machine

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After only one day but three loads of washing, I am completely impressed by my new Maytag! Ease of use, efficiency and quietness was appreciated. Since I am only five feet tall, I frequently cannot reach the bottom of the basket to remove small items using other machines. This is thankfully not an issue with my new Maytag! Perfect height! Love this machine!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Excellent washer!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is much better than our last one! Almost no noise, more load capacity, and leaves clothing much cleaner.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    GOOD ENOUGH

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    IF YOU DO YOUR HOMEWORK YOU WILL BE HAPPY. JUST STARTED USING IT, 2 LOADS NOW, AND IT IS WHAT I EXPECTED. OLD SCHOOL WASHING MACHINE WITH ALL THE SOUNDS THAT CAME ALONG WITH IT. ADDRESSING SOME OF THE COMPLAINTS: NOISEY, YES, WHEN COMPARED TO THE PRICIER MACHINES - PLENTY OF WATER IN THE CORRECT SETTING, EASY TO USE, VIBRATES A LOT BUT SEEMS TO HAVE SHOCK ABSORBERS AT THE BASE SO DID NOT GO OUT OF BALANCE OR MAKE RATTLES. YOU KNOW, LIKE YOUR GRANDMA'S WASHER. NOW DAYS EVEN THE MOST EXPENSIVE MACHINES DON'T LAST VERY LONG. SINCE OURS IS IN THE REC. RM. WE DECIDED TO KEEP THE COST DOWN AND PURCHASE AN EXT WARRANTY.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Washer Issues

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Likely one of the noisiest washers we have ever owned. Top has a small forward slope. Not easy to detect in showroom and certainly not to see as a problem. BUT, leave anything on the top when running the washer and it will be on the floor. Have found it washes clothes pretty well.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    Easy to use, would recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, efficient, supports large loads. Happy with our purchase!

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    Skip the bells and whistles

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We wanted a simple machine without a lot of bells and whistles and that is what we got. Only complaint is limited product documentation. My old machine let me choose water temp for wash and rinse. This one lets you choose water temp but I couldn't find anything that confirmed my hope and suspicion that rinse temp would always be cold. Had lots of vibration on rinse/spin cycle. through trial and error, we determined we could pause the cycle, it would unlock, we could redistribute the load, and all would be well. Of course that means someone always needs to be in earshot of the machine when it is running. Not optimal for busy lives, but at least I now think I understand my options. Oh for the good old days..

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 3 out of 5 stars

    New Washer Replaced too soon

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1) My review of the purchase experience with Best Buy 2) My review of the performance of a new Maytag washing machine 3) My review of the appliance repair service offered by Best Buy/Geek Squad 4) My review of the appliance installation teams sent by best Buy 1) The initial purchase of the Maytag Washer (8/23/23) was a first rate experience with all items clearly explained and the washer scheduled for delivery and installation on 8/28/23. 2) The performance of the new Maytag washer was more than disappointing. Once installed the washer “seemed to function/wash/etc.” as needed for the next 5 days. Then (on day 5: 9/2/23) it stopped washing/functioning in the middle of a wash cycle. The “wash” indicator light remained “on” as everything else stopped. There was no way to clear/resolve this condition. 3) The call for repair assistance was made to Maytag Customer Service and to Best Buy on 9/2/23 resulting with an in-home repair call being scheduled with The Geek Squad for 9/7/23. 4) On 9/7/23 the “expected” in-home service call developed into a period of confusion where the Best Buy Appliance installers arrived to remove the malfunctioning Maytag washer instead of The Geek Squad arriving to repair the machine. In the midst of this confusion the performance of the “Installers” was first rate as one of them called the corporate “Best Buy Office”. Between the installer and the Office (with our agreement) an arrangement for a quick replacement of the failed machine was then scheduled for 9/11/23. On 9/11/23 the failed washer was replaced with a new one with no issues being experienced to date.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Recommended

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clothes come out very clean. Works well so far. Easy to use. Recommended.

    I would recommend this to a friend
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