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Customer Ratings & Reviews

Your price for this item is $35.99
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The comparable value price is $179.99

Customer reviews

Rating 4.6 out of 5 stars with 1095 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers admire the Portal's ease of use, excellent camera quality, and intuitive touch screen. Many appreciate the device's straightforward setup and the inclusion of Alexa functionality. However, some users wish for a longer battery life and a wider selection of apps. A few also noted that the device's design and the need to remain plugged in are limitations.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 1,095 reviews
  • Pros mentioned:
    Touch screen
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item, you don’t have to be to close to the screen to be able to see and hear when making video calls, sound is great, the only bad thing is the tablet doesn’t have a battery and has to be plugged in order to use it.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Portal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was really easy to set up and get started. The picture quality is great and the sound is like having the other person in the room with you. I bought one for my parents who are in their 80's and they love everything about it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    For what'sapp caller, go get it

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice display, gret bass, and whatsapp calling function makes it really worth

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super easy to communicate

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for my wife and daughter for Christmas so that they can talk to each other while my daughter is at school

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Touch screen

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how it follows you around in a video chat. People on the other side like it too. Easy to use, its convenient. Alexa built in. I like the picture display.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best investment

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best investment ever, I’ve always been in my nieces lives. But since I’ve been working long distance the portal frame has been there. Allowing my to communicate and stay in touch with my favorite nieces.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoying this product so much, great camera and crisp sound, very helpful with the alexa on it. Overall an excellent choice and would recommend this to everyone.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Perfect gift, especially during covid

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gift for parents over 70 years old! They were able to hook it up and use it easily! Now we can do video chats whenever, and the sound and picture quality is perfect! So pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Touch screen

    Rated 4 out of 5 stars

    Good for the proce

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This would get five stars if It was rechargeable and didn’t Have to be plugged in all the time. I really bought this for group zoom calls. It can sense if you have a group in the room and adjusts camera frame automatically. Makes pandemic zooms easier for sure.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Touch screen

    Rated 5 out of 5 stars

    Keep I touch.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great way to communicate with seniors during Covid times. Easy to set and easy to use for seniors. Voice command for even more ease to answer. Big enough for less eye strain but small enough to take up less space.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Facebook Portal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this as a Christmas gift to keep in touch with family and friends and are very happy with the purchase. It is very easy to set up and is user friendly. The picture is very clear. Highly recommend!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Barb

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as intended however will not bring up ring camera's like the Echo. But does the job and the TV portal quit working and will not connect to new Wi-Fi 6 Router which made it useless. This portal worked with new router. I got cheaper at Black Friday, way too expensive now.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Love it for elderly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my elderly parents to stay in touch with all the family. Love how easy it is to use for a 79 and 85 year old parents. Only thing that would be nice, if it had an option for batteries or a cord.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Facebook Messenger and Alexa

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t been able to utilize the messenger calls on this yet but definitely using the Alexa part of it! Returned my Echo Show 5 for this since this was only a bit more (on sale) than the Echo and has a bigger screen.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Portal is a long distance lifesaver

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Portal makes it easy to stay in touch with friends and family. I love the tracking camera and ease of being able to move around without holding onto my phone!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Touch screen

    Rated 5 out of 5 stars

    Facebook Portal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this so I could talk to and see my son who lives in MN. It was very easy to set up and works like it said it would. I also learned I could use Spotify thru it, which is an added bonus.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Keep me alive amazingly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a big fan of this product. In fact, in a pandemic, it is a blessing to connect with family and friends with this brand. I purchased portal 0ne mini, 2 tv portal, and 4 medium size portal. I wish I could buy the beautiful big one portal but it is out of range from my pocket nowadays. one thing only bothered is we needed all the time plugin somewhere. It should have a battery once charged and tack anywhere. Most Need to improve the quality of voice. Shabi

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Setup

    Rated 5 out of 5 stars

    We love our Portal

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is way better than I expected it to be! Quick and easy to set up, very easy to use, great for keeping us in touch with our relatives all over the states!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Very good product!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up, high quality video, wide field of view!. Good sound quality. Recording can be continous or you can set the time limit of your choice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Grandmom getting in to the tech world

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for my 85-year-old mom, and she loves being able to contact her grandchild and seeing their face is the best thing for her.

    I would recommend this to a friend