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Rating 4.1 out of 5 stars with 14 reviews

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    Rating 3.8 out of 5 stars

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    Rating 3.6 out of 5 stars

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    Rating 3.5 out of 5 stars

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79%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-14 of 14 reviews
  • Pros mentioned:
    Game selection

    Rated 5 out of 5 stars

    100+ Games!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft - 24mo Xbox Game Pass Ultimate membership is great for my kids who can download games as they want to play them. No need to buy games then realize they don't like it after a week or two.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're glad that your family is enjoying its new Xbox One S and Xbox Game Pass Ultimate membership. We're glad that your children are enjoying its selection of 100+ great games, including brand new Xbox exclusives. Thank you for sharing your experience!

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Game selection

    Rated 5 out of 5 stars

    Best Gaming Deal!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best gaming deal at the moment! Access to many great games! Helps ease the spending on day one releases with EA all access now included!

    I would recommend this to a friend
  • Pros mentioned:
    Game selection

    Rated 5 out of 5 stars

    great addition

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great addition to the xbox. can play lots of additional games with ease.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal able to get system with no money down and the payment plan is cheap and easy

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're thrilled that Xbox All Access has turned out to be an easy and inexpensive way to upgrade to the next generation of Xbox. Thank you for sharing your experience; we hope you have a lot of fun with your new Xbox.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    added service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Came with the Xbox bundle, easy to do!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Game deal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds like a great deal. I understand the console is ready to go with this access.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox bundle

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a bundle for Xbox, came loaded, once signed in 1click to activate

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox one

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good. I'm satisfied with the product. Not a bad deal at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gamepass is excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value for all the games on the gamepass, plus you need Xbox live

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that I only have to pay 22 dollars a month for this.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Is not included

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not come with this as promised. I have called Best Buy numerous times to rectify, with proof from Microsoft that the console did not come with the membership.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible customer experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a terrible experience. Best buy still hasn't sent me info on the digital download that came with my bundle. I have spent HOURS trying to get hold of someone to help me and NO one is.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello there,

      We're sorry there's an issue in getting your digital code for Xbox Game Pass Ultimate. If you haven't been able to discuss the matter with a Best Buy representative, we recommend first checking your Junk/Spam folders to make sure that the email wasn't sent there by mistake. If that doesn't help, you may also try checking your Best Buy Digital Library for the code here: https://www.bestbuy.com/digitallibrary/listing

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 1 out of 5 stars

    Xbox All Access

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's an awesome deal especially with the upgrade option. But I couldn't get my game pass ultimate to activate.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're sorry that there's an issue in redeeming Xbox Game Pass Ultimate on your new console. If you do not see an option to redeem your Xbox Game Pass Ultimate through initial setup and/or through the Settings app, contact Citizens One at service.citizensone.com. They’ll need to verify your Xbox All Access account and determine next steps.

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Super Simple Buying Proccess!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 clicks and done. Such a simple financing process.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Tom,

      We're thrilled that signing up for Xbox All Access was simple and easy. Thank you for sharing your experience, and we hope you have a lot of fun with your new Xbox One S.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

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