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Customer Ratings & Reviews

Model:
899-00412-01
SKU:
12025064
Your price for this item is $879.99
The comparable value price is $999.99

Customer reviews

Rating 4 out of 5 stars with 491 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.5 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

74%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 491 reviews
  • Rated 1 out of 5 stars

    Scam VR

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The passthrough color mode is lie compared to what advertised; the speakers are really bad. Batteries less than 1 hour even though it says 2 hours. Don't buy not worth the price. I didn't even keep it for more than two weeks. I really had big hopes for it, but I am sad now.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Go with the Pro <3

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've never tried VR before just recently. I first bought the meta quest 2, and exchanged it the next day for the pro. The visual quality is just absolutely amazing. I'm so happy with my headset, and it creates an entirely new world to gaming! Among many other great apps aswell!! %100 Satisfied!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not as expected

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my son had asked if this was going to work with his set up and was said yes, but after we took it home, it didn't work with what he had. It was slow and a lot of lagging. I would recommend you speak to the manufacturer before you purchase to make sure that you have everything it needs to operate properly. Even then, I didn't see much of a difference between this one and the older model. We returned it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Better performance

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much a much better performance than the previous model.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not good enough for the price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a great headset just not worth the $1000 asking price of it. And that price is down from the original msrp of $1500. The headset is good but with the price and the new quest 3 having a majority of the same features its just not worth it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Product!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had my quest 2 for over a year and was having issues with the “floor” rising in my workout. Annoying to say the least. Upgraded to the pro and I LOVE it. Definitely more responsive and weight is distributed more evenly which makes it more comfortable overall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy it.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a very headset. It is meta. It is good. Buy it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fancy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fancy toy and pricy. Hope the value match the price.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Overprived

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bad pass through, battery life, display quality, and performance. Get a Quest 3 instead.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Quests

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The head set is to heavy and my forehead get sweating

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Getting thete

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much better picture vs meta 2. Passthrough is a joke.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Had Charging issues.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So, I set up my Quest Pro as per instructions, and set it back on its charger while it did its update. Once I connected it to my account and started downloading my games. I was completely in awe on how much better it looked then my Quest 2. It was running really hot I don't know if that was normal, if it was because of update or downloading my games. So, I set it on the charger, and it would not connect. I left it alone for an hour and tried charging again. After looking at videos on YouTube. I still had no luck. I started trouble shooting with the very first thing. I used my Samsung charging cable and it worked. I got a non-serviceable cable right out of the box. Very disappointed for the price I paid. Going to take it back because I don't know if there is a short in the dog or Quest Pro itself that ruined the cable.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Very meh

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My headset stunk awful and had a dead pixel on arrival. I triple-checked to make sure it was a new product and not a return. The screen was nice, but trying to setup eye tracking for vrchat was a nightmare. I do not recommend a $900 headset that has has a microphone that makes you sound like you're talking through a tin soup can. I really wanted to like this headset, but it's just missed the mark between features for the premium price tag.

    No, I would not recommend this to a friend
  • Best Buy Employee

    Rated 4 out of 5 stars

    Neat Device

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    Best Buy Employee
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device, cant wait to see apps adopt the tracking features

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent headset but a steep price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's an excellent VR headset. Price is a little steep but understandable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New features makes and well-designed headset

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The color pass through feature is something you have to witness in person to really appreciate it. The additional censors help cut down the size. The pancake lens is also a welcome feature for the quest pro.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A much improved Quest VR device.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much better device than the Quest 2. I especially like the higher resolution and the fitment is better with good weight distribution which isn’t fatiguing to wear for long periods. The apps could use some updating though.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Look rating the product it's a decent headset I wouldn't recommend it for much though because of price and the fact that I paid full price and they just discounted it 400 dollars just outside my return period is very upsetting to someone who has supported VR and Quest since the beginning

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    dont waste

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Meta Makes Great devices but this sucks. tracking is rand sole-ly only camera's and it makes it worse than any other tracking causing delays and errors. just get the quest 3 or save for the index 2

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great Quality - Missing Utility

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a beautiful device but I’m not finding myself using it much.

    No, I would not recommend this to a friend