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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 906 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers regard the 4.7 Cu. Ft. Smart Top Load Washer with Extra Power Button highly for its cleaning performance, ease of use, and large capacity. Many appreciate the agitator and the effectiveness of the spin cycle, which leaves clothes almost dry. However, some customers have concerns about the noise level and reliability of the machine, as well as its ability to maintain balance during operation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 906 reviews
  • Rated 5 out of 5 stars

    This will not disappoint!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bad 2 the bone!!!...Remote to phone...delay,change type load,tub fill,spin speed...all at your fingertips...then notifications when finished...etc!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far I'm happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It seems to be doing a good job if I keep it on deep fill and extra rinse.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Maytag Washing Machine

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decided to inest in a new machine, after the motor went out in our old Kenmore for the second time. Glad that we did, as this works very well, and appears to be so much more energy and water efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Washer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer runs great. Its as close as you can get to a washer doing the full job itself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So happy about a real washing machine. Maytag!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally, a washing machine that removes dirt and grass stains. A must for hard working outdoor people's laundry.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 1 out of 5 stars

    S-L-O-W and doesn't clean properly.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed 5/20. Cons: 1. NEVER gets enough water to cover the clothes--even on high fill. 2. The clothes get all clumped to one side so I have to interrupt the cycle to get the thing open and rearrange the clothes. 3. The "see-through" top is worthless when using hot water due to the steam buildup. 4. Takes nearly an hour start-to-finish for a regular load set to high fill (which never really gets the clothes covered)--and I never ever load more than half full. 5. The clothes don't have that "clean" scent when the machine is done with the cycle. Pros: it's much quieter than my 13-yo Maytag that never had a service call before the transmission went out. If they still made that model I'd buy it.

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Hey CentralOhioGal, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34h7fuZ MaytagBrand

  • Rated 4 out of 5 stars

    Bigger washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has a big wash basin and uses very little water leveling it is the only tough part and the manual is not really user friendly

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good appliance if you like pushing buttons.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my first time purchasing an appliance that can be accessed by my phone. It is a great option if you want to start a load before arriving home from work.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    Loud

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very loud. Other reviews mention it is quiet. Maybe mine is defective.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 2 out of 5 stars

    Very very noisy.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have it in the basement and it is very very noisey. Otherwise OK. Gave it two stars because of it and the fact that every time I buy one, have had 3 now, they get more noisy. I won't live long enoght to buy another, but it seems they will never learn. Perhaps, the enginnners should take one home and see and hear.

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Hello jb1942! We manufacture several different models with various features and accessory designs to be versatile in meeting the needs of most users. We are sorry if some operating characteristic or feature is unsatisfactory, and we apologize for any inconvenience this concern has caused you. Thank you for providing this valuable feedback. We will pass this information along. MaytagBrand

  • Rated 5 out of 5 stars

    Great Features

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased my Maytag Smart Load Washer and I am happy that I did. Features: Extra Button Button, Energy efficient, Amazing !!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the prodruct Maytag - 4.7 Cu. Ft. Smart Top Load Washer with Extra Power Button - White

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No more banging tub!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No bang! bang! bang! of the tub! I’ve only had an opportunity of using the machine once, but this model was originally what I purchased when I purchased in-store. And I read the instructions too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LearnControls

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't really need new hoses, but got them anyway. Learning to use digital controls is the price one pays when eliminating the most commonly worn out component....mechanical timer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    After reading many reviews happy we chose this one

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washing machine ! Very easy to use nice and quiet. Do not have any issues with water level but love option of Deep fill. Clothes come out great !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Function and Beauty

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only got it for a month, but I love it! Spacious, looks good, and love the fact that I can customize the water level, the extra spin, and the "sensing," automatic mode that the washer sense how much water is needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent machine that we bought from Best Buy. Had wonderful customer service. Best Buy made the experience wonderful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Washing Machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our old washing machine broke and we without a machine for 2 months. Needless to say, we started using the new one immediately and caught up on our wash within a few of days. It is a very good machine and has better features than the one it replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Maytag Washer works great and Best Buy has been excellent with their delivery, installation, and customer service. I also purchased a 83" TV at a great price, the picture is very crisp and I couldn't be happier

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my washer and the service i received when i purchased it.

    I would recommend this to a friend