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Customer Ratings & Reviews

Customer reviews

Rating 4.1 out of 5 stars with 1476 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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79%would recommend to a friend

Customers are saying

Customers are delighted by the 4.5 Cu. Ft. High Efficiency Top Load Washer's cleaning performance, large capacity, and ease of use, frequently praising its simple operation and good value for the price. However, some customers have noted concerns regarding the washer's noise level and long-term reliability. A few users also mentioned challenges with the lid lock and start button.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 1,476 reviews
  • Rated 4 out of 5 stars

    So far, so good.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, it's working well, though I don't like all the restrictions the machines place on how you have to load them. I prefer that the water dissolve the detergent before putting in the clothes, but this machine requires the lid to be closed and locked before it will fill with water. I also don't like the fact that you must use a second, automatic rinse cycle if you're using fabric softener. I do like the fact that it has an old-fashioned agitator. Since it won't let me open the lid, however, I can't tell if it's using a generous amount of water. It says it's "Deep fill," so I guess it is. I do think the wash time is inordinately long. Old Maytag washers used to be able to wash a large load in about 30 minutes. This one takes about 90 minutes.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    NICE!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer. The quality is great and there is tons of room to wash a bunch of clothes at once. Other people have stated that it is a lab machine, but we do not think so.

    I would recommend this to a friend
  • Cons mentioned:
    Lid lock

    Rated 4 out of 5 stars

    Trusting it works well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Washer seems to work well but I do not like the new model washers where the lid locks so you can’t see how it operates nor can you add any last minute items to the washer you forgot about. I would feel better if I could see the process rather than just trusting it is getting things as clean as I would like them to be.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Size
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washes extremely well. Large size. A little loud but it just may not be leveled correctly. Best Buy is coming out to take a look. Excellent customer service.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine, deep tub, settings for all types of laundry loads, clothes damp after rinse and spin. A little loud at the start but I am very happy with the washer

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Efficient!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine has quick wash cycles, energy- and water-saving filling options, and the buttons are easy to use. It’s a great investment and excellent value for the price. The only downside is that it can be a bit loud.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Very good for its price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good machine at its price point. I picked this one based on its capacity and it having a deep water setting along with an extra rinse option. The deep water setting actually does fully submerge the cloths it water. The only cons are that it would be nice if it had an end-of-cycle chime and it is a bit loud overall but again at this price point… it is what it is. Tip: I slid an old bath mat under the machine between the feet and it noticeably quieted it down while running… acted like sound deadening.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance
    Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    NewAppliance!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the efficiency, big drum and spin that removes so much of the water from the clothes. Somewhat noisy.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great Purchased

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this Maytag washer and dryer in February this year . It’s a good purchase and functions well. It will clean years clothes. I’ve had no problems. Maytag’s are the best. Good service with Best Buy!!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Super efficient washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this washer. Very efficient and can handle a lot of clothes for a cycle. Washer is easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    Big basin washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how large the basin is and how clean it gets the clothes

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Splish splash I was taking a bath

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer has just the right options and handles any loads I have, undies to comforters.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Great washer, but it's loud

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gets top score for it's washing capabilities. But I dropped a star because it's weirdly loud. Not a big deal for us, cuz the laundry is behind a door, but if you have any kind of an open concept, know that you'll be listening to your laundry. We bought it on sale at the outlet, cuz it had scratches on the sides. We also love that it has the old school actuator in the center. We had a HE top loader before this one, and it really manhandled the clothes.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use, Price

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price, our last washer lasted 18 years, hoping this Maytag does to! Like the capacity, quick cycles, very easy to use.

    I would recommend this to a friend
  • Cons mentioned:
    Lid lock

    Rated 4 out of 5 stars

    maytag washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the washer, but do not like that the lid locks. Never had that before and I always like to look to see how much water, etc. and in order to do that, I need to pause the cycle and I am afraid it would start over or something. Just don't know why the lid has to lock. I'm old school, so not used to this new feature.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    It cleans your clothes.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    About to put my house up for sale and my old machine (Whirlpool front loader) gives up on life. Cool. So, rather than spend 50 bucks a month at the laundromat (when did THAT happen), I decided to be an adult and get a new one. I'm not a rich girl so I did my research and settled on this one. It is a little loud but not terrible. Also, it's not hard to start like everyone says in the reviews. You push the button and it goes. The only thing I don't like is the fabric softener dispenser. I use fabric softener ALL THE TIME so it's annoying. The spin cycle is a BEAST!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    LOVE this washer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washing machine has such a large capacity - we can fit our comforter and bed sheets all in one load and probably could fit even more. All of the different settings are great. It's not terribly loud (I think about normal noise for a washing machine) but it does a really great job. Delivery to our house was fantastic - no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance
    Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Coco

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Maytag washer does the job, however, it is the loudest-running machine I have ever owned. It does a great job of getting clothes clean, but it is very loud when changing cycles and overall very noisy.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    Great Washer, Quality & Value

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really Great Washer! Cons: Wash cycles are longer than old skool washers due to new low water usage requirements. Pros: Large capacity for big loads! Gets clothes nicely clean and fresh. Settings perfectly adapt for both bulky items and delicate clothes.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    Big and quiet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with this washing machine. It is easy to use and has a nice selection of the temperature of water. It has a nice selection of how I want the clothes washed. The inside washes towels and blankets with ease.

    I would recommend this to a friend