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Your price for this item is $479.76

Customer reviews

Rating 4.8 out of 5 stars with 740 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

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95%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 740 reviews
  • Rated 3 out of 5 stars

    Grossly overpriced

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly I think it is a shameful way of manipulating people to purchase this item when it was the only way I could buy the Series X for actual retail price. It is also overpriced in my opinion for only 2 year membership to play video games.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    too expensive -depends on how you use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I struggle with the overall value of this membership compared to Gold. That will depends on how you use your membership. it's difficult to use with some games versus others.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    All access

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It make it easier to make a one time payment but it's still expensive for such a little selection of good games

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Thank you!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an extra that I could have done without! Cheaper routes exist!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It good but would pass if you don't have a data ca

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This would get a higher rating but ill explain. This has a good selection of games with the ea pass. BUT my data cap would be meet before the end of each month. By data cap I mean xfinity data cap.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    2 years of gaming on PC and Xbox

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Game Pass Ultimate. Can play games on Xbox (Series X and One) and my PC. Love the ability to set the Xbox as home console and multiplay with grandson on one Game Pass account (Xbox and PC).

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Better than giving this money to a scalper

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it just to get my series x quicker. Won’t use most of it but still better than paying this money to a scalper.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Absolute ripoff!!!!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BUYER BEWARE!!!! They "bundle" this in but there is no code and is tied to the serial number of the XBOX well I purchased the bundle and somewhere along the way it never got added to my xbox's serial number and no one can seem to fix it or find out what to do I have spent literal hours on the phone trying to resolve this with Microsoft and Bestbuy Microsoft says Bestbuy was meant to add the game pass on at time of purchase but no one at bestbuy has any idea about this apparently and the manger Dillard at my local store was more than useless and didn't even try to resolve the issue just said to call the 800 number and when I showed him my call log on my phone where I have called several times he laughed and just kind of shrugged his shoulders.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It's good, but pricey.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's ok, not great, pricey for the 24 months, also considering that is bundled with the console.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My wife loves it!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got Game Pass with the Xbox Series X for my wife and she is over the moon. She can play lots of classic games she loves as well as new ones.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Check out the games available before you buy.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a bit disappointing because most of the games available in the game pass or not games most people would be interested in. I am disappointed but I am getting some such as Forza and fight simulator that I would have purchased otherwise.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Expensive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Part of the package I got. Hundreds of games but my husband still wants to buy other games...

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Meh

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great idea, needs more variety and more frequent additions.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not receive. Called & was offered no solution.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    be ready to jump through hoops

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    poor service experience. this item was to be included with my xbox purchase. Such a headache as it didn't come preloaded as described in order description. Didn't come in an email as digital direct as the manager assured. zero assistance from best buy help or the citizens one financial company other than blaming each other for why the pass is not on my console. Neither willing to resolve my missing purchase that was to be included with the series x.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great games and features!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love all the games and features - really easy to update my existing subscription

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GAMEPASS

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GRANDSON LOVES IT, THATS ALL THAT MATTERS, HAPPY SON.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Was not included in my All Access purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this with my new XBOX Series X. While I'm sure the product and subscription are wonderful, I was not given nor sent the redemption code with my All Access purchase, so I spent an extra $384 on a $500 machine that I can't use for its original purpose. I have to now wait for BestBuy to do an investigation and then maybe send me my redemption code. I'm not very happy.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Take your money and give you nothing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would be great if they would send me a way to use this especially since I was charged for it and I'm paying for it!!! I have been on the phone for 2 hours today and nobody can seem to assist me and I was also on the online chat for an hour with a dead end!!!

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello,

      We're sorry that there's an issue in redeeming your code for Xbox Game Pass Ultimate. Your 24-month Xbox Game Pass Ultimate membership is delivered directly to your console. Redeem it during initial console setup or later in the Settings app.

      To redeem during initial setup:

      As you set up your new console, you’ll be prompted to redeem the Digital Direct offers that come with it. If you decide not to redeem them then, the offers remain on the console until they’re redeemed.

      To redeem after setup in Settings app:

      Select Settings > Account > Included with this Xbox to see an overview of and redemption status of any Digital Direct offers included with your console.
      Press the Xbox button to open the guide, and then select My games & apps > See all > Full Library, and then look under Available offers to see your offers.

      If you do not see an option to redeem your Xbox Game Pass Ultimate through initial setup and/or through the Settings app, contact Citizens One at service.citizensone.com. They’ll need to verify your Xbox All Access account and determine next steps.

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 2 out of 5 stars

    Corporate Veil forced purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was the only way best buy would let you purchase an Xbox they clearly had available.

    No, I would not recommend this to a friend
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