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Customer Ratings & Reviews

$1,124.99

Customer reviews

Rating 4.1 out of 5 stars with 1246 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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78%would recommend to a friend

Customers are saying

Customers are delighted by the large capacity, excellent cleaning performance, quiet operation, and ease of use of the 5.3 Cu. Ft. High Efficiency Smart Top Load Washer. However, some customers have expressed concerns about its reliability and balancing, while others miss having an agitator. Some customers have also reported issues with the spin cycle.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 1,246 reviews
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Great washer; little balancing issues not major

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would give it 5 stars except for some slight issues with unbalanced loads (because I bought it specifically to was oversized things). Overall a great machine! I switched back to a top loader from a front loader and I am over the moon about it.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    Ms.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Very easy to use, washes large loads easily.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Size

    Rated 5 out of 5 stars

    Maytag Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tub is very large and works well with large blankets/ comforter, and it cleans small loads perfectly! I’ve had it a few weeks now and haven’t had any problems using it! Nice washer.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Great washer 2nd one.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent washer . This is our second one. Nice capacity for comforters, dog beds, it also gets my dirty work clothes clean. It is also very quiet.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Wash machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this wash machine from BestBuy before Christmas thinking that it would not be delivered when they said it would be delivered, the day after Christmas. Well it was. The day after Christmas 2 gentlemen showed up and installed the new washer and hauled off the old one in about 15 minutes. That’s customer service. I will be considering BestBuy for all my appliance purchases in the future. So far this is a great washing machine. I have not figured out all the bells and whistles yet. The only thing I am not using is the Bluetooth option with it. Supposedly your able to keep up with the maintenance and how the machine is performing with the Maytag app but I not willing to pay each month to maintain the app. But other than that so far it’s a great machine.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    Huge!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washing machine holds a lot of clothes! I can easily fit my king size comforter in it and it cleans well.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Excellent Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Holds a huge load but uses a much smaller amount of water than the old machine. Quieter too. Very happy with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Maytag washer

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good washer! It’s quiet and has many useful settings.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    A Good Choice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cleans well, easy to use, allows for larger loads or a full size comforter. You can preset for a time delayed start.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Quiet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive had the washing machine for about a month now. So far, so good. When cycling, it’s very quiet. I would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, quiet machine. Clothes come clean…..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Houswife.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Little complicated at first. Efficiency washer Be aware not using lots of water. Not like the old washers.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great buy.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had this since Jun 2023 and it has worked flawlessly. Runs quiet, and is ultra dependable. We have a large household and run as many as 2 large loads of laundry a day.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    I love Maytag

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine. Makes wash-day easy. My only problem..I did not give it a thought about how far down I would have to bend and reach to retrieve washed clothes. My reason for giving 'ease of use', 4 stars. Utilizing a pair of kitchen flat-head tongs to help. They work. Machine is well worth the money; and I love Maytag.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    Great product.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, great capacity, the control panel is user friendly and self explanetory.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer works great it’s quiet and easy to operate. I would recommend it to any customer for their home

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Cleans well. Looks nice. Easy to use controls.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cleans well. Looks nice. Easy to use controls. Great to see a quality top load washer made in the USA.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The design is sleek and modern, and the controls are very user-friendly. Even if you’re not very tech-savvy, it’s easy to figure out. Overall, this washer has made laundry much less of a chore and has exceeded my expectations in both quality and performance. I highly recommend it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy peasy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. We bought an open box machine and we have had it for a year now. Going to the store and looking around was nice. No one bugging us while we looked and when we needed someone they were there. I would and will use them in the future purchase of my dishwasher.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    Washing machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washing machine is easy to use and is spacious.

    I would recommend this to a friend