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Customer Ratings & Reviews

Your price for this item is $299.00

Customer reviews

Rating 4.8 out of 5 stars with 1921 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers are positive about the ease of use, coverage, and improved signal strength of the Mesh Wi-Fi 5 System. Many appreciate the simple setup and the extended range, resulting in a significant reduction in connectivity issues. However, customers are negative about the system's price point and occasional overheating. Some users also reported experiencing buffering in certain areas despite the overall improvement in coverage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 1,921 reviews
  • Rated 5 out of 5 stars

    Improved WiFi

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Improved WiFi’s throughout my 2 story 2900sq ft home with one eero pro and two beacons. Much better than the router provided by your ISP. Easy to setup with exception of having to reconnect every device due to changing network name. Love the ability to see all the network details in an app without having to log into an ip address the traditional way.

    I would recommend this to a friend
  • Pros mentioned:
    Signal strength

    Rated 5 out of 5 stars

    Easy to setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup and great mobile app to control settings and users. We have 3 floors and had poor reception, but no longer. Totally solved wifi dead spots.

    I would recommend this to a friend
  • Pros mentioned:
    Signal strength, Speed

    Rated 5 out of 5 stars

    Easy Mesh system to set up!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently changed internet providers (thanks to Best Buy for their great guidance!!) and needed to boost the signal in my brick home with basement from the garage where the modem was installed. This mesh system has given us great connection throughout the home with amazing speed and reliability. Totally satisfied!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Signal strength, Speed

    Rated 5 out of 5 stars

    WIFI Game on point

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I work from home so I can’t afford crappy wifi. I previously owned an Asus AC3100. It was fine in half of our apartment where my office was. We had serious dead zones in the kitchen though. I was not about to buy an extender for us to screw around in the kitchen. I put up with it until I decided to take the back bedroom by the kitchen as my home office. Now, I use to sell this stuff, so I know what typically doesn’t work. For example, generic signal boosters or repeaters. They piggy back off you’re already weak wifi network and extend a weak signal further. Sure you have more bars, but you now have to manually switch from your router to the accesspointa as you move throughout your home. It’s a bandaid on a broken bone. I decided to get this Eero kit instead. Setup the main unit in the original office towards the front of our apartment. Placed an Eero beacon in the dining room, and one more down the hall and into the kitchen. I now have incredible signal, and no dead zones. I get consistent speeds as well. If and when I move, I know this system is malleable and I can easily expand it if need be. I like this one a lot, but I’m a fan of any type of mesh network system. Definitely worth it over traditional routers.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Overall performance

    Rated 5 out of 5 stars

    Great wifi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup. Works great. Covers my entire house. Great support online and by phone. New features keep coming out. Definitely worth the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this has worked well. My Comcast provided router was horrible, this is much better. The app allows you to see what's going on easily.

    I would recommend this to a friend
  • Pros mentioned:
    Signal strength

    Rated 5 out of 5 stars

    Improved my wifi reception tremendously

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was using the ISP free router but it kept dropping the signal, even after a technician did a home visit, tuned up the signal and upgraded the router. I supplemented my old system with 2 wifi extenders and they kept losing their signal. Needed a more reliable solution for all the smart home gadgets, multiple security cameras, etc. Though pricey, especially since I was not paying for a router to begin with, after research and speaking to the Geek Squad, I purchased the Eero Pro with 2 Beacons. That day I set the Pro up in my den, a Beacon in an upstairs hallway, and a Beacon in a detached garage loft. A marked improvement. The reception was superior but I still had a few weak spots in my older 1,500sf+ home & detached garage. So I purchased 2 additional Beacons, adding 1 to my kitchen and another to my garage. Now I have extremely strong signals throughout my smarthome and no noticable signal droppings. Directly & indirectly there are about 150 smart items associated to my smarthome.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Aesthetics and Performance

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Eero delivers speed throughout the condo. Set-up was easy. It continues to provide great performance. I don't recall ever an issue that was an Eero issue, it always was the cable modem. Aesthetically it looks great and has built-in night lights for our hall. The whole system is controlled through your smart phone.

    I would recommend this to a friend
  • Pros mentioned:
    Coverage

    Rated 5 out of 5 stars

    Super easy setup.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup is a breeze. Great coverage with no dead spots. Even reaches well into the backyard. Good replacement for Apple airport products.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Finally!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been through multiple high end routers, and I have to tell you nothing compares in Speed and Range to the EERO system. If you have a home like mine than you'll understand. I have 3 internet hungry kids myself and my wife in a 2 story 2500 sq ft home.I have at any given time at least 18 devices connected wirelessly. I used to get less than desirable range and spotty speed on my wireless connected devices throughout our home. After I setup the 1 EERO plus 2 beacons in my home i haven't had not 1 dropped wireless connection, intermittent speeds and the best part I haven't unplugged my router (EERO) at all since I set it up. I was constantly resetting my past routers every week or 2. I cant tell you how happy I am with this system. I have the main EERO upstairs plugged into my modem and 2 beacons downstairs. If your looking for excellent and I mean excellent range and consistent speeds honestly look no further.

    I would recommend this to a friend
  • Pros mentioned:
    Coverage, Speed

    Rated 5 out of 5 stars

    Pricey but Super effective

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed the eero system about a month ago in our 2500sqft house. Wanted to ensure we had solid coverage in the front and back yards for WiFi cameras, and bulletproof coverage in the house. Since putting in eero I haven’t had to think about wifi coverage again, which is about the best you could ask for from a router. In addition to the lightning fast speeds and bulletproof coverage area, the eero app allows you to group everything connected to the system and manage each device and/or group individually. Super useful when the kiddo has chores to do, pause his profile and let him earn back his screen time. Eero also offers a subscription service that includes some added security features and ad blocking, which works better than any similar product I’ve used in the past. No more wondering why you’re seeing ads for something you talked about to your dog 2 days ago! Overall I couldn’t be happier with the purchase. Buy once cry once, the eero system is worth the price of admission for me and my family.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Far and away, the best router system I've owned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased an original Eero system when they first came out, but ended up returning it because the download speed (using speedtest) was very slow when connected to one of the access points (i.e. not the main router). I then tried using a TP-Link system to run a wired connection from my Cox router to an Apple Airport in an upstairs room. That sort of worked, but not very well. I then tried the Synology Mesh router MR2200ac. It was better than the original Eero and my TP-Link to Airport system, until it started dropping devices. That's when I purchased the second gen Eero from Best Buy. I literally had it set up in 12 minutes. Took a little longer to get all of my devices to default to the new network, but it was worth it. I consistently get download speeds of 170 to 180Mbps down on the main router. On the satellite mesh extenders, I get 80 to 90 Mpbs down. This is much faster than I got from any other combination I tried previously. It's been solid and reliable (knock on wood) without any drop outs. The Eero app makes it easy to see who is on your network. There's also a great feature that lets you show your guests a QR code that they can scan with their phone's camera to get them on your guest network without having to enter a password. You can also easily disable the network connection for any device (i.e. a PS4, Xbox, etc) if you need to get your kids off the network and to the dinner table. I'm incredibly happy with this purchase and would recommend it without reservations.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Port quantity

    Rated 5 out of 5 stars

    Great Wifi Router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router works very well and was easy to set up. The only thing I wish it had were a couple more RJ45 ports it only has 1.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Awesome product. Increased speeds for entire home.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did a lot of research on the best mesh network and ultimately went with the Eero due to their beacons being able to plug into the wall which allowed me to put them in the ideal spots around the home. Couldn’t be more pleased as setup was easy, customer service is excellent, and increased my speeds in my bedroom from 5mbs to 100+ while improving speeds all through out the house. Since I purchased, 2 more of my friends have purchased and have had nothing but positive things to say as well.

    I would recommend this to a friend
  • Pros mentioned:
    Coverage, Speed

    Rated 4 out of 5 stars

    Great mesh system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up, great security suite with eero plus. Speed could be a bit faster from satellite units, but still very respectable. No loss of connection issues. This replaced my AirPort Extreme and has improved my overall coverage dramatically. I am able to run my outdoor Nest cam and doorbell with no problem and speeds have been increased on the far end of our 1500 sq. Ft. Ranch. The Orbi system with the 2 plugin satellites was faster but not as reliable so I returned it for this and I’m glad I did.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Speed

    Rated 5 out of 5 stars

    Solved my HomeKit issues.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I live in a 3 story home with many concrete block walls and concrete floors. I have the main router on the second floor at one end of the house and a booster at the other end of the second floor, then a booster on the first floor. This covers my backyard, entire home, and garage with good Wi-Fi signal. This solved the connection issues I was having with HomeKit for automation. I came from an Apple AirPort Extreme. (Fantastic router. But limited range when dealing with this much concrete.) Speed is acceptable. You must accept the fact that you will lose speed when you are using on of the boosters instead of the main unit. If you have the ability to run Ethernet to the boosters I would get the eero that has that ability and you will greatly decrease the loss of speed. (It’s only20-30% for me).

    I would recommend this to a friend
  • Pros mentioned:
    Signal strength

    Rated 5 out of 5 stars

    Super!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was super easy to set up one by one. The app is pretty simple to use and understand. I didn't know it but the satellites even have a mini light build into them you can put on a schedule and use at night. If your looking to cover a large home or thick walls this setup will work great!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    The Best way to upgrade your wifi network

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its the best wifi router I have ever owned. I have 3500sf home . I‘m getting around 170-200 mbs Speedtest at any corner of my home. Installing it as easy as it can get. Best AC router. It stopped all my wifi issues. I run around 10-12 divices at a time and there is absolutely no network issues. App is great too.

    I would recommend this to a friend
  • Pros mentioned:
    Coverage, Overall performance

    Rated 5 out of 5 stars

    eero

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product rocks. Our internet is now great all over our home. What took us so long to pick this up? It works.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Signal strength

    Rated 5 out of 5 stars

    Finally have decent WiFi coverage!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup was easy. iPhone app is very good. WiFi covers the entire house now. I used to have an Airport Extreme, and while it was fine, I did experience WiFi dropouts periodically. With the Eero mesh router, I have not experienced any dropouts or speed issues. All rooms are blanketed with strong WiFi.

    I would recommend this to a friend
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