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Maytag - 4.8 Cu. Ft. 12-Cycle High-Efficiency Front-Loading Washer with Steam - Metallic Slate-Front_Standard

Customer rating

Rating 4.5 out of 5 stars with 74 reviews

91%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

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Page 1, showing1-20 of 74 Reviews
  • Rating: 4 out of 5 stars

    Update from a Maytag 9000 series

    Posted
    MrCally
    • My Best Buy® Member

    I got this washer, because my Maytag 9000 series was out of warranty. Nothing was wrong with it, just wanted a new one Incase it broke down. My family has always purchased Maytag washers. I refused to break the tradition. When the first one arrived, (yes I had to send the first one back) it wasn’t leveled properly. After having Best Buy fix it, I felt everything was a go. The delivery guys might have banged the appliance upon delivery. For when I went to do a wash, it got stuck in spin cycle for almost 12 mins. The machine produced a funny smell. Like something was burning. Keep in mind, this was spinning on high for 12 mins consecutively! I called up Best Buy, with no hassle, it was replaced in 2 days. Now that it’s all leveled, this machine works pretty good. My Maytag 9000 series was a 4.3 with a lot of features. This model does have some good features as well. The extra power button, really washes your clothes GREAT! It works on any cycle. I really like how it senses the weight. This model uses more water than the 9000 series, but still doesn’t over do it. The machine is fairly quiet. You only know it’s on, when it’s filling up with water. The spin cycle is really really quiet. Im a little puzzled if this machine has Max Extract Spin. You can’t tell, because it’s so quiet! If it doesn’t, I’ll be in total shock. My old machine had max extract and didn’t get water out of the clothes the way this machine does. I absolutely love how it gets the clothes fully wet, before dispensing the soap!! You really get a descent lather. I do have some dislikes. 1. The fresh hold feature doesn’t work the way the 9000 model does. The older model would let you pause the fresh hold feature incase you only wanted to take a few items out at a time. This model stops as soon as you open the door or stop the machine. 2. No soak cycle 3. The drain house is at the bottom of the machine. Which means you’re probably going to need an attachment house. 3. The door is tinted black and plastic. Not what I expected. 4. No Powerwash But to be completely honest, those dislikes won’t make this machine unbearable or any less desirable. This machine thus fare is living up to the Maytag legacy. I’ll do an update in a year, or sooner if something goes wrong. I honestly doubt this machine will give me problems. My family has used Maytag washers since the 30’s. No one has ever returned them yet. And no, I’m not a Maytag employee. I just love when a brand makes a product that WORKS!

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Its Big, its cleans what more do you want?

    Posted
    Cococali
    • My Best Buy® Member

    So this was my second washer after I had to return a damaged Whirlpool. I'm going to break this down into pros and cons. Pros: It has a huge capacity It looks beautiful It's pretty quiet Clothes are fresh and cleaner than my previous whirlpool model. Cons: the doors are super light and border on feeling cheap compared to the much sturdier feel of the Whirlpool frontloader.That being said my whirlpool had a lot of weird glitches , this has not. The 3 second countdown to start the thing gets old quick! The delay wash doesn't work.. the washer times out before the countdown is done..which means you may wake up to dirty clothes in the morning. Not a con but, but a very useful note. The drain!!! If you are in a home built before 2005.. your drain connection may be at the bottom in your home. The connection for this machine is at the top! Meaning if you may need to get a drain extender to have this set up how you would like. For me my stackable became a side by side which sucks. If you know this in advance it's fine. Unfortunately I didnt get this info until delivery and set up. Bottom Line: A few annoying quirks, but it washes like it should. And hold a massive amount of clothing.You have no doubt your clothes are clean when it's done. I strongly reccomend you go to the store and press the buttons and mess with the doors before you purchase. Time will tell how this holds up, but the reputation of the brand makes this feel like a very sound purchase.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Exceeded Expectations

    Posted
    markitzero
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    Our 13 year old Kenmore washer and dryer were on their last legs. A bit of research found that it was a Whirlpool model that Sears sold. Given we have a Jenn-Air and Maytag refrigerator with no problems combined with the Kenmore (Whirpool and basically the same company as Maytag) it made sense to buy what we knew and we found reliable. This is a newer model for Maytag but we have had the washer and matching dryer for about 3 weeks now and no issues. Impressions are that it's much quieter than it's 13 year old predecessor. The end of cycle spin does not shake the room. The 16 hour fresh hold is nice as it let's us run it before bedtime without feeing we need to dry the same night. We didn't have the steam feature prior and that's nice as it seems to help clean better. I like the newer style control panel and display. Overall happy, would recommend.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Love it!

    Posted
    Mommabear
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    It does take a little longer than a top loading to wash, but I read standard with and my first front loading machine. But the clothes come out very clean, less time to dry due to a better spin cycle. I have had issues in the past where a tide pod or other detergent has not always rinsed out in a top loader leaving traces on the clothes and having to rinse again. No issue with that on this one. Had less than a month, but works great so far! If my laundry room shelves would have permitted the pedestals would have been tempting it is a little bit of bending, but no less than a dryer I suppose. I was told moisture can collect at the seals and mildew in front loaders. I have not noticed this at all but have kept door open sometimes to let thoroughly dry just in case. I will say this. A top loader if anyone noticed at the top of the basket and inside has way more issues of collecting soap, funk, mold, harder to clean etc. So I do not find this an issue at all. As for price, on par or less than some high end top loaders as well. Very happy with the purchase.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Leaked then replacement was damaged upon arrival

    Posted
    Northjersey
    • My Best Buy® Elite Member

    I was under the assumption that Maytag was going to be a perfect machine. I received the machine in April. Installers had to come back to the house, a week later to install the correct pedestals. Right away, I noticed that a little water was dripping out from the door. I didn't think much of it, since my last machine dripped from day one. The pedestals were installed and the washer leaked more each day. Within the next couple weeks, after running a wash cycle, there would be a large puddle on the floor and even some water was in the pedestals where I was trying to store beach towels. I called Best Buy to request a service call. The representative told me that these machines are known to have issues and will arrange for a machine replacement. The replacement arrived at my house damaged. The delivery men mentioned that they take back approx 5 of these units a week due to various issues. I ended up refusing the replacement machine and requested that the delivery men return my current machine which is leaking. Now I have to go find another washer. I thought I was buying the best machine on the market. Now I have no idea what to purchase.

    No, I would not recommend this to a friend

    • Brand response

      MaytagTeam

      Hi Northjersey, thanks for the review. We regret to hear that your Washer is not living up to your standards and are happy to look into this with you. Please reach out to us directly at 1-800-344-1274, via Facebook https://www.facebook.com/maytag or Twitter @MaytagCare. Let’s see what we can do for you! MaytagBrand

  • Rating: 5 out of 5 stars

    Wonderful - quiet - efficient Maytag!!!

    Posted
    Pandyjan
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    Golly do I love this washing machine.. It is the top of the line. Steam option on this washer - This Set is in my HUGE HUGE laundry / office area... so it was really important to get this whisper quiet set... it has all the options anyone could every want. It looks great and is sleek looking right where it is at. Clothes are so clean and fresh - well rinsed ! I would recommend this to anyone who has high expectations from their purchases and want to get there moneys worth. Best of all Maytag is made in AMerica !! Thank you Maytag! We are looking forward to many many years of use !!

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    The machine washes well, but...

    Posted
    Chris
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    The main concern will be to Remember to leave the door ajar! I washed 3 loads the first day, towel dried the washer and left the washer ajar.....everything was great! The next day, I used the washer again, towel dried washer and closed the door. The next day, the machine smelled pretty bad, so I washed a load of whites with bleach and baking soda to remove odor, towel Dried washer gaskets, drum and detergent dispenser, and left the door ajar.....no further unpleasant odors. I feel that is a design flaw, since you should be able to close the unit without issues Due to the above issue, I can't give 5 stars, and I would reccomend with awarning!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Sleek and Quiet 10 yr Warrantee

    Posted
    DanB
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    We bought this set to replace our samungs we had for 7 years. our high end Samsung washer drum broke due to metal fatigue that is common occurrence after 5 to seven years of use. (See YouTube warnings) This May Tag models comes with a 10 year warrantee on the drum assembly and does not have the manufacture defect as the Samsung model. This Maytag set are easy to operate very Efficient and very Quiet, We are hoping this set will last longer than 10 years. They were a little less in cost than the Samsungs. Yes, I would recommend this priduct to Friends and Family

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    It works, so far. Beware hose up-sells.

    Posted
    TheHouseButler
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    The washer has some good features, but the top left drawer that you put soap and fabric softener into seems pretty flimsy and fragile. I like the temperature control and spin speed control flexibility. I hate that Best Buy forces you to buy new hoses if they do the installation. My old hoses were just fine. This is an up-sell scam that pollutes the environment.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Amazing Machine

    Posted
    Flachums
    • Verified PurchaserVerified Purchase

    Our boys both pee the bed (sometimes in the same night), so we use the Heavy Soil and Heavy Duty Cycle functions. And it might take 3 hours for the load, but the clothes come out smelling like NOTHING. And that;s with an eco-friendly detergent. A normal load only takes 45-60min, and it fits way more clothes than our old washer while still getting everything clean

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    clean clean and super silent

    Posted
    Raidercliff
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    We did not have to purchase a new washer but we really wanted one of the new whisper quiet models. After lots of research and comparisons we purchased this set and it was the best set ever. Incredible capacity, clothes super clean, uses less water and my favorite is that I can be standing with in 5 feet and cannot hear it on. I love this choice.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Broke Within 60 days

    Posted
    hoofBishop
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    This machine's (MHW6630HC) computer failed within 60 days. The dryer pair unit also failed in the first 30 days. (MED6630HC). Maytag will not be able to send out a replacement part for over 30 days. Either extremely bad quality control or extremely bad luck. You be the judge.

    No, I would not recommend this to a friend

    • Brand response

      MaytagTeam

      Hi hoofBishop, thanks for the review. We regret to hear that your Washer is not living up to your standards and are happy to look into this with you. Please reach out to us directly at 1-800-344-1274, via Facebook https://www.facebook.com/maytag or Twitter @MaytagCare. Let’s see what we can do for you! MaytagBrand

  • Rating: 5 out of 5 stars

    Love all the features especially the steam

    Posted
    Frank
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    We purchased the stack Maytag high-efficiency would recommend to anybody looking for something for ease and quality of cleaning the drying features are excellent and the washing is perfect. The wrinkle free in the steam though is absolutely excellent we’ve recommended it to all of our friends

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    efficient washer

    Posted
    James
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    This washer cleans clothes faster than the last one we had, and does a good job so far. Like the companion dryer, the press and hold start procedure could be improved. That's the one thing I miss from my old washer. Otherwise, this one is better than the Whirlpool Duet I had previously.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Excellent

    Posted
    Pamela
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    This American made machine is amazing. Our clothes are cleaner than ever. The sanitizing cycles leave everything bright and fresh. The machine produces these results with very little water. The dial -instead of incomprehensible computer commands, makes learning how to use this machine a breeze.

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Old one was better

    Posted
    Mildred
    • My Best Buy® Member

    I bought this washer in summer 2018, because my 17 years maytag broke. In January, I had to call Service because the spinning feature didn’t work. Although they changed the board the washer is presenting the same problem. I will have to call BB service again. Too bad for an expensive product. Disappointed....

    No, I would not recommend this to a friend

    • Brand response

      MaytagTeam

      Hi Mildred, thanks for the review. We regret to hear that your APPLIANCE is not living up to your standards and are happy to look into this with you. Please reach out to us directly at 1-800-344-1274, via Facebook https://www.facebook.com/maytag or Twitter @MaytagCare. Let’s see what we can do for you! MaytagBrand

  • Rating: 5 out of 5 stars

    Washing machine works great with a lot of features

    Posted
    Gator
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Love all the features this washing machine has and I also like how powerful it is. This washing machine cleans better than any washing machine I have ever had or used. The steam and the extra power features are my favorite because you can use one or both to get any stain or smell out of your clothes.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great Buy

    Posted
    curlytop
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    I could not have done better than this. I have never had a Maytag brand and I absolutely love this washer, and the front load which is so much easier to get my clothes out since I am only 5 feet tall. I love the wash and the many features it has. Truly happy with my purchase.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    maytag review

    Posted
    jmud
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    The washer seems to work well after a few weeks. the controls are easy to use and there are good wash cycle options. First time having a front loader. The only issue is the height when loading. It is a little low and uncomfortable to get to. So far so good.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Avoid

    Posted
    NorB
    • My Best Buy® Member

    Purchased washer in mid-March and control panel stopped working after six weeks! It will take Maytag almost a week to send a service provider to fix it. Very disappointed in the washer and Maytag. Every other washer I had lasted about 10 years. This lasted 6 weeks.

    No, I would not recommend this to a friend

    • Brand response

      MaytagTeam

      Thank you for the review. We are truly sorry for the disappointment you have encountered. We are happy to hear you are being assisted under warranty. Please let us know if you have any further questions or concerns. MaytagBrand