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Customer Ratings & Reviews

Your price for this item is $764.99

Customer reviews

Rating 3.6 out of 5 stars with 14 reviews

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Rating by feature

  • Value

    Rating 3.6 out of 5 stars

  • Quality

    Rating 3.4 out of 5 stars

  • Ease of Use

    Rating 3.9 out of 5 stars

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Cons mentioned filter

64%would recommend to a friend

Customers are saying

Customers are delighted by the 4.5 Cu. Ft. High Efficiency Top Load Washer's cleaning power. However, some customers reported issues with the washer softener dispenser and excessive noise levels during operation. The dispenser was described as prone to breakage, while the noise was a significant concern for some users. These issues overshadowed the positive aspects for a portion of the customer base.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-14 of 14 reviews
  • Cons mentioned:
    Sound

    Rated 1 out of 5 stars

    buyer beware

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think the deleted my last review. Washer arrived with a huge dent. Too much of a pain to return it, their customer service is awful so I don't have hours to waste on the phone. The washer is extremely loud. The washer is so loud it's not actually not hearing safe I measure 91.9db with an app on my phone that's basically a lawnmower. I only had it for a few weeks and it started having issues. Pretty sure they gave me a washer that was already returned once. I cant prove it but this is clearly garbage. Best Buy is a rip off. I won't buy another product from them, ever. I'd rate this zero stars but I have to leave one star.

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Thank you for bringing this to our attention; we regret you are having these concerns with your appliance, JasonM. We value all of our customers and we would like the opportunity to look into this further for you. Please reach out to us directly via Facebook https://bit.ly/3Q9npvS or Twitter @MaytagCare. Let’s see what we can do for you! MaytagBrand

  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Last a long time. Easy to use kid friendly

    I would recommend this to a friend
  • Cons mentioned:
    Washer softener

    Rated 4 out of 5 stars

    Washer softener cup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer softener, cup fall apart, I heard something moving in there so remove the cup and saw that it was broken

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Maytag washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Initially my first delivery of the washer I noticed that the bottom panel was damaged and dented. I then contacted Best Buy and promptly processed my replacement and delivered it out within a couple of weeks. Maytag is a wonderful machine and I highly recommended them! Even though they are not built as heavy duty as in years past I love the washer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Maytag washer and dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's the best washing machine I could find that would fit in my house. Best quality

    I would recommend this to a friend
  • Cons mentioned:
    Sound

    Rated 2 out of 5 stars

    LOUD

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the job, but SOOO LOUD!! Ok as long as you have it in another room but would not buy again.

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Thank you for bringing this to our attention; we regret you are having these concerns with your appliance, TheForagers. We value all of our customers and we would like the opportunity to look into this further for you. Please contact us directly via Facebook https://bit.ly/3Q9npvS or Instagram bit.ly/3qZoRdR. Let’s see what we can do for you! MaytagBrand

  • Cons mentioned:
    Washer softener

    Rated 1 out of 5 stars

    Defective and refurbished

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer machine arrive defective and was return a few days later. It was refurbished and I purchased a brand new one. I would not recommend this machine at all.

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Thank you for bringing this to our attention; we regret you are having these concerns with your appliance. We value all of our customers and we would like the opportunity to look into this further for you. Please contact us directly via Facebook https://bit.ly/3Q9npvS or Instagram bit.ly/3qZoRdR. Let’s see what we can do for you! MaytagBrand

  • Rated 5 out of 5 stars

    MR

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very easy to use & leaves the clothes very clean.Love my machine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washes quietly and clothes get clean. Love the different cycles depending on clothes washed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's so nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing has been awesome since we have gotten it kinda wish i would have gotten the glass top just to see how it washes the clothes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Much love!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this washer. It's quiet with a quick set up. The warranty through the company for 10 years.

    I would recommend this to a friend
  • Cons mentioned:
    Washer softener

    Rated 1 out of 5 stars

    Very bad washer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer is not working right. Clothes are ver wet. First day with this problem, very disappointed. Don't buy it. Return it next day.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Maytag is wonderful

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this washer 23 august. It works wonderful!! I love it better than the other brand one i had. It gets my load of clothes done in around one hr on different cycles. Love the new washer!!

    I would recommend this to a friend
  • Cons mentioned:
    Sound

    Rated 1 out of 5 stars

    Very loud

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very loud. When the washer is running it is so loud. Be prepared for the noise.

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Thank you for bringing this to our attention; we regret you are having these concerns with your appliance. We value all of our customers and we would like the opportunity to look into this further for you. Please reach out to us directly via Facebook https://bit.ly/3Q9npvS or Twitter @MaytagCare. Let’s see what we can do for you! MaytagBrand

  • Customer reviews from maytag.com

    User rating, 4.2 out of 5 stars with 2214 reviews on maytag.com.

    See all maytag.com reviews
    maytag.com
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