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Customer Ratings & Reviews

$1,034.99

Customer reviews

Rating 3.8 out of 5 stars with 505 reviews

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  • Value

    Rating 3.7 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

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    Rating 3.8 out of 5 stars

70%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 505 reviews
  • Rated 2 out of 5 stars

    Clunking sound - not recommended

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer makes a clunking sound while I’m wash cycle. I made a service call for which they ordered replacement parts. After waiting a few weeks the parts were replaced. I immediately started a load and found the same clunking noise as if nothing was replaced. I do not recommend this washer do to the magnetic drive which is known to be noisy. The washer sounds broke and it is less than a year old.

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Thank you for bringing this to our attention; we regret you are having these concerns with your appliance, MJBerg. We value all of our customers and we would like the opportunity to look into this further for you. Please reach out to us directly via Facebook https://bit.ly/3Q9npvS or Twitter @MaytagCare. Let’s see what we can do for you! MaytagBrand

  • Rated 5 out of 5 stars

    great washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great washer would highly recommend huge,and easy to use

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    probably a pass. many features but barely washes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not happy with the washer. items dont seem to move much while running though a cycle. cloths and items dont really get clean.

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      We regret the concerns you are having with your Maytag® Washer. If your clothes are not clean, please see the condensed troubleshooting tips below:

      1. Initial Setup & Water Supply
      New Installation: Run an empty "Quick Wash" cycle with HE detergent before the first load to clean the drum and prime the dispenser.
      Water Temperature: Use hot or warm washes if safe for the fabrics (check care labels). Note that warm/hot water may be cooler than in previous washers.
      Hose Connection: Verify the hot water inlet hose is connected to the hot supply and the cold to the cold supply. Reversed hoses can cause warm rinses. Ensure both household faucets are completely turned on.

      2. Cycle and Settings
      Cycle Selection: Choosing the correct cycle is crucial, as each is an optimized combination of agitation, spin speed, and water temperature tailored for fabric and soil levels.
      Temperature: Select the warmest wash water safe for your fabric.
      Soil Level (Wash Time): Adjust the soil level for your load (Light to Extra Heavy). Use the Extra Power button for heavily soiled items. Lighter settings help reduce tangling/wrinkling.
      Spin Speed: Faster spin speeds shorten dry times but may increase wrinkling.

      3. Detergent and Additives
      Detergent: Use only HE or High-Efficiency detergent and always measure it based on soil level and load size. Using too much or non-HE detergent causes excessive suds, poor cleaning, and can lead to a reduced spin speed (very wet loads). Maytag recommends Swash® laundry detergent.
      Fabric Softener: Measure, dilute, and add it to the rinse portion of a cycle only to avoid staining.
      Liquid Chlorine Bleach: Always measure and follow directions; undiluted bleach will damage fabric.

      4. Loading and Routine
      Loading: Load items in loose heaps evenly around the washplate. The load must move freely for proper cleaning; you may need to reduce your load size.
      Sorting: Separate darks from lights and whites to prevent dye transfer.
      Clean Washer Cycle: Run this cycle approximately once per month (using affresh® Washer cleaner) to recalibrate the control, reset water levels, and remove build-up.

      If the above steps do not resolve your concerns, please feel free to use any of the options below:

      Facebook: https://tinyurl.com/Maytag-Facebook
      Instagram: https://tinyurl.com/Maytag-Corp-Instagram
      Live Chat: https://www.maytag.com/services/contact-us.html (Tuesday - Friday, 8 AM - 6 PM ET)
      USA Customer Service: 1-800-344-1274 (Monday - Friday, 8 AM - 6 PM ET)

      We're ready to help and look forward to speaking with you! MaytagBrand

  • Rated 5 out of 5 stars

    The best washer machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best washer machine ! Works great ! Save money to pay water bill

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great deal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great,nice and quiet,easy to use,plenty of space

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Do not recommend

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washing machine was nothing but problems. In the span of 3 years of owning it, it broke 3 times always the same issues. Top load door latch always broke which then caused the washer to not properly sense a load of clothes.

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Thank you for bringing this to our attention; we regret that you are having these concerns with your appliance. We value all of our customers, and we would like the opportunity to review these concerns for you further. Please contact us directly via Facebook https://bit.ly/3Q9npvS or Instagram bit.ly/3qZoRdR. Let’s see what we can do for you! MaytagBrand

  • Rated 5 out of 5 stars

    Skeptical at first

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was skeptical at first as to would I like this appliance and more importantly would I be able to operate it. (74 years old). After highlighting the instructions and reading often, I have had success with this purchase. I must say that I have mastered its operation and give it a thumb's up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Machine.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent machine. Purchased this with our new home and have had zero complaints. Ours clothes are much cleaner with the agitator and we are enjoying the additional features. Very please with our purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great. Features are good. Wash cycles are great and very quietly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Smart Washer!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just love this washer! Had a front loader and it continually smelled. This washer is awesome. It connects with my smart phone and let me know when the cycle is complete! Clothes smell fresh and clean! Absolutely love this washer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washer. It has lots of setting options and is energy efficient. The touch screen is nice but I was use to having to push buttons and it took some getting used to. Very quit machine and the chime alert isn't annoying.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great capacity washer with agitator!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice upgrade to our previous front load washer. We preferred to go back to the traditional top load style and greatly benefit from the large 5.2 cu ft of space with a family of 5. Maytag is a reputable brand and one of the few if not only manufacturer with a power agitator washer option.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr. WILLIAMS

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Maytag washer are the best. The only other washer that works as good was the old Kenmore when Sears was around. I love this washer. I look at the reviews and I personally don't understand the negative reviews since my purchase.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Maytag washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do not like it. It is too water efficient. It has a deep fill but it doesn’t do a thing. It will not fill any more water than in its normal wash. The water barely covers the clothes. I feel like you have to put it on second since to make sure the clothes are washed. What is this saving! It takes 53 minutes to wash a load of clothes. The old washers filled more wate and took 20 minutes!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Almost a 5 star

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine could get 5 stars if it has more than 2 spin cycles. It only has a medium and high spin cycle. That is not acceptable for almost thousand dollars. Get the one without the agitator and maximize your loads.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great machine

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recommend this to a family member Instead of a front loader

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for small business use.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great for small and extra large loads. We use it for home and run a small business where we need to wash clothing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Effectively Quiet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quite and does a great job with any size load! I would highly recomend Maytag products to all my friends,family and co-workers!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really Nice Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a great job and the wash capacity is unbelievable! Lots of options to handle various types of clothes from heavy duty to delicate cycles. Cleans extremely well and is efficient both from amount of water used and electricity. Would definitely buy again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great New Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new washer! It's giant and quiet. I am still learning to use some of the features because my last one was 20 years old. As soon as I got it I started washing all of the comforters and blankets in my house and they come out so much better than before.

    I would recommend this to a friend