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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 4 reviews

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The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-4 of 4 reviews
  • Rated 4 out of 5 stars

    Works as advertised.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the Active Guardian for my 88-year-old mother. Well-made product with good quality materials. Not too heavy, and simple to charge with included charging station. Device activation went smoothly, but can only be done on Monday through Friday (not weekends). Response from the emergency operator was immediate when mom leaned against the kitchen sink, accidentally pressing the call button. Found out that the monthly service plan is cheaper if product is purchased from Costco.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good deal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    got it for my mother in law, she's close but I can't check on her every day. I have my mind at ease now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Provides comfort for aging parent

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great easy to use product for an aging parent. The service has been great and professional.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very Reliable!

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm an employee at Best Buy and one of the merchants who selected the Active Guardian product for the assortment. One of the main reasons we selected the Active Guardian for our assortment is because we know emergencies can happen anywhere, regardless of whether you are at home or away. This product has both GPS and WiFi location technologies, so help can be sent to your exact location in the event of an emergency.

    I would recommend this to a friend
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