Early Black Friday DealsNew Doorbusters through SundayShop now

Main Content

Customer Ratings & Reviews

Your price for this item is $1,124.99

Customer reviews

Rating 3.8 out of 5 stars with 504 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.7 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

70%would recommend to a friend

Customers are saying

Customers commend the 5.2 Cu. Ft. High Efficiency Smart Top Load Washer for its cleaning performance and large capacity, finding it easy to use. However, some customers report issues with noise levels, the agitator, and the washer's ability to maintain balance during cycles. Concerns have also been raised regarding the product's long-term reliability and the control panel's user-friendliness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 504 reviews
  • Cons mentioned:
    Noise level

    Rated 1 out of 5 stars

    Maytag’s technology ruined a good washer!

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had this washer for 9 months and already I’m ready to ditch it! When it agitates it makes the loudest noise as if there are chains dragging in the bottom of the washer basin. It also never adds enough water to the clothes so they can be washed throughly. I can’t take it anymore!!! I called a tech to see what is causing all of the noise and why it’s doing what it is. I think I may need a replacement. Putting up with this too long already.

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Thank you for bringing this to our attention; we regret you are having these concerns with your appliance, GregB. We value all of our customers and we would like the opportunity to look into this further for you. Please reach out to us directly via Facebook https://bit.ly/3Q9npvS or Twitter @MaytagCare. Let’s see what we can do for you! MaytagBrand

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Efficient in every way

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This energy and water saving washing machine does a great cleaning close and is quiet. I am very happy with this purchase

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Upgraded

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The features on this model is nicer than the previous Maytag washer I had .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washing time cut in half

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new washer and dryer. Having all the bells and whistles makes washing so much easier. We have grandchildren and dogs in the house so I wash daily. My washing and drying time is cut in half compared to my last HE washer and dryer. They are so quiet that I sometimes go and check to just to make sure I haven't forgotten to start them. I haven't found anything to complain about them.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Good washer

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good washer. Like having the agitator. Cleans well.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy Maytag

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The machine is starting to rust and the plastic on the lid is cracking at the hinge site.

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Hi Bert, thanks for the review. We regret to hear that your Washer is not living up to your standards and are happy to look into this with you. Please reach out to us directly via Facebook https://www.facebook.com/maytag or Twitter @MaytagCare. Let’s see what we can do for you! MaytagBrand

  • Cons mentioned:
    Noise level

    Rated 1 out of 5 stars

    No water

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This maytag washing machine is a nightmare, fills up about 1inch of water then starts to agitate and clothes get wedged underneath agitator as it is agitating with no water, clothes tear, then it will fill again a lil at a time, washed 3 pairs of Jean's and 2 shirts and some socks total wash cycle took 1 hour 20 mins. Wow really, next day washed one blanket total wash cycle took 3 hours 9 mins. Needless to say its going back..

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Hi Maggie5124, thanks for the review. We regret to hear that your appliance is not living up to your standards and are happy to look into this with you. Please reach out to us directly at 1-800-344-1274, via Facebook https://www.facebook.com/maytag or Twitter @MaytagCare. Let’s see what we can do for you! MaytagBrand

  • Pros mentioned:
    Washer size

    Rated 5 out of 5 stars

    Happy Washing

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is huge! Instead of washing clothes 3 times a week, it's now 1 x week. Dial adjustmens allow specialized washing to preferences. Love it!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great washer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Maytag washer. I like my washer because it is big, I wash more clothes in one load, Finally I wash my blankets at home I’m so happy with my new washer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Maytag

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is good. My issue is it too deep I have to stand on my tippy toes to reach inside the tub.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Laundry Eater

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this machine. It's large capacity, smart features and extra power. Make quick work of a weeks laundry

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great washer

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, but you'll have to be careful with bulky items such as comforters/blankets - being a top load washer, weight distribution gets messed up easily.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best Maytag at Best Buy

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent and dependable. Easy to use. Easy hook up. Very reliable and don't have to worry about balancing the load.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best washer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washer. Easy to use. The water level is the best too.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity
    Cons mentioned:
    Agitator

    Rated 1 out of 5 stars

    Horrible washer for the price

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this big washer to be able to wash comforters, you can’t; doesn’t get water out completely and agitator is horrible for clothes.

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Hey Jakie, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34h7fuZ MaytagBrand

  • Pros mentioned:
    Washer size

    Rated 5 out of 5 stars

    Huge washer

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving my new washer. It is huge. You cannot hear it when you are washing.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 2 out of 5 stars

    Maytag washer

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never again, I will buy this washer. It is so loud the water level is terrible. That was my mistake buying this washer but I have to deal with it.

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Thank you for bringing this to our attention; we regret you are having these concerns with your appliance, AgnieszkaW. We value all of our customers and we would like the opportunity to look into this further for you. Please reach out to us directly via Facebook https://bit.ly/3Q9npvS or Twitter @MaytagCare. Let’s see what we can do for you! MaytagBrand

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    rlperd

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The unit was purchased as a replacement after research. As it turned out, the unit has performed exceptionally well so far.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Works like a dream

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is very quiet and can hold a lot of clothes. It is very efficient.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    defective goods

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I reported it broken on the first day but still haven't heard back, I can't call you because I don't know English

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Thank you for bringing this to our attention; we regret that you are having these concerns with your appliance. We value all of our customers, and we would like the opportunity to review these concerns for you further. Please contact us directly via Facebook https://bit.ly/3Q9npvS or Instagram bit.ly/3qZoRdR. Let’s see what we can do for you! MaytagBrand

Sponsored