Customer Ratings & Reviews
- Model:
- KLQ-00218
- SKU:
- 6402558
to a friend
Customers are saying
Customers value the ease of use and performance of Office 365 Business Premium, with some appreciating its price and features that enhance productivity. However, some customers have reported issues with the software and encountered difficulties during installation and activation. Overall, the product seems well-received, but potential buyers should be aware of the reported software and installation challenges.
This summary was generated by AI based on customer reviews.
Good, but could go personal.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The download was easy and the base functions... Word, Excel, PowerPoint, etc. started immediately. However, most other functions require multiple sign-ins and advertisements to wade through. My purchase was for a new HP laptop which exacerbated this problem....
No, I would not recommend this to a friendValue
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good value for the software tools I purchased.
I would recommend this to a friendMicrosoft
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great purchase for the money. The sales Men was extremely helpful And made the purchase easy
I would recommend this to a friendGreat software package
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like the software package. I'm not happy that I have to but it 12 months at a time now!
I would recommend this to a friendgood
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very good. sucks how expensive it is though. but good
I would recommend this to a friendTERRIBLE CUSTOMER SERVICE!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I could not even download this because the code I was given had already been previously redeemed. Spoke with Microsoft, they said it was Best Buys fault. Best Buy denied everything and said to speak to Microsoft.
No, I would not recommend this to a friendDont like it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I personally didn't like the way my computer acted after down loading this.
No, I would not recommend this to a friend- Pros mentioned:Ease of use
OFFICE 365 business
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the programs, words, powerpoint, excel and etc. works great after dowloaded properly.
I would recommend this to a friend Works well for the most part
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It does work on all of my devices, but not the same. It also didn’t transfer all of my contact information, there are some website addresses that did not transfer. The other issue has to do with using it on a Mac, The appearance of contacts on the Mac is completely different than on my PC, this is very annoying.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
Thanks for letting us know what you're experiencing. We care about your business and want your interactions with Office to be satisfactory. So, let's get you some help.
First, check out this article outlining steps on the sharing process with Office 365: https://support.office.com/en-us/article/Share-your-Office-365-Home-subscription-b389b9ce-3ae3-4a82-9017-39d79972fcba
If nothing there helps, then contact our Customer Support Team here: https://support.microsoft.com/en-us/contactus/
Our Support Team will have you up and running shortly!
We hope that helps and we wish you well.
Sincerely,
Jo
Office Customer Care
Microsoft
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My computer is working good and faster because of Microsoft 365
I would recommend this to a friendPower
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far it is easy to use and I will be ready for my big project soon.
I would recommend this to a friend- Cons mentioned:Installation
Difficulty with 365
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am having trouble deleting this from my new PC. I purchased Office Home and Business because I needed Outlook in order to use the email provider I currently use. However, because 365 was installed by a third party, Microsoft is unable to delete it.
No, I would not recommend this to a friend - Cons mentioned:Software
Not happy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.All I wanted was a new product code to continue using Microsoft office. It won't accept the code etc.
No, I would not recommend this to a friend NEVER GOT THAT PLAN ON MY COMPUTER
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great deal for this plan, but I never took the card from the store.
I would recommend this to a friendDisappointing Customer Service
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased for the new computer and my wife didn't need this version (business). I tried to return it but they won't take it back because they say they don't have a way of confirming I didn't activate it, which we did not! She actually bought the personal bundle on the Microsoft site. No where did it indicate that the bundle was not returnable. So now I'm stuck with a Microsoft 365 Business and no need for it!
No, I would not recommend this to a friendHelp
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I cannot figure out how to use it. I can’t get help from Best Buy. I have called and was put on hold till I finally hung up. Also tried contacting online Put on hold again. I have been to store and thought it was straightened out but wasn’t. My geek squad person cancelled my initial visit and can’t get hold of him. His mailbox is full
No, I would not recommend this to a friendBest Buy refuses refund
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purcgased this without being aware i cant use my bsuiness gmail bc they dont recognize gmail as a business domain. The Geek Squad cant find the receipt even though I have it and have asked to send it to them and they still refuse to refund it.
No, I would not recommend this to a friendAbsolute Nightmare to install
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The worst experience I have ever had with buying a product on line. The key code would not work. 12 hours on line with Mirrosoft and Geek Squad, not one tech had any idea how to solve the problem. All of team members were reading from a "how to solve it" guide. Transferred 12 times on one call. Best Buy finally refunded my purchase. When I bought it on line with mircosoft the download was seemless.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Brian,
We're sorry to hear about your installation experience. We're glad to hear you were able to get it installed in the end.
Best,
Nelson
Microsoft Customer Care
Microsoft ripoff
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Microsoft is starting to get very aggressive in their price increases... they are a rip off but the only game in town
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .If you're interested in a standalone, non-subscription model please check out Office Home & Student 2019: https://www.microsoft.com/en-us/microsoft-365/p/office-home-student-2019/cfq7ttc0k7c8?activetab=pivot%3aoverviewtab
Not Compatible
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product was not compatible with our office system. Got the run around for weeks until they were finally able to reimburse me
No, I would not recommend this to a friend