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Customer Ratings & Reviews

Your price for this item is $517.50
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The comparable value price is $1,034.99

Customer reviews

Rating 4.3 out of 5 stars with 906 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers regard the 4.7 Cu. Ft. Smart Top Load Washer with Extra Power Button highly for its cleaning performance, ease of use, and large capacity. Many appreciate the agitator and the effectiveness of the spin cycle, which leaves clothes almost dry. However, some customers have concerns about the noise level and reliability of the machine, as well as its ability to maintain balance during operation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-820 of 906 reviews
  • Rated 5 out of 5 stars

    Good machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Serves our needs. Adequate machine. So far so good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Looking forward to many wash days

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you Best Buy for a great deal on this project

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 1 out of 5 stars

    ridiculous cleaning cycle

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While the washer works ok, it is rather loud. Also, the reason for the one star is after starting a load it will randomly say take all the clothes out a run a cleaning cycle. It won't start again until you take out wet clothes and run it on "clean."

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Hi raleighnc, thanks for the review. We regret to hear that your appliance is not living up to your standards and are happy to look into this with you. Please reach out to us directly via Facebook https://www.facebook.com/maytag or Twitter @MaytagCare. Let’s see what we can do for you! MaytagBrand

  • Rated 5 out of 5 stars

    Great Washer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this set for my mother and she loves it!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very reliable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    User friendly digital display Quiet when spinning

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice and nice price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my washer but it does that 1 hr to wash !!!

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    Poor quality washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had my washer for less than 2 months and the clip that locks the door in place broke so now it doesn’t work because it just alarms for my to close the top. Less than 2 months! Terrible!

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Hi LizAB, thanks for the review. We regret to hear that your appliance is not living up to your standards and are happy to look into this with you. Please reach out to us directly via Facebook https://www.facebook.com/maytag or Twitter @MaytagCare. Let’s see what we can do for you! MaytagBrand

  • Rated 5 out of 5 stars

    Great washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quite and easy to use not real good on bulky items

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big tub

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good purchase. Like top loader. Clean lines. Good set

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer and dryer set, packs lots of feature

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product at a great price, great installation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best purchase from Best buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This a serious heavy duty washer, well worth the $!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Read carefully

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy this washer. I do not write reviews, but this washer has been a nightmare. Every other load we get an off balance error. We have checked at various leg heights, and the level indicates it is perfectly balanced. We have raised the legs, lowered the legs, placed weights around the edges, nothing works. It stops the load if it thinks it is off balance so you have throw it into the dryer soaking wet. I seriously regret this purchase. We just wanted a basic washer and trusted the Maytag brand, our mistake.

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Hi BestBuyFan, thank you for your review. We regret to hear that your appliance is not living up to your standards. To easily schedule service online with one of our Local Certified Technicians, please visit the following link. https://bit.ly/31WPKQu MaytagBrand

  • Cons mentioned:
    Noise level

    Rated 2 out of 5 stars

    Disappointed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very loud grinding noise during wash cycles. Known problem. Had to return.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 2 out of 5 stars

    Noisy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too much noise and moisture evaporates and deposit under the top glass and leaks on the top.

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      We sincerely regret the frustration and inconvenience you experienced, and we will forward a copy of your concerns to the appropriate departments for future updates. MaytagBrand

  • Cons mentioned:
    Noise level

    Rated 1 out of 5 stars

    Loud noise

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The machine is creating a very loud noise during a wash cycle

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Thank you for bringing this to our attention; we regret you are having these concerns with your Washer. We value all of our customers and we would like the opportunity to look into this further for you. Please contact us directly via Facebook https://bit.ly/3Q9npvS or Instagram bit.ly/3qZoRdR. Let’s see what we can do for you! MaytagBrand

  • Rated 1 out of 5 stars

    Junk

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I could give this machine zero stars I would. It has broken twice in the last 9 months the first time was 2 months after delivery. The motor has fallen off twice but apparently according to Maytag/ Whirlpool that does not justify needing a replacement. Good thing I got the extended warranty because I am going to need it! Stay away from this brand, it may be made in the USA but they don’t stand behind the products.

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Hi Margaret, thanks for the review. We regret to hear that your appliance is not living up to your standards and are happy to look into this with you. Please reach out to us directly via Facebook https://www.facebook.com/maytag or Twitter @MaytagCare. Let’s see what we can do for you! MaytagBrand

  • Rated 2 out of 5 stars

    Not overly pleased

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My nice Tees come out with more wrinkles than before. Have tried both wrinkle control and delicate. Am not pleased that it takes 1 hr and 52 min to run a load of towels. May be no worse or better than anything else out there, but I don't wish my life taken up with doing and checking on laundry.

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      We sincerely regret the frustration and inconvenience you experienced, and we will forward a copy of your concerns to the appropriate departments for future updates. MaytagBrand

  • Cons mentioned:
    Noise level

    Rated 2 out of 5 stars

    Washer

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had some problems. Makes weird noises. Has errors pretty often.

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Hi Blahhh, thanks for the review. We regret to hear that your appliance is not living up to your standards and are happy to look into this with you. Please reach out to us directly via Facebook https://www.facebook.com/maytag or Twitter @MaytagCare. Let’s see what we can do for you! MaytagBrand

  • Rated 3 out of 5 stars

    Works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like they are suppose to nothing fancy here..

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible Appliance

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy this machine. In fact don't buy anything from Whirlpool Corp if you don't like garbage. Bought this machine 8 months ago and the transmission is out of it. So I'm going on week 4 of waiting for it to be fixed. I bought this machine to replace a Whirlpool washing machine that the transmission went out in 2 years and then it was out of warranty. It's not like these machines are getting overused in a household with 3 people. I guess they fooled me twice and now the shame is on me.

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Hi Bigcat402, thanks for the review. We regret to hear that your appliance is not living up to your standards and are happy to look into this with you. Please reach out to us directly via Facebook https://www.facebook.com/maytag or Twitter @MaytagCare. Let’s see what we can do for you! MaytagBrand