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Customer reviews

Rating 4.3 out of 5 stars with 561 reviews

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    Rating 4.3 out of 5 stars

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    Rating 4.3 out of 5 stars

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    Rating 4.4 out of 5 stars

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82%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 561 reviews
  • Rated 4 out of 5 stars

    good washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    does clean clothes well and works a sit should but is a little load when filling with water.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Maytag Top Loader

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Cleans clothes well. Lots of settings for different types of clothes. Sensor helps with the washing. Locking lid feature prevents mistakes.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    BUYER BEWARE

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this machine 1-9-24, no complaints. This machine was bought as an open box "excellent condition " all original parts. When I arrived to pickup it was missing a leveling leg. After I had pointed this missing part out to the manager Jeff, he refunded the difference for a lower quality open box item. Jeff also told me he would order the missing leg and call me when it came in. As of 2-2-24 I have not received a phone call. I have tried numerous times to reach Jeff at the store and all of my calls go to a call center, why can't I reach the store? With the help of the call center I was able to get in touch on two different occasions with two different people at The Parts Store where said part was to be ordered from. After extensive research it was determined that there was NEVER an order placed. I feel strongly this is a case of bait and switch, If I hadn't noticed the missing leg they would not have pointed it out. If this is how "best" buy trains the management and employees then shame on you!! Please share this with Jeff and send him for retraining, when you tell a customer you're going to order a part then order the part! Why in The world can customers not reach the store on the phone? BUYER BEWARE OF THE BAIT AND SWITCH TACTICS !! No need to get me that leg, after having an unusable machine sitting around for almost 3 weeks I took it upon myself to order one from the manufacturer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer machine purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. They asked what were looking at showed us what they had and we picked one out.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Very disappointed

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this washer for 4 days. I’ve done 4 loads of laundry, two of which became unbalanced & just sat there with the lid locked, lights flashing. I had to turn it off, reposition the clothes & put it on the drain & spin cycle. Not sure if my clothes were even washed. It shouldn’t become unbalanced with 2 pairs of jeans, a few tops & socks in there. And it’s horribly loud - even during a load that isn’t off balance. I expected so much more from a Maytag. I would like to return it if I can .

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Thank you for bringing this to our attention; we regret you are having these concerns with your appliance. We value all of our customers and we would like the opportunity to look into this further for you. Please contact us directly via Facebook https://bit.ly/3Q9npvS or Instagram bit.ly/3qZoRdR. Let’s see what we can do for you! MaytagBrand

  • Rated 5 out of 5 stars

    My 1st new washer in 15 years

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Maytag is a Trusted name brand Control panel not overly complicated Large enough to wash quilts Cleans large loads very well Not real quiet but not too loud

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not bad for the money

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Basically only went with this model because the dyer that matched it was the only one we could find that would fit in the space we had. Works well washes clothes and does everything it’s supposed to do. Only reason it didn’t get 5 stars is it’s jut as loud as the 18 year old kenmoore we replaced.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Cleans clothes but missing features

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It washes clothes well, down side it does not have a timer so you don’t know how long it takes for the cycle to wash. Also does not have a place for fabric softener you have to wait for the rinse cycle and then put it in, no one had time for that!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Machine is efficient and quiet. operation is easy to do.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Durable

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this model for almost ten years and always worked great. When it finally broke after a family of 5 and 3 dogs we got the same model because i know itll get the job done

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best washer in years.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OMG! The best washer I’ve had in years. My last washer said deep fill but only filled to about 2 inches. I had to wash twice to barely get the soap out. This one says auto, med., high & max. High covers big loads & max is really full fill for king size bedspreads. This has solid knobs instead of those flimsy little plastic push buttons that all stopped working quickly on my last 3 year old GE dishwasher my 4 year old washer & would have cost 1/2 the price of a new one to fix. This Maytag does have a push button to turn it on & to start but they feel more solid. The Maytag doesn’t get off balance like my GE had from the start. The tub says it’s a fraction larger than my old but it feels twice as big. It had a wait time in all the stores. I had to wait 2 months to get it cause everyone wanted this one. Don't wait till yours completely breaks down like I did to order.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like it should. I have no idea what noise everyone else is talking about mine is super quiet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pleased so far, have only had about 3 werks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cleans clothes well, little louder than last Maytag machine. Very nice glass top allows you to see clothes inside.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Washer is loud

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have mix feeling about this set. The washer moves almost with every load. We have tried and tried to balance it, no luck. Washer is loud. I don’t feel the clothes are getting clean without the agitator. Ive been asking my husband to take it back to get something better.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Fresh and clean

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fresh and clean are my clothes. I recommend tgis to anyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome maytag

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old washer broke down purchased this Maytag top loader it is awesome easy to operate no agitator in the middle operates so quite all functions are self explanatory just a great purchase for my money from Best Buy quick del set up 123 & done

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washing machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, cleans great spin dry excellent cloths are almost dry when they come out

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the way this washer leave my clothes feeling. The down fall was there was nowhere to put fabric softener or detergent. You have to pour directly on clothes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Don't have to leave comfort of my home anymore for bed spreads and rugs.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Clothes are noisily clean.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Performs well but is terribly noisy. Washes well but is just very loud.

    I would recommend this to a friend
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