Save up to 50% on 3-Day Sale deals.Ends 12/14.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $1,079.99

Customer reviews

Rating 4.4 out of 5 stars with 166 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers regard the 4.7 Cu. Ft. High Efficiency Top Load Washer with Pet Pro System highly for its pet hair removal capabilities and cleaning performance. Many appreciate its quiet operation, large capacity, and ease of use. However, some customers have expressed concerns about the absence of a timer and potential reliability issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 166 reviews
  • Rated 5 out of 5 stars

    Maytag washer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing washer. The amount of dog& cat hair that is accumulated in the wash.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    washer

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good! love the different washing options.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best I’ve ever owned!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic for pet owners! Could not be happier with the quality!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this is the easiest thing I’ve ever done!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works better than front loader

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife likes it much better than the front loader we had.

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    DO. IT BUY

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First washer created a flood in utility room which affected the entry and hallways. Whirlpool claim still pending investigation. One day after 60 day warranty expired (on a Sunday) the second washer started leaking. BB would not honor warranty. Sent to another department for exchange. More to follow.

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Thank you for bringing this to our attention; we regret you are having these concerns with your appliance. We value all of our customers and we would like the opportunity to look into this further for you. Please contact us directly via Facebook https://bit.ly/3Q9npvS or Instagram bit.ly/3qZoRdR. Let’s see what we can do for you! MaytagBrand

  • Rated 2 out of 5 stars

    Broken lid lock

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer seems to be ok, mine arrived with a broken lock so we were unable to wash clothes and returned it for a new one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it’s great. I actually enjoy doing laundry now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lopoka

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had what I wanted and bought the item. Easy financing too.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great but...

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer, works great for quick loads. However, it is loud! and doesnt work too great with Bulk items.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not the best

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had higher hopes for the set of these machines. They are less efficient than our last set that were 20 years old and on their last leg. I am also now stuck with them, as our time frame to exchange for different ones has passed.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    washer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service install, and nice to have a new washer.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Expected better for 1000 dollars

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't reall wash well. Clothes don't move much in washer.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    Broken already!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Less than 30 days and waiting for service. Do not recommend!

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Thank you for bringing this to our attention; we regret you are having these concerns with your appliance. We value all of our customers and we would like the opportunity to look into this further for you. Please reach out to us directly via Facebook https://bit.ly/3Q9npvS or Instagram bit.ly/3qZoRdR. Let’s see what we can do for you! MaytagBrand

  • Rated 1 out of 5 stars

    Garbage

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had for 4 months and won’t run. The lid locks and you can’t open it without taking it appart, which voids the warranty. Because it’s less than 1 year old, have to go through Maytag/Whirlpool service to fox which is awful. They don’t havr answers and need tech to come out. Been 2 weeks and still can’t get anyone out to fix. Not buying Whirlpool again.

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Thank you for bringing this to our attention; we regret you are having these concerns with your appliance. We value all of our customers and we would like the opportunity to look into this further for you. Please contact us directly via Facebook https://bit.ly/3Q9npvS or Instagram bit.ly/3qZoRdR. Let’s see what we can do for you! MaytagBrand

  • Pros mentioned:
    Capacity, Pet hair removal

    Rated 4 out of 5 stars

    Worth the money, like pet hair removal, dislike wh

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to do a very good job washing clothes, at a fraction of the water use of the previous machine. Has a much larger capacity at roughly the same floor space as the previous unit (I should have updated the dryer at the same time. I can now wash more than I can dry in one load.) Pet hair removal feature seems to work pretty well. There is a setting on the knob to drain and spin to get yet more water out of the clothes (plus one star). This seems to work quite well (especially on things that hold a lot of water, like towels) to get yet more water out, and thus reduce drying time. However, this is a poor implementation (minus 1/2 star) - it should be a switch I can set to have on automatically at the end of the wash cycle - or I'd change the design to simply spin until I didn't get any more water; as it is, I have to wait for the wash cycle to finish, then select this and wait 5 more minutes for this spin cycle to finish (if I choose to bother); as this is two floors down, it's annoying. Minus one star because the washer causes significant water hammer (pipe banging). I'm adding two washer water hammer arrestors from Home Depot for $30. Maytag should tweak the design of their valves to eliminate this problem.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible Washer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely the worst washer on the market. It’s LOUD you can hear it in the garage

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Thank you for bringing this to our attention; we regret you are having these concerns with your appliance, Madbrat. We value all of our customers and we would like the opportunity to look into this further for you. Please reach out to us directly via Facebook https://bit.ly/3Q9npvS or Instagram bit.ly/3qZoRdR. Let’s see what we can do for you! MaytagBrand

  • Rated 1 out of 5 stars

    Don’t buy!!!!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the worse purchase we have ever made. We haven’t even had this machine less than a month and it’s been a nightmare. Zero stars!

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Thank you for bringing this to our attention; we regret you are having these concerns with your appliance, JillM. We value all of our customers and we would like the opportunity to look into this further for you. Please contact us directly via Facebook https://bit.ly/3Q9npvS or Instagram bit.ly/3qZoRdR. Let’s see what we can do for you! MaytagBrand

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    A Pleased Customer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new washer! Best Buy was so helpful in assisting me on the purchase - my previous Maytag (15 years old!) finally retired itself and I was able - because of their help - replace it within less than a week. It's a great machine and I hope it too will last another 15 years! The install people were wonderful! Made it so easy and were very thorough.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Finally a winner for less

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving this machine. Can wash my comforters and it was a great value.

    I would recommend this to a friend