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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 133 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers find value in the affordable price of McAfee Total Protection, appreciating that it offers excellent protection for multiple devices without breaking the bank. They also appreciate the software's effectiveness in safeguarding their devices and information, as well as its ease of installation and use. However, some customers have experienced installation issues and received confusing subscription renewal messages.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 133 reviews
  • Cons mentioned:
    Auto renewal

    Rated 3 out of 5 stars

    Auto renewal price is just crazy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup, what I didn't like is it needs your credit card info in order to activate for auto renewal, and the price for auto renewal is insane, over $100 dollars!

    No, I would not recommend this to a friend
    • Brand response from McAfee Team
      Posted .

      Please note you do not need to provide your credit card info to activation. You can choose to sign up for auto renewal at the time of activation or proceed without adding it. mcafee

  • Pros mentioned:
    Effective

    Rated 5 out of 5 stars

    Total Protection Says It All

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have only Good things to say about my McAfee Total Protection Software. It does the job!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great to protect my devices from hackers and malware

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    McAfee Total Protection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product and a good value at this price point.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Virus protection

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great virus protection could be the best wouldn’t use anything else to take care of my items so Ty very much for the great service love it so much can’t sat to much more on this now

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It does the job

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works as expected. No problems installing it.

    I would recommend this to a friend
  • Pros mentioned:
    Effective

    Rated 5 out of 5 stars

    Internet Security

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job! Does what it needs to do. I haven’t had any problems.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Best Security Software

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy always the best deal on this software. We purchase it every year.

    I would recommend this to a friend
  • Cons mentioned:
    Ads pop up

    Rated 2 out of 5 stars

    too much pop up advertisements to upgrade $$$$

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ads keep popping up repeated (daily) to upgrade online for an extra $34.99 the "Total Protection" to a higher priced plan, which is aggravating to me. Sometimes I get the message that it is expired, have to uninstall and re-install; and several months before the 1 year is up, it repeatedly is saying it is time to extend it because it will run out.

    No, I would not recommend this to a friend
    • Brand response from McAfee Team
      Posted .

      Thank you for the feedback. Our team would be happy to investigate this and help solve it for you. Please contact us at service.mcafee.com. mcafee

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Internet security

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Affordable very good software it does what it says

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always best

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy got best price with free door delivery by schedule

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    jfm

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, good. Great. Excellent good great excellent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great . I always use this program. I use it on my laptop and phone

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    McAfee Total Protection (5 Devices) Antivirus

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's great. I like the McAfee total protection offer

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    McAfee software

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was hard to install on some of my devices. Never could install on my Fire Tablet.

    No, I would not recommend this to a friend
    • Brand response from McAfee Team
      Posted .

      Thanks for your feedback! McAfee is only compatible with Windows, macOS, iOS, Android, and Chrome OS. It is not compatible with Fire Tablets. If you need any help installing McAfee, please get in touch with us at mcafee.com/support. mcafee

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Product

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    awesome deal for the money and I will purchase it again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using this for years. Works well with little slow down.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Virus Protection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best one to have and also easy to use and install.

    I would recommend this to a friend
  • Cons mentioned:
    Customer service

    Rated 2 out of 5 stars

    MCAFEE

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Call McAfee Customer Service and was on the phone for almost an hour, mainly because I couldn't understand the customer service representative. The issue was not completely resolved, so decided to go in a different direction. McAfee virus protection software was not compatible with my 5 devices from the start. Returned and purchased a different virus protection that seems to be working better on my devices.

    No, I would not recommend this to a friend
    • Brand response from McAfee Team
      Posted .

      Thank you for the feedback. McAfee Total Protection is compatible with X64 processors: Microsoft Windows 11 and Windows 10 (RS5) and newer​, ARM64 processors: Microsoft Windows 11 and newer​, build 4.11.1 or higher: macOS 10.15 and above, build 4.9.1: macOS 10.12 - 10.14, Google Android smartphones and tablets 8 or higher, Apple iOS 13 or later, and ChromeOS 102.0.5005 and higher. mcafee

  • Rated 5 out of 5 stars

    Total Protection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The day after I installed this antivirus, I immediately got a notification that my information had been stolen. I thought it was a scam, but I contacted McAfee directly and it was a legit alert. I have high hopes for this antivirus. I hope it works well for the rest of the year.

    I would recommend this to a friend
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