Customer Ratings & Reviews

Bought the eero on the recommendation of a Geek Squad installer. They said it was fast enough to handle 4K & HDR streaming, also said it was very easy to setup and install. It was all that and more; very easy to setup and amazingly fast. We also get much more coverage throughout our home, inside and out.

PROBLEM: DSL router from CentLink (with purchased 40 Mbps download speed) is totally inadequate for a part home. I have 15-20 devices online (depends on how any kids are home), and DSL was unable to get through the traffic jam. No streaming video, devices getting bumped, just a TOTAL hassle. Speedtests showed my phone getting an average of 22Mbps (sometimes throughput was as low as 9.1 Mbps!) and I was getting pretty tired of it. SOLUTION: Eero to the rescue! Bought the system with high hopes, and it TOTALLY SOLVED the problem. I have 16 devices going as I write this, and all is running perfectly smoothly, no bumps, no dropped devices, no spinning wheels when I want to watch video. The average speeds are 40+ Mbps. This is what Al Gore thought the internet experience should be when he invented it! PROPS to Eero for making this SUPER EASY. Took less than 15 min to connect and get my computers connected. Of course, alarms and doorbells and smart plugs and speakers took a bit of time to add into the system, but it is super easy to do - just takes some time. Also, since I easily can monitor the devices online, I can see if my teen son somehow cracked into my system - and I can immediately block him or anyone's devices with a simple click. PROPS also to the GREAT Best Buy associates who helped me get past the high price of the Eero. Gulp, how much $$$? Yes, there are cheaper systems. No, there aren't many that cost more than Eero. However, my peace of mind, my time, the controls I now have - and the sanity of my family - have been worth the extra costs! TOTALLY recommend.

Extremely easy to set up and use. Increased my WIFI speed and comfortably covers my entire home (just over 2000 sq. ft.) I got it on sale making it extremely competitive with all other popular WIFI mesh networks - the biggest negative from most review sites was it's price compared to others. The app is easy to use and provides additional functionality, including the ability to monitor devices, turn on and off devices and share with a guest/visitor. They do offer a paid monthly service for additional security and protect, but I have not added that service at this time.

I had animations turned off in the Android Developer settings of my phone which caused the setup app to hang. I wasted 2 hours trying to figure out the problem and assumed it was with my cable modem. Found a reddit thread about this issue, and once I turned animations back on, the setup was able to complete no problem. Pros: Easy setup, good coverage, good speed, great configuration options Cons: Smartphone App required, no browser-accessible configuration available like previous routers

Let me set the stage. I have a 10-year old basic Cisco router, COX ISP with 150 mbps plan and a 1 and a half story house (to me its 3 stories.) Only 6 wireless devices on at a time. I recently purchased an OLED TV and wanted to stream Netflix at its highest resolution. Couldn’t be done with my router so I started to research routers and mesh systems. I also talked to Best Buy employees. And I spent time on each manufacturer’s website looking at product information but more importantly looking at their support pages. I eventually picked the EERO pro with 2 beacons. Could not be happier with my purchase. Great website support. It was easy to find answers to all of my questions. The app was also easy to use and had me up and running within 15 minutes. I placed the pro in a basement corner where my ISP cable came into the house. A beacon was placed about 40 feet from there, also in the basement to support the OLED TV. And finally, the last beacon was placed in the middle of the main floor. I now have max or near max internet speeds throughout our house. I’m now getting the speed I have been paying for. Prior to this my speeds ranged from high teens to mid-thirties depending on where I was in the house. I will say the units run rather warm in my opinion and could use some form of visible venting. Also the apps floor plan failed to work but I didn't need it for help on where to place the units. Highly recommend!

Yup, its crazy fast. On average I have about 15 devices connected and nothing falters. I even have one of the beacons in a cottage that is separated by a storage shed and like 10+ extra feet and I still have excellent coverage. Setup was a breeeeeeze! If you're comfortable playing games on your phone, being online and browsing websites, or just basic computer work you can get through it without a hiccup. Logs... Eero Plus... So, you can pay an extra $10 a month and get their plus version. This enables some added security features. Which work well except for when you need to access the data to get records on who's device was connected and pulling particular data off the net. There's no backend. There's no web interface. There's no extra depth for the experienced network user to help with security. Thats really my only gripe. Overall, if you can afford it, do it. I'd buy it again and again.

I previously used an apple network. My speed would drop from 100+ downloads at the router to 20-30 when on the range extender. With eero I now get 100+ everywhere in my house. System was extremely simple to set up and software is very user friendly.

The eero system has been an absolutely incredible addition to our previously awful internet setup. We pay for Fiber internet, but as we all know you aren’t going to get even close to 1000mb/s speeds with the equipment provided by your ISP. I have had my eye on a mesh system for quite a while. It was only a matter of convincing my wife. Luckily we got a Best Buy gift card from an appliance purchase, so I was able to use that as an excuse to finally pull the trigger. Setting up the eero was almost too simple. I kept researching to see if I was missing some steps in the process, but the setup is literally just plugging things in and doing a couple things on an app. Boom. Instantly my wireless speeds were through the roof, and our 2,000 sq. ft. home was completely covered. No more WIFI dead spots, no more buffering, no more “CAN YOU STOP STREAMING THE BACHELORETTE SO I CAN PLAY ONE GAME OF CALL OF DUTY WITHOUT LAGGING?!”, no more worries at all. This is just an amazing product. Mesh is truly the way to go with Fiber internet. You are wasting your money if you’re paying for Fiber, need to use multiple WiFi devices, and are not using a mesh system. It is a bit pricy, but it is worth every penny. eero made a winner with this one. I would absolutely recommend this system to anyone.

Through the years I have relied on Apple products for my wireless networking throughout our 3-story townhome. I am forced to update as we have moved but I wanted a simple, clean user interface and required a strong signal in our larger home. My better half constantly reminded me how our previous network was not adequate. Unpacking - simple and clean. Download and install the app. on your smart phone before you start doing anything as it walks you through the install (and does an incredibly simple and great job of it). Install and setup of the main hub took me all of about 5 minutes! As I was replacing an existing wireless setup once I had the system up and running all my devices connected automatically after entering the password. Setting up the Beacons took about 10 minutes, with most the time taken in selecting location so I would have a good mesh of the signal. Again, the App. walks you through every step, and lets you know if you have selected a good spot or if you might want to move a beacon to a different location for a better mesh. The App. is a thing of beauty, with all the information you need right at your fingertips. The stuff you usually want to customize (like the names of the Beacons) are customizable. Once I had all the Beacons set up I went through the house trying to find a weak spot or dead spot. Couldn't find one - not one! Also, a note about Apple products. I have read the other reviews that say the eero doesn’t work well with Apple products. I don’t know why they are having problems. My system has been up and running for about a month now with zero problems. And it stays connect rock solid to all manner of devices (about 16 I believe) including iPads, iPhones, an iMac, a MacBook Pro, a Smart Thermostat, a couple Apple TV’s, a Ring Smart Doorbell and three Ring cameras. Oh, and two of them do double duty as night lights. And the system has updated itself twice that I know of (I would only know as it would tell me after the fact).

No more buffering wifi! Even though my house is not that big amd I had a good router (AC1900), I still had problems with buffering in certain rooms. My new Eero has taken care of the problem! I now have wifi in every room without buffering.

Simple to Install and Setup & Maintain. With 1 Eero and 1 Beacon I am covering a 2 floor 5000 sf Warehouse/office space with at times 20 Users

Bought this to replace a 6-year-old Linksys that wasn't cutting it anymore with heavy working from home. Easy setup, though it takes a little time over your phone's cell network. Placed the main eero where the Lynksys used to be and added the one beacon in the far bedroom that had a weak signal. Now I have excellent wifi signal all over the house except for one dark corner of the basement. It doesn't hold full internet speeds (up to 50% lower) at the farthest distances from the units, but is still fairly strong; because of this and the fairly hefty price it only has an average value. Chose this over the Google Nest. Generally happy with my selection. App is pretty user friendly.

I settled on the Eero after a lot of research. It was easy to setup, less than 10 minutes, and everyone worked on the app. My WiFi coverage has significantly improved and I am happy with my purchase.

The eero system out-Apples Apple. As close to plug and play as it gets, setup takes minutes and the eero system spreads high speed internet around the house like warm butter. Highly recommended,

This is an absolutely great product. We have some dead spots in our 2200 sq ft house and my kids would always come to me saying the internet is gone. We have many devices that fight for bandwidth so we got a high tier internet service but it doesn’t help much that we have dead spots in the house. I’ve been contemplating about getting eero for a while now and I thought now is as good a time as any. Delivery was super fast as promised. The box it came in was beat up and I thought there was no way the product would still be intact but nope it still looked good. The actual eero box was sturdy, kinda like the iPhone boxes. This set has a main eero that plugs into the modem and two beacons that plug in to wall electric outlets. Setup was super easy after downloading the app. The app guides you step by step on how to do the setup. Not one moment did I feel lost in the process. Once setup was done, the connection and speed was awesome all throughout my house. The app shows you the internet speed you have, what devices are connected, how active these devices are and the signal strength each one was getting. You can create profiles and put together certain devices under a profile that you can control such as holding internet for a period of time like homework or dinner time. It’s great for grounding, lol. You can also grant internet access to guests and instead of giving them passwords, they can just scan a QR code from your app and they’re connected. You can drop a device that was once connected to your network from the app. It gives you a quick look at the network status really easy - all through the app. Yes it’s worth the money for me.

Installed about a month ago. Works very well. Wi-fi signal throughout house for the first time. Would recommend. Did have some problems with our DSL provider's modem, but was resolved.

BB GUY WALKED ME THRU PURCHASE. HE KNEW I WANTED OPTION FOR VOIP PHONE. I WOULD HAVE LEFT IF HE HAD NOT BEEN THERE. PRODUCT WAS EASY TO INSTALL. THERE IS A GREAT NIGHT LIGHT ON THE TWO CORDLESS UNITS THAT I LOVE. CAN BE ADJUSTED. HIGHLY RECOMMEND THIS PRODUCT. OUR HOUSE IS 2550 SQ FT. I BOUGHT TWO CORDLESS AND MAIN UNIT. ITS WHITE SO LOOKS GREAT IN THE WALL. SLEEK DESIGN. WOULD NOT HESITATE TO RECOMMEND TO A FRIEND. BB HAS PRICE MATCH SO NO CONCERNS FOR FINDING IT CHEAPER AFTER I BOUGHT IT. PRICE MATCH IS DONE WITH DIGNITITY, THEY DONT QUESTION YOU. EVERYONE IN THE STORE IS EMPOWERED TO ADJUST PRICE. BRING PROOF. THATS IT.

I decided to try the new mesh system and it works out to be better than my old system even using my netgear flagship router .

I have improved my home connectivity by 5 folds. I have a large home, and this eero Wi-Fi systems provides an easy way to install a far-reaching wireless network without using range extenders, access points, or additional wiringasy to install, It is stylish and upports Multi-User Multiple Input, Multiple Output streaming. Solid throughput performance in testing. The app is user-friendly and allows you to diagnose speed issues in less than a minute. Cons To get malware protection and some parental control features require subscription. No dedicated band control or Quality of Service (QoS) settings. Lacks USB-to-peripheral connectivity. The bottom line is that it is expensive.

Very easy set up. Have Cox internet and was easy to bridge. Speed is actually 30 mbps faster now. Customer service was a great help to me. I have no dead spots in my house. Using a switch for a few things and it works like a charm. Streaming youtube TV, Netflix, disney+ etc. with no buffering. Signed up for eero plus protection $100 per year.