Customer Ratings & Reviews
- Model:
- MGD5630HW
- SKU:
- 6313664
Rating by feature
- Capacity
Rating 4.8 out of 5 stars
- Dry Time
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers are satisfied with the overall and drying performance of the 7.3 Cu. Ft. Stackable Gas Dryer, as well as its ease of use and large capacity. Many appreciate its quiet operation and the various features it offers. However, some customers have expressed disappointment regarding the absence of a light inside the dryer.
This summary was generated by AI based on customer reviews.
Terrible Service.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It took over a month to get my Dryer hooked up. We put aside 5 Saturdays to wait for this task to happen. I paid to have my dryer hooked up with a propane conversion kit. It finally happened on the 5th week thanks to Miguel in the customer concierge service. This is the only guy that takes care of customers.
I would recommend this to a friendBrand response from MaytagTeam
Posted .Thank you for bringing this to our attention; we regret you are having these concerns with your appliance, JamesS. We value all of our customers and we would like the opportunity to look into this further for you. Please reach out to us directly via Facebook https://bit.ly/3Q9npvS or Twitter @MaytagCare. Let’s see what we can do for you!
Great unit, a little noisy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great unit however it is a little noisy when it's operating.
I would recommend this to a friendGas dryer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Other than having to hold the start button for 3,seconds. It’s great.
I would recommend this to a friendUnfortunately it was not on sale
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Exactly what we needed plus built in the USA Delivered and installed on time
I would recommend this to a friendPretty to look at
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dryer is decent. Half the time we have to run 2 cycles for a load to dry.
No, I would not recommend this to a friendBrand response from MaytagTeam
Posted .Hey Gustavo, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34h7fuZ
Was highly recommended
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far I am very happy with my Maytag washer and dryer.
I would recommend this to a friendLooks good.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.At this point the dryer makes noise only used twice.
No, I would not recommend this to a friendWife Loves it
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great people to deal with and the Install went fast and they made sure it was working before leaving.
I would recommend this to a friendMaytag is the best
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the brand we trust when it comes to washer and dryer! You can’t go wrong.
I would recommend this to a friendPurchased the electric model / design the same
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I didn’t purchase this item, I exchanged it for the electric model, which works fine, but the design doesn’t work stacked. I’m 5’7” and need a stool to see the controls.
No, I would not recommend this to a friendOn Time Service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchase experience was very good and delivery was on time.
I would recommend this to a friendGreat buy
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product and no issues with it yet. I would highly recommend to anyone
I would recommend this to a friendNice product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice products , and nice service. The representative was so friendly and patient
I would recommend this to a friendGreat Washer/Dryer Combo
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent salesperson, good product, and fantastic delivery.
I would recommend this to a friendAvoid this dryer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately I bought this off the Best Buy floor as an open box. I didn't get any documentation or fittings with it. Just the dryer... and the lint left in the screen from whoever had this dryer before! Turns out this dryer has been around the block a few times. Open Box at Best Buy means used merchandise. The dryer is complicated to use. There's a Normal cycle and a Regular cycle. Since I didn't get any documentation I have no idea the difference between the two. Tried them both and when the cycle ended the clothes were not all the way dry. Real pain to get the clothes out unless your a 4' person and can crawl inside the tunnel to get the clothes way in the back. Always a sock too. This dryer has been returned a few times and I'm sure because it is not intuitive to use and a real pain to load and unload. Bought a NEW dryer today (from Best Buy no less) for less money too! This Open Box goes back tonight because it's within their 15 day return policy.
No, I would not recommend this to a friend- Pros mentioned:Overall performance
Dryer satisfaction
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A wonderful machine! I was not wrong choosing this brand.
I would recommend this to a friend Broken dryer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Made slight noise from first install. Noise grew louder and now dryer shuts off. Haven’t even had three weeks. Best Buy won’t do anything because it has been twenty days, not just fifteen. Don’t buy this dryer or from Best Buy at all
No, I would not recommend this to a friendBrand response from MaytagTeam
Posted .Hi tdw1031, we're sorry to hear about the problem with the Dryer and we'd be glad to look into it with you. Please reach out to us directly at 1-800-344-1274, via Facebook https://www.facebook.com/maytag or Twitter @MaytagCare. Let’s see what we can do for you!
- Cons mentioned:Lighting
Not the greatest Gad Dryer in the market
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not the greatest gas dryer, no inside light, and not quite as described.
No, I would not recommend this to a friendBrand response from MaytagTeam
Posted .Hello Doug, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34h7fuZ
Two down and still no dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The first Maytag delivered was defective so after waiting another two weeks, they delivered a second one. I didn’t even get one load dried when error codes appeared. And these codes require a service call. So Maytag scheduled it for me and now I’m waiting another week to get this dryer fixed. Wish I could say I loved this dryer, but this is my first and last Maytag appliance.
No, I would not recommend this to a friendBrand response from MaytagTeam
Posted .Hi Barshyama58, thanks for the review. We regret to hear that your appliance is not living up to your standards and are happy to look into this with you. Please reach out to us directly at 1-800-344-1274, via Facebook https://www.facebook.com/maytag or Twitter @MaytagCare. Let’s see what we can do for you!
Could not believe quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excited to receive and install new dryer. Wife loaded with first load of towels and started it. Within an hour dryer stopped operation and set fault code which said service must be called. Talked to customer service at Best Buy. They have new unit on order for me so at least they are standing behind product. Real concern about Maytag quality however.
No, I would not recommend this to a friend