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Customer Ratings & Reviews

$1,124.99

Customer reviews

Rating 4.1 out of 5 stars with 1246 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

78%would recommend to a friend

Customers are saying

Customers are delighted by the large capacity, excellent cleaning performance, quiet operation, and ease of use of the 5.3 Cu. Ft. High Efficiency Smart Top Load Washer. However, some customers have expressed concerns about its reliability and balancing, while others miss having an agitator. Some customers have also reported issues with the spin cycle.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 1,246 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer- Love the wifi app feature the best!!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Simply perfect

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does it all, and does it well. I love how efficient and quiet it is!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Love it, it's quiet and easy to use and I love the fact that I can monitor my wash from my cell phone.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    Maytag 5.3

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Holds a ton of clothes and doesn't get smelly like a front loader. Clothes seem cleaner than when I used the front loader.

    I would recommend this to a friend
  • Cons mentioned:
    Spin cycle

    Rated 2 out of 5 stars

    The washer is just ehhh....

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as thrilled with the washer. Like the dryer better. This washer is level, I had Best Buy install it. He had his level out and everything. I got mine out after and also checked. When the machine is in any fast spin cycle, it rocks. It actually moves an inch or two every time. I don't like that you have to cycle through each setting to see what you had it on last. I guess if you just leave it on a general setting that would be one thing but I figured if I have the settings for different items, I would try to use them to get the best outcome. I have had to rewash loads because it doesn't seem to use enough water. I have it set to max fill also but it still doesn't work all the time. Sort of a let down. I wish I would have paid half and got a more general and basic washer. Also, I did not look for Wifi but this came with it. Ok great! Ya, till I got it home and found out that it is only free for the first 6 months and then you pay a monthly fee. I just think thats BS. I'd rather it didn't even offer it than charge a fee.

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      We sincerely regret the frustration and inconvenience you experienced, and we will forward a copy of your concerns to the appropriate departments for future updates. MaytagBrand

  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    Love the extra space!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was so excited to get an oversized wAsher! This did not disappoint! Fits any size blanket I have and cleans great.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    It's a Maytag!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good washer. Seems to do a good job getting clothes clean. Spins well! Hope it lasts more than the 5.5 years my Samsung did!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Hoping for the Best!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good. Very large and deep tub. A little noisy compared to my previous front-load washer. No regrets so far.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Quiet washing machine!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Learning to operate. Very quiet. A little different than my previous washer. Clothes get nice and clean. Thank you so much Best Buy. Delivery guys were great!!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    MayTag Reliable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    6.3 washing machine handles big loads! Very well manufactured quiet and gets the wash completed. MayTag is reliability.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Read the instructions for the washing cycles!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, big, deep machine. I love that it only use as much water as the load requires. Saves water. Use the instructions about the different wash cycles for best result. I purchased the matching dryer as well. I love both of them.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Jackie

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washing machine is great, large tub and easy to load. Getting use to everything being electronic is a challenge but I’m sure in time it will become easier . The delivery and set up was painless. The delivery men were courteous and knowledgeable .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nena Bennett

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I BELIEVE THAT THE MAYTAG/ WHIRLPOOL are one of the best products to have in your home , The maytag has such wonderful convenient Festures that makes it easy to do your laundry shores. I RECOMMEND THIS TWO. COMPANIES TO HAVE IN you home . Mrs.Nena Bennett

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    Great Washer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a little taller than my old washer but wow can it hold a load. Puts my old washer to shame! Much larger loads and they get cleaner too.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Good purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine has plenty of wash cycles and does a great job. I do think it’s a little louder than my old Maytag washer, but it does a good job getting the clothes clean. Bought it on sale. Very happy with it. The only thing I didn’t like was the unit does not have a user manual, you have to download it.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    maytag 5.3

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    had it for a month now cleans clothes well handles large loads

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Like but agitator needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it a lot but I wish I had an agitator. It doesn’t seem like it really rotates any of the clothes in there. Spotty cleans

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Maytag Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought to match a dryer purchased 3 years ago when I purchased another Maytag washer which bit the dust recently. I had wanted agitator which this one does not have. It does seem to spin out water more thoroughly than last one but makes more noise. I like the water source button so I can run some water if I need to rinse out a spot on an item before washing. Just hoping this one is good for more than 3 years!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    New Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Maytag washer it balance the load , it determines how much water to use base on load and setting. My clothing smell much cleaner.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product! Quiet and efficient. Attractive looking as well.

    I would recommend this to a friend