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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 1920 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers are positive about the ease of use, coverage, and improved signal strength of the Mesh Wi-Fi 5 System. Many appreciate the simple setup and the extended range, resulting in a significant reduction in connectivity issues. However, customers are negative about the system's price point and occasional overheating. Some users also reported experiencing buffering in certain areas despite the overall improvement in coverage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 1,920 reviews
  • Pros mentioned:
    Coverage, Ease of use, Speed

    Rated 4 out of 5 stars

    Great mesh system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up, great security suite with eero plus. Speed could be a bit faster from satellite units, but still very respectable. No loss of connection issues. This replaced my AirPort Extreme and has improved my overall coverage dramatically. I am able to run my outdoor Nest cam and doorbell with no problem and speeds have been increased on the far end of our 1500 sq. Ft. Ranch. The Orbi system with the 2 plugin satellites was faster but not as reliable so I returned it for this and I’m glad I did.

    I would recommend this to a friend
  • Pros mentioned:
    Coverage, Setup

    Rated 5 out of 5 stars

    Great System - Good Optional Security Package

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this set to replace the 2-piece EERO I bought 2 years ago. The original system stopped being dependable. Normally that short a life would make me try a different brand, but I liked the performance so well I am taking a chance. Coverage is very good; setup is quite easy; the satellite devices are small an unobtrusive. EERO offers an upgrade service that adds some very nice features. First, it has some nice intrusion-blocking options, which give us added piece of mind. But the upgrade also bundles in 3 software accessories for the $100/year fee. You get a fine VPN program (Encrypt.me), a password manager (1password), and full-time malware protection (Malwarebytes premium). There are multiple licenses for each, so you can cover several computers/devices. It also offers ad blocking, which I have not tried yet (it says it is "beta"). In short, it's a nice package without the upgrade, and the upgrade more than pays for itself if you can use the accessory packages.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Super!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was super easy to set up one by one. The app is pretty simple to use and understand. I didn't know it but the satellites even have a mini light build into them you can put on a schedule and use at night. If your looking to cover a large home or thick walls this setup will work great!

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Speed

    Rated 5 out of 5 stars

    The Best way to upgrade your wifi network

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its the best wifi router I have ever owned. I have 3500sf home . I‘m getting around 170-200 mbs Speedtest at any corner of my home. Installing it as easy as it can get. Best AC router. It stopped all my wifi issues. I run around 10-12 divices at a time and there is absolutely no network issues. App is great too.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this product to replace the Wi-Fi I had and I immediately saw a significant uptake in speed and reliability

    I would recommend this to a friend
  • Pros mentioned:
    Coverage, Setup

    Rated 5 out of 5 stars

    Finally have decent WiFi coverage!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup was easy. iPhone app is very good. WiFi covers the entire house now. I used to have an Airport Extreme, and while it was fine, I did experience WiFi dropouts periodically. With the Eero mesh router, I have not experienced any dropouts or speed issues. All rooms are blanketed with strong WiFi.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Good Product-Excellent tech support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this EERO to replace my 3 month old Linksys. Also upgraded my modem at the same time. Have gaming-surfing-movies / video / music and video chatting at the same time. So far, no buffering or any issues. Note: You must have internet access to set up an eero account to set-up your eero router. If not, take you tablet to a wifi restaurant, down load the eero app. Set up an account. then set up the router. IF you should need customer service to help with this, you actually speak to ENGLISH SPEAKING TEXANS who actually treat you like they value you as a customer. Very courteous, helpful and was extremely easy to set. Have purchased eero with 2 beacons. Router at end of house. 1st beacon at mid point of house. 2nd beacon on opposite side of 2,000 sq foot house. 100% signal with no dead spots. Have not had any issues in the two months of service. Did not think built in night lights would be a big deal, but turns out, I really like that feature. lights are programmable as well. This is a good product with EXCELLENT tech support.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Seamless & Easy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was SO easy to set up! Simply followed the directions and et voilè full network up and running. Took me less than 30 minutes and this is was the first home network I've ever set up. It's been running for about a month... guest network also set up and everything has been rock solid stable. Very happy with this product, and would definitely recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    Best mesh wifi system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There's a lot of competition for mesh wifi but Eero was the first consumer mesh and by far the best. I have 6 Eero nodes in my house because my old wireless routers couldn't cover the entire 3500 sq ft. They've worked so well i put them in my parents 6000 sq ft house and i no longer receive calls telling me they're having wifi problems. Best thing i ever did!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Works Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this purchase that I used to replace Netgear Nighthawk. Easy set up, much faster speed.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Easy setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The easiest setup ever for a router. Simply plug and play!! Works great and has very good speeds

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Everything and more

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend. Amplified WiFi across the house significantly. Great product... easy set up

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    Absolutely PHENOMENAL WiFi System !!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Call me a skeptic, I subscribe to the phrase “don’t tell me - show me” and ‘eero’ showed me. This ‘eero’ Mesh WiFi system surpassed my wildest expectations. With COVID still an issue being addressed here in New York I had the distinct joy and pleasure of having three children with Wall Street careers working from home offices that we had set up in my home in Westchester. There were four Smart TV’s, five iPhones, two iPads, 3 laptops, and one desktop computer all connected to the ‘eero’ Mesh WiFi System pictured above. I am so very pleased to say that the ‘eero’ system handled all these simultaneously connected devices FLAWLESSLY. I couldn’t be happier, this system is everything that you’ll ever want or need, it is worth every penny of the investment.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Speed

    Rated 5 out of 5 stars

    Easy to set up, works great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We moved into a 1750 Sq FT single story home, and our single Airport Extreme was struggling to provide coverage to the ends of our home, only pushing out under 10mbps to parts of our home. This EERO set up was VERY easy to set up and get up and running in under 30 minutes, using the same wifi id and password so that all of our connected equipment did not require to be reconfigured. The beacons are great and do not get in the way, and the room that had the weakest signal is able to get @75% of the speed measured at the gateway. Highly recommend for anyone looking for an easy to set up mesh system for their homes.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Range

    Rated 5 out of 5 stars

    Easy to install, great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, installed quickly, great coverage throughout my home, for all our devices.

    I would recommend this to a friend
  • Pros mentioned:
    Coverage, Setup, Speed

    Rated 5 out of 5 stars

    Awesome Wifi

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As advertised extremely easy set up. The coverage is awesome in and outside the house. The speed is fantastic over 100 Mbps for both download and upload. The night light feature on the beacons is a useful bonus.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent for mesh network

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product fixed my wifi range, eliminating all blind spots, and it's easy to install

    I would recommend this to a friend
  • Pros mentioned:
    Coverage, Ease of use

    Rated 5 out of 5 stars

    Works Perfectly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Read the reviews on several Mesh WiFi systems and so glad I purchased this one. It was so easy to set up ...maybe 5 mins... the app is so easy to use that you don’t need a tech person to help. Up and running and I now get WiFi in areas that were complete dead zone before. Tried the “extenders” and they drop off an on. This product may seem expensive but what is the cost of paying for WiFi and having devices you can’t get connected when you need it. My cable company even recommended this over their products. End the frustration and invest in this product. You will be happy you did. I tell all my friends that have the same issues.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Reliable system with almost zero problems

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dead zones be gone! This system is very easy to set up and is easily expanded as needed. The signal is so strong and all of the Netflix buffering problems I had with a single-point router are gone

    I would recommend this to a friend
  • Pros mentioned:
    Coverage, Ease of use

    Rated 5 out of 5 stars

    Great internet speed thruout 3000 sq. ft. house

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely easy to install, great coverage even outside on the lawn, app is very useful for monitoring who is now and has been logged onto the network recently. This is a very attractive, small footprint with large coverage areas.

    I would recommend this to a friend
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