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Customer Ratings & Reviews

Your price for this item is $517.50
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Customer reviews

Rating 4.3 out of 5 stars with 906 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers regard the 4.7 Cu. Ft. Smart Top Load Washer with Extra Power Button highly for its cleaning performance, ease of use, and large capacity. Many appreciate the agitator and the effectiveness of the spin cycle, which leaves clothes almost dry. However, some customers have concerns about the noise level and reliability of the machine, as well as its ability to maintain balance during operation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 40 Showing 781-800 of 906 reviews
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recommend. Love Kelly at BestBuy at 1604. Deliverymen outstanding

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was quick and professional. Would highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Washing Machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving Our New Washing machine but still learning about it!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer has done great so far. I would purchase again.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Washer has mechanical problems!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I initially loved this washer/dryer set. It was large enough to wash my King sized blankets! The problem started 5 months after purchasing. The wash cycle immediately completed before it even began. We changed the cycle type and it worked, but this problem was intermittent. It then started giving us an error code that there were too many suds and we needed to use HE detergent. However, we do use HE detergent and I only put in half of the cap, which is less that it states. We called Maytag service, and the technician came this morning. He said that the motor and gears are shot and blamed us for using too much detergent. We told him we use very little. We just received a text that the needed part won't arrive until August 5! This is ridiculous!

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Hi debstinson, thanks for the review. We regret to hear that your appliance is not living up to your standards and are happy to look into this with you. Please reach out to us directly via Facebook https://www.facebook.com/maytag or Twitter @MaytagCare. Let’s see what we can do for you! MaytagBrand

  • Rated 1 out of 5 stars

    Washer Lasts Less Than 2 Years

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the washer 1/2022. Agitator started making noises about 1.5 years in (warranty no longer valid). By 10/2023 the water was not filling up either. Due to the cost of repair, had to buy a new washer. A washer should not last less than 2 years. My old washer lasted almost 10 years. I was very disappointed that upon calling Maytag, they didn't care about the issues nor offered any real help. Their repair technician couldn't even come out for 2 weeks.

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Thank you for bringing this to our attention; we regret you are having these concerns with your appliance, KristinaG. We value all of our customers and we would like the opportunity to look into this further for you. Please reach out to us directly via Facebook https://bit.ly/3Q9npvS or Instagram bit.ly/3qZoRdR. Let’s see what we can do for you! MaytagBrand

  • Rated 5 out of 5 stars

    I’m happy, does the job!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very happy with this purchase, machine works very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer is nice & easy to use. The delivery guys did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and it is quiet We like the color and glass on top

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Leaves clothes smelling good. Could connect it with your phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up, really attractive. No issues so far. Cleans well.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    STAY AWAY!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do NOT buy this model. I purchase it on 5/11/22. About 6/15/22, a little over a month, it staryed making grinding plastic noises during the various/different cycles. This is happening in different wash cycles. Even with laundry door closed, the noise is unbearable and heard throughout the house. I called Whirlpool and a local authorized repair technician came out and said its very common in this model and after assessing the product, said it needs to be rebuilt inside. Almost $400 in parts and 4 hours of work. He added that there is a 50% chance the replacement parts will break again! I'd add video if this website allowed. I am trying to get Best Buy to allow it to be returned and purchase a different model. We shall see!

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Hey Norris822, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34h7fuZ MaytagBrand

  • Rated 5 out of 5 stars

    Great service sales person and installers

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far all is working as hoped for. Top loader with agita

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    save water, completly different with old washer machine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    looks good and works great. overall great buy for the cost

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great look, many settings to choose from, great quality

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Machine is a dud, agitator has wretched grinding

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm sorry but this machine must be defective since the agitator makes a wretched, loud, cacophonic grinding noise that reverberates through the wash room and throughout the hallway of my house.... This noise was present in the first test wash but the delivery person dropped it off in such a hurry since he was only contracted with Best Buy (not employed by them). TBH I wouldn't buy another large appliance from Best Buy again. Hoping I can get "Geek Squad" on the phone talking to a live person tomorrow since I can't seem to get anyone after 7 pm PST on the same night that they dropped my machine off at 5:45pm when indicating they would be coming between a 12:00pm-6:00pm time window..... Bunk.

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Hi None, thanks for the review. We regret to hear that your appliance is not living up to your standards and are happy to look into this with you. Please reach out to us directly via Facebook https://www.facebook.com/maytag or Twitter @MaytagCare. Let’s see what we can do for you! MaytagBrand

  • Rated 5 out of 5 stars

    1 place

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great washer. You need one of these, jump fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dryer has worked well so far. Dries quickly and quietly.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 2 out of 5 stars

    Slow. Slow. Slow.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very slow to fill. normal cycle takes 63 minutes to run. way too slow. clicks loudly when changing gears

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Hello Paul! We manufacture several different models with various features and accessory designs to be versatile in meeting the needs of most users. We are sorry if some operating characteristic or feature is unsatisfactory, and we apologize for any inconvenience this concern has caused you. Thank you for providing this valuable feedback. We will pass this information along. MaytagBrand