Customers are delighted by the 4.5 Cu. Ft. High Efficiency Top Load Washer's cleaning performance, large capacity, and ease of use, frequently praising its simple operation and good value for the price. However, some customers have noted concerns regarding the washer's noise level and long-term reliability. A few users also mentioned challenges with the lid lock and start button.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 1,499 reviews
Rated 4 out of 5 stars
Great machine!
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Posted . Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love the fact you can adjust the water levels and simple buttons. I didn’t need anything fancy. Nice large load capacity. The only thing is you really can’t wash large blankets. But all in all I’m happy with it.
I would recommend this to a friend
Pros mentioned:
Ease of use, Size
Rated 4 out of 5 stars
I am very pleased with my washer!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It has all the settings you will need. The tub is big enough for three days worth of clothes in a four person house. (That’s alot of clothes!!) I wish the lid didn’t lock, but I am sure it is a safety feature. It was very easy to install on my own.
I would recommend this to a friend
Pros mentioned:
Capacity, Ease of use
Rated 5 out of 5 stars
Easy to use, would recommend
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Easy to install, efficient, supports large loads. Happy with our purchase!
I would recommend this to a friend
Pros mentioned:
Capacity, Cleaning performance
Rated 5 out of 5 stars
Washer Envy
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The performance is just what I needed. The capacity is good and it cleans thoroughly. The only draw back for me is the odd start and stop function. The fact that the touch option has to be pressed until all the lights have activated is strange and I'm concerned since it is a touch panel that all that pressing could eventually cause damage, but it is a Maytag, so I hope to get years of use out of the product.
I would recommend this to a friend
Pros mentioned:
Ease of use
Cons mentioned:
Noise level
Rated 4 out of 5 stars
GREAT WASHER ON A BUDGET
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love it because it's my first EVER brand new washer, loved the price, Love the simplicity of using it. I didn't need or want any bells or whistles. Only complaint is that it's a little loud, but I can get used to that! Overall happy with my purchase.
I would recommend this to a friend
Pros mentioned:
Cleaning performance, Ease of use
Rated 5 out of 5 stars
Recommended
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Clothes come out very clean. Works well so far. Easy to use. Recommended.
I would recommend this to a friend
Pros mentioned:
Ease of use, Price
Rated 5 out of 5 stars
Maytag
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Posted . Owned for 10 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Purchase this for my grandmother she’s always been a Maytag fan. The price is right it works functional for her easy to use. It’s not too bulky fits in the space well and washes fast and great.
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 4 out of 5 stars
Great washer for value
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Works as it is intended. Easy to install and light weight. Performs great. Great for me and family and easy to operate. Big win…. Well worth the investment
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
GOOD ENOUGH
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
IF YOU DO YOUR HOMEWORK YOU WILL BE HAPPY. JUST STARTED USING IT, 2 LOADS NOW, AND IT IS WHAT I EXPECTED. OLD SCHOOL WASHING MACHINE WITH ALL THE SOUNDS THAT CAME ALONG WITH IT. ADDRESSING SOME OF THE COMPLAINTS: NOISEY, YES, WHEN COMPARED TO THE PRICIER MACHINES - PLENTY OF
WATER IN THE CORRECT SETTING, EASY TO USE, VIBRATES A LOT BUT SEEMS TO HAVE SHOCK ABSORBERS AT THE BASE SO DID NOT GO OUT OF BALANCE OR MAKE RATTLES. YOU KNOW, LIKE YOUR GRANDMA'S WASHER.
NOW DAYS EVEN THE MOST EXPENSIVE MACHINES DON'T LAST VERY LONG. SINCE OURS IS IN THE REC. RM. WE DECIDED TO KEEP THE COST DOWN AND PURCHASE AN EXT WARRANTY.
I would recommend this to a friend
Pros mentioned:
Ease of use
Cons mentioned:
Noise level
Rated 4 out of 5 stars
Great washer!!
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Good purchase, I have used it twice so far, seems a little loud but overall I like it. Holds a lot more clothes then my previous washer. I like the simple settings.
I would recommend this to a friend
Pros mentioned:
Cleaning performance
Rated 4 out of 5 stars
Decent washer
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The initial review is excellent for the washer. However, there were some issues with the setting afterwards, which have since been resolved. Overall, wash quality is great for the price.
I would recommend this to a friend
Pros mentioned:
Cleaning performance
Cons mentioned:
Noise level
Rated 5 out of 5 stars
Good deal!
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Posted . Owned for 5 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Have used it heavily for the last few months.Happy with the purchase so far. A little on the louder side but it does a great job.
I would recommend this to a friend
Pros mentioned:
Capacity, Cleaning performance
Cons mentioned:
Noise level
Rated 5 out of 5 stars
Excellent washer!
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This washer is much better than our last one! Almost no noise, more load capacity, and leaves clothing much cleaner.
I would recommend this to a friend
Pros mentioned:
Capacity
Rated 5 out of 5 stars
Maytag washer
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Maytag washer… excellent choice
Deep basket for comforters, quiet, push button technology.
I would recommend this to a friend
Cons mentioned:
Noise level
Rated 4 out of 5 stars
Washer Issues
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Likely one of the noisiest washers we have ever owned.
Top has a small forward slope. Not easy to detect in showroom and certainly not to see as a problem. BUT, leave anything on the top when running the washer and it will be on the floor.
Have found it washes clothes pretty well.
No, I would not recommend this to a friend
Cons mentioned:
Reliability
Rated 3 out of 5 stars
New Washer Replaced too soon
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
1) My review of the purchase experience with Best Buy
2) My review of the performance of a new Maytag washing machine
3) My review of the appliance repair service offered by Best Buy/Geek Squad
4) My review of the appliance installation teams sent by best Buy
1) The initial purchase of the Maytag Washer (8/23/23) was a first rate experience with all items clearly explained and the washer scheduled for delivery and installation on 8/28/23.
2) The performance of the new Maytag washer was more than disappointing. Once installed the washer “seemed to function/wash/etc.” as needed for the next 5 days. Then (on day 5: 9/2/23) it stopped washing/functioning in the middle of a wash cycle. The “wash” indicator light remained “on” as everything else stopped. There was no way to clear/resolve this condition.
3) The call for repair assistance was made to Maytag Customer Service and to Best Buy on 9/2/23 resulting with an in-home repair call being scheduled with The Geek Squad for 9/7/23.
4) On 9/7/23 the “expected” in-home service call developed into a period of confusion where the Best Buy Appliance installers arrived to remove the malfunctioning Maytag washer instead of The Geek Squad arriving to repair the machine. In the midst of this confusion the performance of the “Installers” was first rate as one of them called the corporate “Best Buy Office”. Between the installer and the Office (with our agreement) an arrangement for a quick replacement of the failed machine was then scheduled for 9/11/23. On 9/11/23 the failed washer was replaced with a new one with no issues being experienced to date.
I would recommend this to a friend
Cons mentioned:
Reliability, Start button
Rated 2 out of 5 stars
Dont waste your time.
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Posted . Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
If you want a reliable washer. Dont buy this one. Had the washers for 4 months and it broke. The lid lock is trash. I couldn’t get it opened, after many Youtube videos i was able to reset it, however; it wouldnt start. Called Maytag, thankfully i was under warranty, they had a tech come out pretty quickly. I asked the tech what the issue was and he explained when the washer was assembled, they have some cable too tight and it rips off. Tech said its something that happens really frequently. May happen again. I was not happy to hear that. If i could save anyone else the hassle. Dont buy it. Oh before i forget, the start button is already wrinkled and ugly. Pick a washer with an actual button.
No, I would not recommend this to a friend
Brand response from MaytagTeam
Posted .
Thank you for bringing this to our attention; we regret you are having these concerns with your appliance. We value all of our customers and we would like the opportunity to look into this further for you. Please contact us directly via Facebook https://bit.ly/3Q9npvS or Instagram bit.ly/3qZoRdR. Let’s see what we can do for you!
Cons mentioned:
Noise level
Rated 3 out of 5 stars
Skip the bells and whistles
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
We wanted a simple machine without a lot of bells and whistles and that is what we got. Only complaint is limited product documentation. My old machine let me choose water temp for wash and rinse. This one lets you choose water temp but I couldn't find anything that confirmed my hope and suspicion that rinse temp would always be cold. Had lots of vibration on rinse/spin cycle. through trial and error, we determined we could pause the cycle, it would unlock, we could redistribute the load, and all would be well. Of course that means someone always needs to be in earshot of the machine when it is running. Not optimal for busy lives, but at least I now think I understand my options. Oh for the good old days..
I would recommend this to a friend
Cons mentioned:
Lid lock, Noise level, Reliability
Rated 1 out of 5 stars
Do not buy Maytag washer
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Posted . Owned for 6 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This Maytag washer is a terrible washer machine. I would not recommend to any person to buy it. Makes loud noise when it washing and right now it’s broke down with my clothes in it and water. Can’t open lid to get my clothes out. I call customer service and no one can’t give me answers. I just purchased this washer 5/4/2024 and it hasn’t been a year with this washer. Very upset.
No, I would not recommend this to a friend
Brand response from MaytagTeam
Posted .
Thank you for bringing this to our attention; we regret you are having these concerns with your appliance. We value all of our customers and we would like the opportunity to look into this further for you. Please contact us directly via Facebook https://bit.ly/3Q9npvS or Instagram bit.ly/3qZoRdR. Let’s see what we can do for you!
Pros mentioned:
Cleaning performance, Size
Rated 5 out of 5 stars
washer
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
great washer! I love the economy of it. And I love the size