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Customer Ratings & Reviews

Your price for this item is $297.00
The comparable value price is $299.00

Customer reviews

Rating 4.8 out of 5 stars with 1492 reviews

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    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

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    Rating 4.7 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 70 Showing 1,381-1,400 of 1,492 reviews
  • Rated 3 out of 5 stars

    Quest 3s is Great Fun but has Several Failings.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think the tech is phenomenal. Great fun! But I do nor appreciate the lack of quality when it comes to the straps for the controllers or the head gear. The straps are flimsy and uncomfortable. The head gear is a pain to adjust and it requires almost constant adjustment to keep it in a comfortable position. I don't like to spend this much money and then find I need to spend more to get quality accessories which should have been included in the first place. That also includes lens protection. Why is this not included?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good purchase. The lenses are good enough for the price difference in the 3 vs 3s. Happy overall

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Thank you for the great 5 star review!
      It's fantastic that you are having such a great time with your new Quest 3s. We agree that it makes for a perfect introduction to the VR universe, and without limiting access to the adventures, and experiences offered by it's bigger brother - the Quest 3.
      Thank you.
      oculus

  • Rated 5 out of 5 stars

    Quest 3

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these! I am hooked on Beat Saber! My kiddo wishes he had it.

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Thanks for sharing and giving us five stars, Stefanie! Best of luck chasing those high scores! oculus

  • Rated 3 out of 5 stars

    Best gift for kids and grandad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Omg! My husband and grandkids love this. We bright for son who didn't want it. But yet he took mine away fun me. Its hillside to watch them play this game

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi there!

      It is fantastic to hear the whole family is getting involved to explore the Metaverse with us!

      We hope to see you all soon in the fantastic immersive worlds of VR! oculus

  • Rated 3 out of 5 stars

    Could be better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works good fun games but the newer quest 3s should atleast get a bit of an upgrade in the resolution it’s practically the same as the quest 2, the controllers are much better without the ring and overall the product is fun

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    “Happy go lucky”

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He is so happy I bought him these items for his birthday.

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hey there BarbaraV, thank you for your review!

      It's always great to hear that the Meta Quest is able to bring happiness to people around the world, no matter the age.

      The Meta Quest 3S really is a great and affordable option for a gift - please wish them Happy Birthday from Meta! oculus

  • Rated 5 out of 5 stars

    Review for meta 3

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great!!! Its very accesible and the battery last a decent time.

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hey Elizabeth,

      Thank you so much for taking the time to share your experience with your new Meta Quest VR device.

      We're absolutely delighted to hear that you're enjoying your purchase.

      We do agree that the device is very accessible for old and new customers alike!

      Happy gaming! oculus

  • Rated 5 out of 5 stars

    Great product for young and family members

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kids love it , during summer vacation they learning skills, my girlfriend love to do fitness exercise.

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hey RajuG,

      Thanks for the lovely review! We're so glad you, your kids and your girlfriend are all having a great time in the Metaverse.

      Happy gaming! oculus

  • Rated 4 out of 5 stars

    Great for Price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its great for price I like everything about it I kind of wish I got the 3 for the clearer screen

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hey there Jimmer121318,

      Thanks for taking the time to leave a review. We really appreciate it.

      We're delighted to hear that you're enjoying your Quest 3S and all of the fantastic features that it has to offer.

      Hope to see you in the Metaverse soon! oculus

  • Rated 1 out of 5 stars

    Worst company ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible absolutely horrible!! Save yourself the time and stress and DO NOT ORDER FROM BEST BUY!! They will use Roadie to deliver and claim that the package was delivered and I was outside with my kids when it said delivered, funny thing is is nobody ever came up my driveway nor on my property. They uploaded a picture of random males feet with 2 boxes! The agent many agents and supervisors said my refund was initiated and would reflect back to my bank within 10days! Promises made by agents that it was already processed and sent back to my bank but then 16 days pass by and I received an email stating my refund was denied!! Wow so not only did they rob me of $300 they also have stole my child’s gift and Christmas and has waisted soooo much of my time of the back and forth with agents, CEOs, supervisors I’ve been lied to and treated poorly as a customer! Best Buy will not give me an explanation as to why I’m being denied a refund, even though I have an overwhelming amount of proof to back up everything I said and more! The are horrible people and company I’ve been done so wrong and I’m sickened. So I made a complaint to BBB and the Federal Trade fraud commission also have been speaking with an attorney! Because at this point the emotional distress they’ve caused and the 3 weeks of time they have waisted and the money they took with no explanation of anything. It’s honestly sickening that they do this to people. Next step showing my social media of 448,000 followers all the facts and proof of everything. I hope they have the day they deserve!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Easy online process

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered online, pick up was ready. My son loves this and service was great..

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hey there!

      Thank you for sharing your wonderful feedback.

      We hope you enjoy the journey in Metaverse along side your family. oculus

  • Rated 5 out of 5 stars

    Oculus 3

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and a great Deal it was a birthday day gift for my son

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hey there!

      Thank you for the wonderful review.

      We hope your son continues to enjoy the experience ahead. oculus

  • Rated 5 out of 5 stars

    Vr headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great visual effects. Gets kids up and moving around.

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hello Kristin, thank you for the kind review!

      It warms our hearts to know you and your kids are enjoying the new Meta Quest 3S. It certainly feels like you've had a real workout after playing for a little time!

      We truly hope you and your kids continue to enjoy our products for a long time to come! oculus

  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy is the number 1 spot everyone is nice and very helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    DO IT

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are awesome, the pass through has evolved so much and it’s amazing

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi there Thomas and thank you for your review!

      We hope that you have a lot of great times in the Virtual World, and we are glad to hear that you are enjoying the developments made in passthrough and mixed reality mode!

      We hope that you enjoy what we have planned next! oculus

  • Rated 5 out of 5 stars

    Worth it.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my son and he loves it. He plays hours on it if I let him.

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hey there, thanks for the 5 star review!

      Delighted to hear that your son is loving the Meta Quest 3S.

      Make sure to check out the Meta Store for family and child-friendly games, perfect for family game night! You can also find help and advice on managing their account. oculus

  • Rated 4 out of 5 stars

    Oculus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good cant complain. Was not damaged in delivery.

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi there Jose,

      Thanks for leaving us a review for your new Meta Quest 3S!

      We are glad to have you join us in the Metaverse, we are sure you will have a blast exploring the many worlds of VR!

      With new adventures around every corner, and countless things to discover you will be immersed for ages!

      Along with the Free Trial of Meta Horizon+, we are sure you will have a great time trying out some amazing titles!

      See you in the Metaverse soon! oculus

  • Rated 5 out of 5 stars

    Its fun

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a vr. Im playing kt rn ans having fun. Lol. Crazy

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      We're glad to hear you're having a great time! Thanks for the review! oculus

  • Rated 5 out of 5 stars

    Meta-quest

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product will recommend to anyone the features of online great

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi RichardO,

      Thanks for the great review! We're so glad you're enjoying the online features of your new Quest 3S.

      See you back in the Metaverse soon! oculus

  • Rated 5 out of 5 stars

    Nyxon's VR

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My grandson was super happy with his birthday gift.

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi there,

      Thanks for leaving us such a great review, and Happy Birthday to your grandson!

      We are happy to hear that your grandson loved his gift, there are many worlds to explore using VR and we appreciate you choosing us for that.

      Hopefully you will also get the chance to explore the Metaverse with him! oculus