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Customer Ratings & Reviews

$1,124.99

Customer reviews

Rating 4.1 out of 5 stars with 1246 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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Cons mentioned filter

78%would recommend to a friend

Customers are saying

Customers are delighted by the large capacity, excellent cleaning performance, quiet operation, and ease of use of the 5.3 Cu. Ft. High Efficiency Smart Top Load Washer. However, some customers have expressed concerns about its reliability and balancing, while others miss having an agitator. Some customers have also reported issues with the spin cycle.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 1,246 reviews
  • Rated 5 out of 5 stars

    Excellent Choice!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have really enjoyed this washer. We read reviews that it wadded up your clothes. I don’t see that as the case—the spin cycle is so powerful that pulling that much water out of the clothing presses everything against the sides of the drum. It has really helped in reducing drying time. There is a lower spin cycle if you prefer. The machine definitely fits our need. Very pleased!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Delivery drivers are rude and no help at all!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Maytag equipment is very good. Happy with my purchase. But I’ll tell you that the delivery driver sucked! I don’t know how Best Buy gets there delivery drivers but they are very rude and no help at all! Terrible service.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Nice washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice washer. I am 5.4 and it is hard for me to reach the clothes at the bottom. I wanted a big washer but it doesn’t handle the big loads as well as I would like. It gets off track easier than my previous washer. Otherwise, for everyday use, it’s been wonderful!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s really big so they s is good it’s very noisy thu

    No, I would not recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how spacious it is it is very big efficient and cleans well

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    Just like old times

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE BEST washer I have ever purchased. Large enough for teenage clothes, deep fill is great, easy to use. Almost like the old time machines. Got a comforter in it with no issue.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Full of Features Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still getting use to all of the features. I instantly saved money since I don’t have to put my larger items in the cleaners or go to the laundromat.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    this is big

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is big, this is huge! I used to make 2 loads of uniforms now, one is enough. It is quiet. I love to be able to add as much water as I want to dilute the microbes I could have on those uniforms.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    Excellent so far!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivered right to the spot we needed it. Easy install. Large capacity. great price. Clothes are very clean after nomal cycle which is 15-30 mins less than last front loader. Very Happy Wife!

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 3 out of 5 stars

    best buy washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the washer power button deep fill, see thru lid a bonus, but the washer makes a loud creaking noise when I lean on it to get my clothes out like it is very thin. I could not figure out where the noise was coming from at first. Also latch that closes the lid fell off into the washer after 3 weeks need to return it. I know I grew up with Maytag and my parents washer lasted for almost 20 years. There is no pride in our merchandise these days.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    Really Great Washing Machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to operate. Large Capacity. Really Deep. This is our third Maytag and I would not purchase any other brand. Very Dependable.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfectly easy transaction and love the washer.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So quick and easy ordering and picking up!! Love this washer so much I bought it a 2nd time when my first one died after 5 years.

    I would recommend this to a friend
  • Cons mentioned:
    Spin cycle

    Rated 3 out of 5 stars

    Maytag but didn’t work out for me

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a beautiful top loader machine for which I got an excellent deal. Maytag washers are synonymous with quality and durability. Plus made in the USA brand. However, it did not work out for me and had to return it. The drum is so sensitive that it constantly stops during washing cycle for you to rearrange the weight of your load. This becomes so impractical because a wash turns into a three hour odyssey. With the spin cycle it also goes so fast that the unit starts bouncing around! This may be because it was an open box purchase But for all that jumping and starting, clothes were still very wet after the spin cycle. And heavy! And wrinkled.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Maytag washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter and i love it. Its quiet and efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Love this washer!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer! Quiet, simple and very user friendly. Has a deep fill and soaking feature which is great for heavily soiled items. I’ll never buy any other brand.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Large top load washer!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this due to the Maytag with agitator not being available. I prefer the agitator type of washer over this one. We will be exchanging this for the washer we originally wanted. Nice that it holds a Large load.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    Best purchase I ever made

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has only been a little over 1 month since my purchase and I have no regrets. It washes my clothes really well and it is not noisy. It holds a lot due the the large capacity.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Decent washer with good load capacity

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice washer with good load capacity. Really like faucet feature. Would consider this a middle of the road washer when it comes to quality. If you get it for the right price or on sale it will be worth the purchase

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    New washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer. Quick wash times, large capacity, economical use of water, and many other useful features. I only have the washer about a month, so I can't remark about build quality. Delivery was on time, deliverymen were helpful and professional.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very happy with the washer. Quiet, smart and easy to use.

    I would recommend this to a friend