Customer Ratings & Reviews

Saved. After our household washer broke we came and purchased this wonderful maytag washer. Timely delivery installation and removal of old washer was very professional. Very much appreciated and recommended.

I was so excited to break this bad boy in! It Is a little nosier than I anticipated for the amount paid but it’s nice & very spacious! Does the job well and will hopefully last my family a long time

I purchased this machine 1-9-24, no complaints. This machine was bought as an open box "excellent condition " all original parts. When I arrived to pickup it was missing a leveling leg. After I had pointed this missing part out to the manager Jeff, he refunded the difference for a lower quality open box item. Jeff also told me he would order the missing leg and call me when it came in. As of 2-2-24 I have not received a phone call. I have tried numerous times to reach Jeff at the store and all of my calls go to a call center, why can't I reach the store? With the help of the call center I was able to get in touch on two different occasions with two different people at The Parts Store where said part was to be ordered from. After extensive research it was determined that there was NEVER an order placed. I feel strongly this is a case of bait and switch, If I hadn't noticed the missing leg they would not have pointed it out. If this is how "best" buy trains the management and employees then shame on you!! Please share this with Jeff and send him for retraining, when you tell a customer you're going to order a part then order the part! Why in The world can customers not reach the store on the phone? BUYER BEWARE OF THE BAIT AND SWITCH TACTICS !! No need to get me that leg, after having an unusable machine sitting around for almost 3 weeks I took it upon myself to order one from the manufacturer.

Excellent purchase option!!! The washing machine works quietly, washes well, and the clothes come out almost dry.

Easy to use. Cleans clothes well. Lots of settings for different types of clothes. Sensor helps with the washing. Locking lid feature prevents mistakes.

Basically only went with this model because the dyer that matched it was the only one we could find that would fit in the space we had. Works well washes clothes and does everything it’s supposed to do. Only reason it didn’t get 5 stars is it’s jut as loud as the 18 year old kenmoore we replaced.

Very spacious. Good product for the money. Very pleased

It washes clothes well, down side it does not have a timer so you don’t know how long it takes for the cycle to wash. Also does not have a place for fabric softener you have to wait for the rinse cycle and then put it in, no one had time for that!

The machine is great. It just took us some time to learn how to use it.

Maytag is a Trusted name brand Control panel not overly complicated Large enough to wash quilts Cleans large loads very well Not real quiet but not too loud

Great service at the BestBuy in Antioch CA, the delivery team did a very fast and great job as well. The washer is so far so good, No issues and no-load noise.

Great purchase. Easy to install and easy to use!!!

I'm still not sure about this machine. It makes a lot of noise associated with the first 2 cycles. Whenever it calls for water, it's like they make the pipes bang every time it calls for water. It's quite unsettling. I will be recording this "banging" sound next time I use the washer and will return to the store to find out if this is the norm, let's hope not or it will be returned.

Good machine - good set up but not sure the installer leveled the machine

Cleans clothes well, little louder than last Maytag machine. Very nice glass top allows you to see clothes inside.

I've given this product a poor review based on my own personal experiences. The first one which was delivered seem promising, but I had to return it because it wasn't draining properly and my sheets were staying soaked. I was replaced with one very fast but again the same problem with the second one I've never had this problem before with any type of washing machine Unless it really went out but for being a new washing machine, it shouldn't have worked this poorly. I'm unsatisfied with the way my sheets do not get fully rinsed in these water and the tub of the machine and it is a big tub where you can do big loads, but overall, I am pleased with Best Buy and their staff as they are going to replace the second one with a different washing machine on my choice

Love the way this washer leave my clothes feeling. The down fall was there was nowhere to put fabric softener or detergent. You have to pour directly on clothes.

OMG! The best washer I’ve had in years. My last washer said deep fill but only filled to about 2 inches. I had to wash twice to barely get the soap out. This one says auto, med., high & max. High covers big loads & max is really full fill for king size bedspreads. This has solid knobs instead of those flimsy little plastic push buttons that all stopped working quickly on my last 3 year old GE dishwasher my 4 year old washer & would have cost 1/2 the price of a new one to fix. This Maytag does have a push button to turn it on & to start but they feel more solid. The Maytag doesn’t get off balance like my GE had from the start. The tub says it’s a fraction larger than my old but it feels twice as big. It had a wait time in all the stores. I had to wait 2 months to get it cause everyone wanted this one. Don't wait till yours completely breaks down like I did to order.

I've had this Magtag washer for about a month now and it works great so far. It is a little loud but I am fine with it.

We love the washer and all its features. Our last set was old and worn out. It’s nice to have a working washer.