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$1,124.99

Customer reviews

Rating 4.1 out of 5 stars with 1246 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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Cons mentioned filter

78%would recommend to a friend

Customers are saying

Customers are delighted by the large capacity, excellent cleaning performance, quiet operation, and ease of use of the 5.3 Cu. Ft. High Efficiency Smart Top Load Washer. However, some customers have expressed concerns about its reliability and balancing, while others miss having an agitator. Some customers have also reported issues with the spin cycle.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 1,246 reviews
  • Cons mentioned:
    Agitator

    Rated 4 out of 5 stars

    Ordered machine with the agitator, did not get.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The machine works well. However I had asked the representive 3 times to make sure she orders the machine with the agitator. I did not get the machine I really wanted. Best Buy did not listen. The Maytag is still a good machine.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Balance

    Rated 2 out of 5 stars

    Too many balancing issues

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just replaced my Whirlpool top load after 7 years. I decided to go with Maytag this time. I have only owned this washing machine one day, but long enough to know it isn't the one for me. I have run several loads of laundry, all different, and all but one of the loads got so out of balance that the machine was literally hopping around and knocking loudly. It was like another reviewer wrote, it sounded like a "mini earthquake." I had to readjust the loads, sometimes more than once. I would expect that to happen occasionally, but not almost every wash. I washed a set of sheets, and when the cycle ended, the sheets were in a small tight ball. The clothes came out of the dryer more wrinkled than I've experienced in the past. Also, the spin cyle makes the machine "shimmy" where anything sitting on top of it would fall. Also, as I watched the machine washing a load, the drum was making the side of the machine bulge out as it went around because there is so much play in its movement. I went back to Best Buy to select another machine, and they were very understanding and helpful. I shared my video of this machine moving around during a load. He said it is likely defective. I chose to exchange the Maytag for an LG that is the same price. I have my fingers crossed that the LG is the answer.

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Hello, We are truly sorry that we have lost favor with you, sb2427. If there is ever an opportunity for Maytag to regain your loyalty, please do not hesitate to let us know. MaytagBrand

  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    Huge and works well

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Huge washer. Tons of room for clothes and it actually cleans pretty well. I was nervous about getting an impeller, but I love this washer!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Love my maytag

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok so ive been buying LG washers for the last 10 yrs and they cost soo much to up keep them so i decided to buy they maytag. Oo mmy gggod i didnt realize the difference in a gooooood wash. My Maytag is staying for life. I love it. When my lg dryer goes out guess what im buying next. :)))))

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Large washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer works great! It's the first new washer I have bought. It's really large too. I can wash my comforters with ease.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It works great and look great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After several front loader washing machine I decided to try top loader and this machine really works great and look great.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Huge Washer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Huge washer, fast and efficient. Had issue from the beginning with its control panel but was replaced with a new one and has not have any issues so far.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Hard working washer

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine has just about everything. It connects to wifi and lets you know when a wash cycles ends along with several other notifications. It does a great job cleaning clothes. It replaced a Samsung front load machine that had a lot of issues.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Best Buy washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your washer is great it get my cloth clean better then my old one did thank you

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    mr

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a great washer doze a great job on the clothes. very easy to run

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Maytag Washer 5.2 cu

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best washing machine I’ve ever owned and with the technology that is wash machine can do is amazing. The amount of clothes that can hold and wash. You can monitor the washing with your phone and remote control as well. So far I am loving this machine.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible quality, cleans perfectly, holds giant loads! Old washer couldn't even hold half as much due to front loading, highly recommend!!

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 3 out of 5 stars

    Great washer cheap parts.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Dependable washer. So why do they have a tiny fragile door latch that snaps in half easily rendering it useless? We’ve gone through 8 replacements so far. Now the motor failed and requires $700 to fix. We have only had this washer for TWO (2) years. A warranty plan was NOT available at the time of purchase. Don’t buy it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Maytag

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best cleaning machine we've owned, ease of using, efficient

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    HUGE Loads

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer. Relatively quiet, and fast. Love the clothing capacity. Holds SO many clothes.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    Mrs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer. It is very easy to use and has several options. The drum is very large and holds a lot of laundry. Easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Size

    Rated 5 out of 5 stars

    Nice Machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The machine is big and quite. The washer machine is a great fit with the Maytag dryer. Great machine!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Maytag washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the size. A lot of washing options. But it’s very noisy.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Love my washer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washes great!! If I put to much in it, it will bounce and knock a little. But seems to straighten out quickly. Love the power wash button! My clothes smell great and clean!!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Maytag Washing Machine

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the large capacity to handle all our laundry. Also love the glass top so we can see what is going on. Very quiet.

    I would recommend this to a friend