Save up to 50% on 3-Day Sale deals.Ends 12/7.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $1,034.99

Customer reviews

Rating 3.8 out of 5 stars with 504 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.7 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

70%would recommend to a friend

Customers are saying

Customers recognize the 5.2 Cu. Ft. High Efficiency Smart Top Load Washer for its cleaning performance and large capacity. Many appreciate the size and find it easy to use. However, some customers have concerns about the noise level and balancing issues. A few have also reported issues with the agitator and control panel.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 504 reviews
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Maytag washing machine

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washing machine works as advertised. It could be better if it was a little bit quieter and if the body did not vibrate so much during some spin cycles.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    Great Washer!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent washer! Quiet, HUGE, efficient! Definitely a help with three dogs and a baby- non stop laundry!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    The best washer machine

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best washer machine ! Works great ! Save money to pay water bill

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Doesn't wash clean as my old Maytag.

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'll start with the positives. Heavy items don't cause the washer to rock out of control. Negatives: Heavy items can remain soaking wet at the end of the cycle. You cannot spin again to dry without going through the whole rinse fill and spin cycles. Clothes go in dirty and come out slightly dirty instead of clean on normal and quick cycle - which take way longer to wash then my old 30 min cycle maytag. 20 mins are spent by the washer arranging the clothes and filling water before any cleaning begins. Clothes don't completely submerge in water - parts of clothes can remain dry the whole wash cycle because it doesn't get touched by the soapy water during the wash cycle. Hence why stains remain and clothes come out dirty.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    WOULD BY AGAIN

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s taking time getting use to an agitator not pushing clothes around the washer, whites are coming out super clean...so far so good.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Awesome!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how large the drum is and how easy it is to wash bulky items such as comforters and floor rugs. It cleans very well and it looks beautiful.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    My new MayTag washer

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced my 20+ year washer and was very leary. I had bought my daughter this same model (older year) and was pleased with the outcome. So i decided to buy myself one. I have no regrets.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Tinknocker

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cleans cloths very well, slow starting though. wasn't hard to set up but they want a dollar a month to connect your phone to the washer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washing machine

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Maytag machine Works great. I would recommend this Maytag washing machine to others

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great washer and love the TECH on it!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE this washer! I love that it notifies my phone when done with a load as it is in the basement and we can't hear the alerts upstairs. Super easy to setup and love all the features. Be careful of high speed rinsing... clothes will become tangled and start to rip from the higher speeds. We always override to medium and no issues.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung Top loader

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall I am very happy with the machine. The only thing I’d would have liked to see is more detail in the instructions about each of the settings. Use of the fabric softener feature and explanation of the and better diagram of the dispenser for it. I love the size of the drum and the see through top!!

    I would recommend this to a friend
  • Pros mentioned:
    Washer size

    Rated 5 out of 5 stars

    Great washer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer. Huge basin for washing a lot of clothes. Controls can be a bit odd because you have to make sure all the options you want (like fabric softener) are selected and turned on.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Happy with washer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a little nervous after getting home and reading reviews. We have owned it a couple weeks now and it has already got quite a bit of use. We are happy with it. Have not had any issues with clothes being dry or soap left in laundry. We do not load it more than half full.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Super clean clothes!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer! Easy to use and really cleans the laundry.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    Washer

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t feel like my clothes was washing that good and it sooo loud!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Maytag washing machine

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washing machine!!! easy to use functions, cleans well.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Love this washer!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washing machine. We had previously bought a machine without an agitator and I always felt like our clothes just weren’t that clean. With this Maytag with agitator clothes always smell clean. And there is plenty of room for extra large loads.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    Awesome washer

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just as advertised, does an awesome job at washing! It’s capacity is excellent!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's no Vintage Maytag but it will do!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second attempt at owning this machine. I recently returned one for having a staticky noise when you pushed the start button. Additionally, there was a clunk in the heavy-duty cycle. Best Buy sent me a new one and picked up the old one. Overall, it is good machine and washes clothes well. The lid latch is plastic and could be a problem in the future. I bought extended 5-year warranty.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Holds much & cleans well!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We choose to return to the Top Loading washer from the past. Glad we did. We bought the 5.2 CU. ft. larger tub. It holds 2 full size comforters and depending on your choice of detergent they washed very well. Very happy with our choice.

    I would recommend this to a friend