Customer Ratings & Reviews

I bought this washer because I needed to replace our Kitchen-aid washer that was top of the line. Kitchen-aid does not make washers anymore, the Maytag was the next best thing according to the reviews. I chose top loading because I am always adding one more thing to the wash and I wanted that convenience. Unfortunately, I cannot do it because if I open the washer, it not only has to be reprogramed but it automatically empties the water and starts the wash all over again. So, I cannot add any extra items to my wash. Another annoying thing is the depth, I wanted a larger washer for the king comforters that I regularly wash. Though it fits them well, it is too deep and I need a tool to reach the clothes that are at the bottom. Wider instead of taller would have been better. Regarding the noise is as noisy as the washer I had before, and it takes longer to wash clothes. The was is not better than what I had before and, once you select a temperature, you cannot change it with out...having to star the washing again! So it is frustrating to instead of an upgrade having gotten a downgrade on functionality.

Love my washer best purchase I’ve ever made, I love how it cleans my clothes and have them smelling fresh and how the washer lets me know when it’s time to clean the washer as well and all the different settings to choose and the best part is when I forget to start my washer I can do it from my phone because my washer is connected to WiFi as well very awesome

I bought this washer in October, 2022. I started using washer without reading manual and that was a mistake. I called manufacturer because on standard wash and quick wash water barely covers clothes, centrifuge starts rotating without water filled !!!. I thought that machine is defective. Manufacture’s representative told me that these are the only cycles when water barely covers clothes due to sensors, he recommended to choose different cycles for extra fill and went over manual. After that, I was able to wash with extra fill regular clothes and then heavy rugs from bathroom. I gave 4 stars because washer is too deep to be able to pick clothes and transfer to dryer, so I have to use long poll to get clothes from the bottom of washer. This was not disclosed or discussed during my visit with sales person. I am regular person 5’5” and was very surprised to discover that I cannot reach the bottom of washer. I think manufacture has to re-design this model for household use for a regular size woman/man.

Easy to use, my clothes haven't been this clean in a while. Whites are white and colors smell bright and clean. Love the fact that it has different water levels.

Good solid washer. High capacity quite enough to be in same room.

Washes well, it's pretty quiet. It was as easy to install as any other washer. I haven't connected it to the wifi, because that service is an additional cost. Even though it isn't all that expensive, my wife decided she didn't want it. Haven't used the extra power button either.

Excellent washer, I have had it for over 2 months and no issues. Clothes are super clean, very efficient, easy to use.

Love this , so far it is wonderful, it’s large enough to handle bulky queen sized bedding with no problem at all. The quick wash does a great job and I absolutely love the built in faucet. I do wish the trim molding was better. It’s sharp so I had to put tape on it to keep it from scratching hands wrists and arms

I am extremely satisfied with my Maytag washer. It's easy enough for my teenagers to use. I love the glass door to see whats inside. I love the Maytag app to let me know when my load is done and how fresh and clean my clothes smell. I literally bought a set for my parents who are retired. My dad loves the Maytag app as well since it's hard for him to get around. The app lets you control your appliance from your phone!

Great washing machine! Easy to operate. I have not used it yet for comforters but the size of this machine 5.3 should be enough for a clean wash

Perfect replacement. We have use it for 2 years with heavy loads and no prob!

We just updated from an LG that wouldn't even use the hot water properly, and wasn't the best at cleaning. This washer has done an incredible job of cleaning our clothes, and it looks pretty modern / slick. The only thing I've noticed is that it is a little louder than our old washer, but that's not a problem for us personally. It goes great with our existing Maytag dryer, and we couldn't be happier.

Needed to find a washing machine quickly, as my old one died. Did not have much time to research. This has been a great gamble. It washes large loads easily, quiet operation, easy use. Not quite sure why there is remote ability, outside of over-engineering

Fast, efficient install. Washer is fairly quiet, worked well in cleaning and drying king size comforter and blankets, as well as small loads.

I previously owned a Samsung top load that kept giving me a DC error and never really even liked the darn thing anyways- clothes never really came out clean. Anyways this washer is AMAZING! I have only owned it for a week but have been able to keep up with laundry, clothes even smell better and look cleaner! I have yet to use all the functions but I am so very pleased. Bonus with the app lets me know when the wash is complete since it is in the basement that is super helpful! Definitely satisfied so far!

The washer is amazing very quiet and really energy efficient. The staff at Best Buy is awesome. Our appliances should come with a manual. I do not want to get online to look up how to use it or any of the other information that I need.

We really appreciate the communication by the Geek Squad prior to the install. They installed our washing machine fast, maybe too fast because they left the water hoses and the electrical cord twisted together behind the machine. I unwrapped the hoses and cord after the installers left. Outside of the install, the washing machine works great.

Washer was less than six months old when it wouldn’t complete the cycle. The machine had an error code pertaining to the drain being clogged (it wasn’t) and remained locked indefinitely with my clothes in it. My husband had to manually drain it (big mess) to get it open. We contacted Maytag and they sent out a tech (two weeks later), who said he’d have to order parts and come back in another two weeks… He came back out, installed the parts, and told me it was fixed. That evening I try to wash a load and the same exact error happens and my clothes are locked in the washer soaking wet, AGAIN. Repair people can’t come out for another TWO weeks. At this point I have no faith it will be fixed then and Best Buy just informed us that it’s only a two-week return window. Two weeks?? That’s ridiculous. The employee in the store said she “only makes $15 an hour” and told my husband that he could go find the manager himself!!! I won’t be shopping at Best Buy ever again. We have two very young children, I work full time, and I have been schlepping to the laundromat for over a month after spending $800+ on a new machine. Not to mention spending $60 a week on laundry!!! Long story short, do NOT buy this. Best Buy and Maytag will leave you high and dry when it breaks.

So far so good. This machine is very quiet and efficient.

We love the washer so far. It looks good, runs quiet, and dies a great job with our clothes. Recommend this if you are looking for a good washer.