Customer Ratings & Reviews

Very spacious. Good product for the money. Very pleased

Good machine - good set up but not sure the installer leveled the machine

I have two concerns. There is no place to put the detergent. You have to pour it directly on the clothes which to me is a concern. I guess they want you to use the pods only. Also, you can’t open the machine once you’re started. It locks down. Sometimes you just want to throw an additional item into the washer.

Only used the machine cleaning option so far. It took a long time, so the new machine must really be clean!

Simply the best. Love all the features and the space. LOVE LOVE LOVE IT ❤️❤️❤️

Have mix feeling about this set. The washer moves almost with every load. We have tried and tried to balance it, no luck. Washer is loud. I don’t feel the clothes are getting clean without the agitator. Ive been asking my husband to take it back to get something better.

Great washer - I replaced my old Sears Kenmore with this same-size washer and immediately noticed it holds more, is more efficient, and is much quieter. It’s like it has a silencer on it. It also looks great. John wick would own this washer

The washer is awesome and does a great job getting our clothes clean, but my wife doesn’t like the fact that it does not have a dispenser for detergent and softener. We are getting one with that feature.

Great purchase. Easy to install and easy to use!!!

4 days old review. Install was very easy and the cycle options are great. It does take about one hour to complete a wash cycle, which is longer than our previous 11-year-old basic GE washer. It does use less water than our last one, but still saturates all the clothes and rinses them great. The spin cycle is very fast and the clothes are only damp when they come out.

I’ve had this washer for 4 days. I’ve done 4 loads of laundry, two of which became unbalanced & just sat there with the lid locked, lights flashing. I had to turn it off, reposition the clothes & put it on the drain & spin cycle. Not sure if my clothes were even washed. It shouldn’t become unbalanced with 2 pairs of jeans, a few tops & socks in there. And it’s horribly loud - even during a load that isn’t off balance. I expected so much more from a Maytag. I would like to return it if I can .

Needed a washer and since we had a maytag before we bought it. Once setting it up and doing the adjustments. It works. The only thing is the noise it makes and shakes alot. Fixed the problem a bit by putting some cardboard under the legs and helped. Again we needed a washer and there it is. We got used to the noise and have clean closed and close it like that.

Great capacity & cleaning. Operation louder than previous unit during cycles.

dont like that there is no dispenser fpr the soap also its pretty loud

does clean clothes well and works a sit should but is a little load when filling with water.

The delivery guys were great. The product it self is tricky. Other machine you dump your clothes set and push at button. This machine if it doesn't make a click sound that it's set! It won't wash . So you have to make sure like a baby it falls asleep. But it washes it really good

I would like to start by praising the team who delivered and installed the item. They came on time and did an amazing job. I purchased this washer to replace my 10 year old Maytag. I was honestly a little worried as this new one appeared more compact on the outside and had some features I was not used to. But..... it is a BEAST with washing any size load. It is much quieter then my previous Maytag and I love that I can choose to fill with water as I see fit. Previous one didn't allow me to add more water. I do not regret this purchase.

I purchased this machine 1-9-24, no complaints. This machine was bought as an open box "excellent condition " all original parts. When I arrived to pickup it was missing a leveling leg. After I had pointed this missing part out to the manager Jeff, he refunded the difference for a lower quality open box item. Jeff also told me he would order the missing leg and call me when it came in. As of 2-2-24 I have not received a phone call. I have tried numerous times to reach Jeff at the store and all of my calls go to a call center, why can't I reach the store? With the help of the call center I was able to get in touch on two different occasions with two different people at The Parts Store where said part was to be ordered from. After extensive research it was determined that there was NEVER an order placed. I feel strongly this is a case of bait and switch, If I hadn't noticed the missing leg they would not have pointed it out. If this is how "best" buy trains the management and employees then shame on you!! Please share this with Jeff and send him for retraining, when you tell a customer you're going to order a part then order the part! Why in The world can customers not reach the store on the phone? BUYER BEWARE OF THE BAIT AND SWITCH TACTICS !! No need to get me that leg, after having an unusable machine sitting around for almost 3 weeks I took it upon myself to order one from the manufacturer.

I was so excited to break this bad boy in! It Is a little nosier than I anticipated for the amount paid but it’s nice & very spacious! Does the job well and will hopefully last my family a long time

Basically only went with this model because the dyer that matched it was the only one we could find that would fit in the space we had. Works well washes clothes and does everything it’s supposed to do. Only reason it didn’t get 5 stars is it’s jut as loud as the 18 year old kenmoore we replaced.