Customer Ratings & Reviews

The Geek Squad agents did an excellent job installing the memory in my laptop. My new computer works great with this new memory. Thank you so much Geek Squad personnel....

Nothing worse than your computer beginning to fail. Took my cpu into local store to be evaluated. Needed memory install and done within day or two. Happily using computer ever since.

The agents installed this in an inexpensive laptop I bought at Best Buy that only came with 4GBs of ram from the factory, It made the machine run considerably faster.

Only took an hour and a half and they were done. No frustration.

They did a good job on our T.V. set even tho they had to come back 2 times as I had to purchase the USB that ggoes into the back of te t.V.

The Geek Squad installed additional memory and storage in my computer without any difficulty. The service was very quick and efficient and, my computer is working perfectly.

Best service I’ve received, the guy was super nice

Since the new memory was installed the computer work great. It was worth having an experienced person install it. Happy all the way around.

Geek Squad really guided me though this process. I had to get a new battery for my desktop computer and Geek Squad sent me a link to Amazon to purchase. I brought the new battery to Geek Squad and they installed it, no problem.

Give these guys raises. They took my badly "scammed" computer, fixed it, updated it, and enhanced it, and made it run faster. They really saved me, BIG TIME!!!!

Quick and easy, grreat customer service..thank you

The agents changed my laptop battery. I had brought in the wrong battery but they were great. They took the back off my laptop and took a picture of the battery that I needed so I would be sure to order the right one. And they cleaned the insides while they had it apart. Came back a few days later with the right battery and they got me in and out quickly. They are all very friendly, knowledgeable, and always great to work with!

Professional, quick and understood that this is how I make money, thank you for the speediness Myrtle Beach!!!

The geek squad was very friendly, professional, and efficient. They were unable to fix my laptops. I was able to take the one home and resolve the issues with it. I used it while I waited for weeks to get my new computer. I had to wait for the new memory card to come in and for the Geek Squad get it installed.

Great work and easy to understand the project. Completed very fast

Installing the 8 GB of ram took about less than 30 minutes.

Fantastic from start to finish everything was put back exactly to wait when brought in computer runs great

I was purchasing a laptop for school work and gaming. The customer service was excellent and Geek Squad was able to upgrade my memory card in the laptop quickly and perfectly! I haven't had any problems since buying it!

took my laptop and new SSD drive in to Geek Squad(Through an Appointment I had set up). I was met by courteous people who listened to me and who followed my instructions. they said it take up to one hour. I went shopping while in Best Buy and I was notified about twenty five minutes later that they were done. so I paid for my purchases and walked over to the Geek Squad counter and picked up my laptop. Nothing could be easier.

After buying a 17” Dell XPS I asked the Geek Squad to add some memory for me. Unfortunately they stripped one of the screws on the back panel on the first try. The store, however, had another of the same computer and they just swapped it out and had no problems on the second try. The service manager was very open with me and I was in and out in about an hour.