Deals Worth GiftingShop now

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 6 reviews

Rating Filter

Pros mentioned filter

Cons mentioned filter

83%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the Safe Connect (5 Device) (1-Year Subscription) due to its easy installation. Users have commented on how simple it is to set up and use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-6 of 6 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product easy to use. Good download process. Easy to use!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    INTERNET Security

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's easy to install and so far its working good. If have VPN set it to come on when WiFi is on.

    I would recommend this to a friend
    • Brand response from McAfee Service
      Posted .

      Thank you for the nice review! I think you are saying you have auto-connect turned on for VPN. I love that feature! You don't have to think about it. Have a wonderful day! McAfeeBizDevelopment

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    My protection

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy this every year for my computer. Very easy to install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Safe VPN for mobile access

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You need this to protect you when accessing the internet away from home. This would protect all your activities from the prying eyes of the "BAD" guys through virtual tunnelling between 2 endpoints. You need this if you access public wifi access points daily.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not work it!!! Awful "Customer Support"!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 2 days trying to make this VPN to work for many hours, nothing happened. I did everything McAfee customer support told me to do and the software never worked. My windows is updated, I don't have another VPN interfering, I installed the McAfee software (app) multiple times, I restated my computer, I cleaned the cookies, etc. This VPN keeps trying to connect unsuccessfully. I don't recommend this software.

    No, I would not recommend this to a friend
    • Brand response from McAfee Service
      Posted .

      I am very sorry you have had this experience. I don't have a way to help you solve this problem directly. I did talk to our support team and if you are willing to give them another try, they said they will escalate you right away to see if they can solve this for you. If you let them know your issue and that the McAfee Retail Marketing Manager raised your issue to their attention and asked you to contact them again, they said they will make sure you don't have to go through the initial trouble-shooting steps again. Make sure you contact them at service.mcafee.com or 866-622-3911. Please let me know if there is anything further I can do. I know you can't respond to this review, but you could submit either another review or a question and I will see it either way. McAfeeBizDevelopment

  • Rated 5 out of 5 stars

    VPN

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always this is awesome product! I like the VPN feature,

    I would recommend this to a friend
  • Customer reviews from bestbuy-ca

    User rating, 1 out of 5 stars with 1 review on bestbuy-ca.

    See all bestbuy-ca reviews
Sponsored