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Customer Ratings & Reviews

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Customer reviews

Rating 3.9 out of 5 stars with 523 reviews

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Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 3.9 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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Cons mentioned filter

74%would recommend to a friend

Customers are saying

Customers express satisfaction with the large capacity, cleaning performance, and ease of use of the 4.8 Cu. Ft. Top Load Washer with Deep Fill Option. However, many customers cite excessive noise and issues with the spin cycle, including vibration and imbalance. Some also reported concerns about the washer's longevity and the lack of a timer. The deep fill option received positive feedback, while the price point was also generally considered favorable.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 523 reviews
  • Rated 1 out of 5 stars

    Better than the first one?

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    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully this one works! The first one delivered would not wash with cold water.

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Hi, thanks for the review. We regret to hear that your appliance is not living up to your standards and are happy to look into this with you if you need further assistance. Please reach out to us directly via Facebook https://www.facebook.com/maytag or Twitter @MaytagCare. Let’s see what we can do for you! MaytagBrand

  • Rated 1 out of 5 stars

    Never again

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    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buy the side loading washer, save yourself the headache

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Hey Regretful, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34h7fuZ MaytagBrand

  • Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    Disappointed in Noise and Length of Cycles

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine is significantly louder than any Maytag I've ever owned. It cleans well, but the cycles run much longer than expected and the impeller motor just grinds and grinds during the wash cycle. I highly recommend listening to it online via a search before purchasing and decide if you can handle that noise. Maytag is NOT what it used to be. The next model up might be quieter but it comes with too many bells and whistles that we don't need (and that also make added noise). Pick your poison, because Maytag does not appear to be the top of the line that it used to be, after this experience. This will be my last Maytag.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Capacity
    Cons mentioned:
    Timer

    Rated 5 out of 5 stars

    Can wash large comforters in this machine!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really love this washer. I can fit king size comforters in it (I have several). It is noisier than my previous Maytag washer but still not too loud. I do miss the cycle finished signal and digital timer showing how much time is left in the cycle. Otherwise I am very happy with my purchase!!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    Maytag Top Load Deep Fill Washer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a really great washing machine! We had a Maytag bravos x that lasted 10 years and when it finally went down (unfortunately) we went with this washer after a long time looking! It’s definitely the one worth it! It has a very large drum, larger than the one we used to have! I kept thinking we needed the larger capacity drum, but at 4.8 cu. ft, it has all the room for the large loads we have plus more! The see through lid is a really cool design, you can actually watch it dispensing the detergent onto all the clothes! And the clothes come out really clean! I’m a mechanic on a dairy so that says something! My wife just wishes there were more options on the control panel, but all in all we are very pleased with our purchase! One drawback I’ve found is that the latch is made from plastic on the lid, and after reading reviews of people breaking them, if you just don’t let the lid slam down you should be fine! If nothing else leave a towel that is kinda rumpled up on the edge of the drum between the lid so that it’s not accidentally knocked down?! Aside from that I don’t have any mechanical or physical issues with this product!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Excellent Design and Value

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent design. Lid opens quickly after pausing, has settings such as for for bulky items like pillows or gentle settings for delicates. Very water efficient and clothes come out clean and fresh. I’m very happy it doesn’t have an agitator.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Smaller washer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not have this washer anymore but when I did have it it was a great washer the only reason I got a new one is I upgraded

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    Buyer beware. Do not buy.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst washer ive ever owned. Failed within 2 years and they make this washer virtually irreparable without spending more than the purchase price. Will not be buying another product from any of thier brands ever again.

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Thank you for bringing this to our attention; we regret you are having these concerns with your appliance. We value all of our customers and we would like the opportunity to look into this further for you. Please contact us directly via Facebook https://bit.ly/3Q9npvS or Instagram bit.ly/3qZoRdR. Let’s see what we can do for you! MaytagBrand

  • Rated 1 out of 5 stars

    Shorter lifespan than the Friends spin-off Joey

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've never wrote a review before today but this experience prompted me to do so. Growing up in and with family from the Minnesota-Iowa border I had always been partial to Maytag, but my experience with this machine and the company have seen to the end of that. It worked ok, nothing great or bad; worked fine for my spouse and I and our 2.5 kids; clothes not overly clean, machine a bit loud but it worked ...until it didn't, less than 18 months after purchase then it stopped agitating, called a technician and was told we had a "catastrophic failure", repairs more than the value of the machine, ostensibly totaled. Machine had a shorter life than the Matthew LeBlanc Friends spin-off "Joey". Called Maytag they offered to send their tech out to evaluate the machine (at cost to me) and if truly totaled would offer a one time 10-15% sale on a replacement and encouraged to get an extended warranty... While my machine no longer agitates, Maytag still does, they have agitated me enough to never purchase a product from them again and write a product review for the first time.

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Thank you for bringing this to our attention; we regret you are having these concerns with your appliance, GrannyOle. We value all of our customers and we would like the opportunity to look into this further for you. Please reach out to us directly via Facebook https://bit.ly/3Q9npvS or Twitter @MaytagCare. Let’s see what we can do for you! MaytagBrand

  • Cons mentioned:
    Reliability, Spin cycle

    Rated 1 out of 5 stars

    not good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    worst washer I have ever owned. computer board failed after 2 years. a month later spin stopped working. terrible!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Maytag washer so far, so good.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced a 5 year old whirlpool. We shall see where this one is after as many years. So far, so good. It's a washer, and the clothes come out cleaner than they went in - what more do you want...

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer doesn't wash well at all. I feel like it just sloshes the dirty water around. And it's two years later and the washer isn't functioning.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    5 star washer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine and even better value. stoked about this washer

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    Absolutely not

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to get two different washing machines, same model within a year because they kept breaking

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Dead in 3 years

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Less than 3 years old. I had to replace the balancing rods and now it goes straight from sensing to done. It will not actually fill up and wash. Unfortunately I did not buy the warranty. I guess lesson learned. I miss my old washer that lasted well over 10 years.

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Thank you for bringing this to our attention; we regret you are having these concerns with your appliance. We value all of our customers and we would like the opportunity to look into this further for you. Please contact us directly via Facebook https://bit.ly/3Q9npvS or Instagram bit.ly/3qZoRdR. Let’s see what we can do for you! MaytagBrand

  • Rated 1 out of 5 stars

    Buy a Bosch

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    CRAP! Broke right before its year anniversary thank goodness -still under warranty. However, you have to call Maytag, they send out a local repair person (2 week wait), decide what parts (locking lid latch and the Motor) and now waiting for parts (up to 4 weeks then get on the books 2 weeks for repair). So now get to spend $40/week to take laundry to the laundromat with no end in site. Should have spent the $300 I will spend and gone with a Bosch. Maytag (Whirlpool now) are not what they sued to be. Buy a Bosch

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Hi Kenny, we do apologize for the delay in parts. You are more than welcome to call in to check on the status of those parts. MaytagBrand

  • Rated 1 out of 5 stars

    Maytag - 4.8 Cu. Ft. Top Load Washer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washing machine is the worst thing I have ever bought, do not buy this, since I bought it, it is always broken or lacquered, this washing machine should be taken off the market, I hope that one day they return my money,

    No, I would not recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 2 out of 5 stars

    Got a lemon

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The working parts of this machine are made of half plastic and half metal ! Per repairman. Which means after rubbing together the plastic will were out. My machine didn't last a month ! The parts are on backorder and it has already been a month waiting. The month that it worked it was ok a little loud

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Hi SRW1, thanks for the review. We regret to hear that your appliance is not living up to your standards and are happy to look into this with you. Please reach out to us directly via Facebook https://www.facebook.com/maytag or Twitter @MaytagCare. Let’s see what we can do for you! MaytagBrand

  • Rated 1 out of 5 stars

    Washer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy after 6 months it went out control panel went out i had a lg for years and never had this problem buy a different brand

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Hi Brandy, thanks for the review. We regret to hear that your appliance is not living up to your standards and are happy to look into this with you. Please reach out to us directly via Facebook https://www.facebook.com/maytag or Twitter @MaytagCare. Let’s see what we can do for you! MaytagBrand

  • Rated 1 out of 5 stars

    Poorly designed lid area

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just got the washer delivered and while we ran it through a test run, the faulty design of the lid was apparent. The lid doesn't seal (it's just a piece of plastic sitting on the metal body) so the steam escapes through the gaps and fogged up the entire main controller area, forming condensation over it. It wasn't even in the hot water setting, just warm. Maytag customer service line isn't available over the weekend so I have to wait until Monday to figure out the solution. I will probably be returning it. I've had the previous maytag washer for 20+ years and it's just disappointing that the newer model doesn't live upto its previous standards.

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Hi Cloud, thanks for the review. We regret to hear that your appliance is not living up to your standards and are happy to look into this with you. Please reach out to us directly via Facebook https://www.facebook.com/maytag or Twitter @MaytagCare. Let’s see what we can do for you! MaytagBrand