Customer Ratings & Reviews
- Model:
- MVW7230HC
- SKU:
- 6396111
Rating by feature
- Value
Rating 3.7 out of 5 stars
- Quality
Rating 3.8 out of 5 stars
- Ease of Use
Rating 3.9 out of 5 stars
Customers are saying
Customers recognize the 5.2 Cu. Ft. High Efficiency Smart Top Load Washer for its cleaning performance and large capacity. Many appreciate the size and find it easy to use. However, some customers have concerns about the noise level and balancing issues. A few have also reported issues with the agitator and control panel.
This summary was generated by AI based on customer reviews.
Washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Washer will not fill to wash close on quick wash,washer just oush clothes around with NO WATER inside
No, I would not recommend this to a friendBrand response from MaytagTeam
Posted .Thank you for bringing this to our attention; we regret you are having these concerns with your appliance. We value all of our customers and we would like the opportunity to look into this further for you. Please contact us directly via Facebook https://bit.ly/3Q9npvS or Instagram bit.ly/3qZoRdR. Let’s see what we can do for you!
TERRIBLE washer!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.DO NOT buy this washer, it is the worst appliance I have ever purchased. It literally eats your clothes, towels, anything you put in it and it doesn't even clean. SO disappointed
No, I would not recommend this to a friendBrand response from MaytagTeam
Posted .Hi disappointed, thank you for your review. We regret to hear that your appliance is not living up to your standards. To easily schedule service online with one of our Local Certified Technicians, please visit the following link. https://bit.ly/31WPKQu
AWFUL PRODUCT!
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.HORRIBLE! I have been without a washing machine since June 30,2022. Whirlpool’s “manufacturer’s warranty” leaves a lot to be desired!
No, I would not recommend this to a friendBrand response from MaytagTeam
Posted .Hey Mandi, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34h7fuZ
Does not Wash
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The one purpose of this machine is to wash. And it does not. Half the time it tried to start the cycle with no water in it. Sensors are terrible quality.
No, I would not recommend this to a friendBrand response from MaytagTeam
Posted .Hi Piker, thanks for the review. We regret to hear that your appliance is not living up to your standards and are happy to look into this with you. Please reach out to us directly at 1-800-344-1274, via Facebook https://www.facebook.com/maytag or Twitter @MaytagCare. Let’s see what we can do for you!
Disappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Would never buy again! Doesn’t even cover your clothes with water while washing. Not sure how they can sell these.
No, I would not recommend this to a friendBrand response from MaytagTeam
Posted .Hi Maytag, thanks for the review. We regret to hear that your Washer is not living up to your standards and are happy to look into this with you. Please reach out to us directly via Facebook https://www.facebook.com/maytag or Twitter @MaytagCare. Let’s see what we can do for you!
Poor Quality
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t buy! It worked for 1 year and stopped. The buttons don’t work.
No, I would not recommend this to a friendBrand response from MaytagTeam
Posted .Hi , thanks for the review. We regret to hear that your appliance is not living up to your standards and are happy to look into this with you. Please reach out to us directly via Facebook https://www.facebook.com/maytag or Twitter @MaytagCare. Let’s see what we can do for you!
Not worth the trouble
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is now my 2nd time returning a washer for being damaged!!
No, I would not recommend this to a friendBrand response from MaytagTeam
Posted .Please reach out to Best Buy Customer Care at 1-888-237-8289 for further assistance. We hope this helps.
Shop smart
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My delivery was great. The young men were very careful & professional. I love my new machines from a company that stands by their products.
I would recommend this to a friendAs of now I haven’t have this washer yet
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t have this washer yet , the delivery is very slow , we are promised that it can be earlier as scheduled but no.
No, I would not recommend this to a friendBrand response from MaytagTeam
Posted .Please reach out to Best Buy Customer Care at 1(888)237-8289 for further assistance. They would be able to further assist you. We hope this helps.
Poor washer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just when I thought I was getting the greatest bestest washer it breaks down 5 days agter delivery. The drum came loose and the washer seem like it was going to take off running and just stopped working. It said to even out load but the washer was half ways full and small garments and just wouldn't work. And to top it off Maytag has an extreme difficult way to get it repair you have to call Maytag and they do their own repairs even with geek squad extended warranty. Returned it for an LG.
No, I would not recommend this to a friendLoud
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loud, loud ,loud, loud , loud noise, really loud horrable
No, I would not recommend this to a friendBrand response from MaytagTeam
Posted .Hello Chris. We are very sorry that you are not happy with the design of your Washer. We appreciate that you took the time to leave this very important feedback, as we are always looking for ways we can improve. We will be sure that your feedback is documented for further review.
Magtag top load washing machine
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love this too load washing machine. And the color goes perfect in my laundry room
I would recommend this to a friendStill waiting for delivery
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can't review it because I'm still waiting on delivery. It's been delayed
No, I would not recommend this to a friend- Pros mentioned:Washer sizeCons mentioned:Reliability
Dont!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Spent more money because of the brand and size but it came back to haunt me. I had a LG for 5 years before issues started to arise. While this Maytag malfunctioned after 4 months of use. Maytag sent a local company to repair the unit but they needed to order a part which would take a week. After the week, they came by to install when they overlooked another faulty part. This continues for another 4 weeks. After buying a 900 dollar washer I have been doing my laundry at a Laundromat which sets me back 50-75 dollars a week. Matag won't send me another washer until the repair company deems the washer unfixable but the repair company can only change out parts. I'm stuck with the hunk of junk and Maytag will not do anything about it . This has continued to be a nightmare! Don't do it find another brand,by the way when I first bought this it because of the positive reviews. Sadly I should have trusted the negative ones. I wouldn't wish this on anyone! Especially those with bigger families like mine.
No, I would not recommend this to a friendBrand response from MaytagTeam
Posted .Thank you for bringing this to our attention; we regret you are having these concerns with your appliance. We value all of our customers and we would like the opportunity to look into this further for you. Please contact us directly via Facebook https://bit.ly/3Q9npvS or Instagram bit.ly/3qZoRdR. Let’s see what we can do for you!
- Cons mentioned:Noise level
Washing at home again
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have truly enjoyed my washer since purchasing it. It does make a noise at times.
I would recommend this to a friend - Cons mentioned:Agitator, Noise level
Worst buying decision of my life.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this washer Dec 30, 2022. Worst buying decision of my life and I'm a lifelong Maytag customer. We hate this washer. Smart washer? What a joke!! Takes forever to run a load. Beats the clothes to death because it starts agitating without water while it senses the load. Water level doesn't even cover the clothes unless you over-ride the settings with Max Fill option and then it still doesn't fill the washer like the older units did. They're trying to force us to save water to the point that the washer stops functioning as a washer and starts destroying your clothes. Also, about once every two weeks or so, the washer needs to be cleaned and will not allow you to proceed with the current load until you empty the tub and a cleaning cycle has run. Terrible technology. Terrible product. DO NOT BUY A SMART WASHER of any brand.
No, I would not recommend this to a friend - Pros mentioned:Cleaning performance
Paul
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The first one worked great until it didn’t and so for the second one is working great
I would recommend this to a friend - Cons mentioned:Reliability
Not made to last
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great in the beginning. 4 years later the washer is failing and sounds like a jet engine on the last spin cycle. Only used once a week on average. My condo has old maytags that are still going decades later, these newer machines just aren’t made to last.
No, I would not recommend this to a friendBrand response from MaytagTeam
Posted .Thank you for bringing this to our attention; we regret that you are having these concerns with your appliance. We value all of our customers, and we would like the opportunity to look into this further for you. Please contact us directly via Facebook https://bit.ly/3Q9npvS or Instagram bit.ly/3qZoRdR. Let’s see what we can do for you!
Use the Maytag Mobile App and Update the Software
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I saw that this model had some firmware issues a while back. Make sure that you download the Maytag mobile app, connect the machines to it, and then go into the unit settings and update the software. This unit and a Maytag dryer had software updates available. Tap the power button to turn off the machine (with the power still plugged in) and the update should kick off. If it doesnt, wait a 2-5 minutes and try again from the app. It will be important for anyone who has owned this for a while to update!
I would recommend this to a friend- Cons mentioned:Reliability
Not worth it
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased 5 years ago. In that time, have had to call repair staff twice. Now it is no longer working, after scouring the web for troubleshooting and replacing 5 separate parts. These are not built to last, even when you buy one for $1000.
No, I would not recommend this to a friendBrand response from MaytagTeam
Posted .Thank you for bringing this to our attention; we regret that you are having these concerns with your appliance. We value all of our customers, and we would like the opportunity to look into this further for you. Please contact us directly via Facebook https://bit.ly/3Q9npvS or Instagram bit.ly/3qZoRdR. Let’s see what we can do for you!