Customer Ratings & Reviews

Good product but difficult to get help with setting up. I recommend because it’s really all there is for a PC. Wish Mac were more universal with business environment

Couldn't been any easier. Followed the printed instructions and everything went smooth. The downloads were quick. No problems with any of the instructions on the website. They were written so even a beginner would understand what to do.

I like Office 365 and it really is essential for my work. A friend told me it would be difficult to get set up and it was! However, I had great support from Microsoft and it is great now.

The worst experience I have ever had with buying a product on line. The key code would not work. 12 hours on line with Mirrosoft and Geek Squad, not one tech had any idea how to solve the problem. All of team members were reading from a "how to solve it" guide. Transferred 12 times on one call. Best Buy finally refunded my purchase. When I bought it on line with mircosoft the download was seemless.

good product but hangs up and pauses once in a while

Has everything that I need to use for my small business.

I could not even download this because the code I was given had already been previously redeemed. Spoke with Microsoft, they said it was Best Buys fault. Best Buy denied everything and said to speak to Microsoft.

Need to become familiar with all the new features and benefits. I learned on a typewriter in High School so going to need to do some tutorials on the "Cloud" and many new features. Not sure how secure the Cloud is. Will study up and find out.

Had everything I needed and the install very very easy.

This is an amazing package. Easy to use and perfect for me:)

Robust office software suite with a cohesion between product offerings.

Love this version of Office. Has all the essentials and others that look worth exploring. Terabyte of backup storage is going to be plenty and don't have to remember to backup since it is automatically done as you go.

Downloading and on-boarding with Microsoft Customer Service the product has been frustrating. This subscription edition is annoying.

Great product. Upgrade to my 2002 version. However, Microsoft Publisher is not included as I was told when I purchased this software.

If I Could Give it a zero I would cause I never got to use it. Somehow someone used the code and stole the software. I called Best Buy and you guys blamed go daddy and Microsoft. . Go daddy and Microsoft both said there is nothing they can do cause I bought it from Best Buy. So now what? I’m out the software and what I paid for it because Best Buy is the only one who gives you a code to set up the software?? Not ok

Seems like a great product if I can get it working Microsoft is having an issue at the moment I believe but seems like this will be great and very useful across all my devices

I had problems getting software downloaded and installed took me from 7/17 to 8/5 to get help to install on my computer

Oops I bought this by mistake. Bought it for home, but it was way too much and too complicated. I don’t need all that fortunately, the in-store sales people were able to correct my mistake and take care of business. I bought it because it has everything I wanted, but it’s set up for business and this is just for my own personal computer.

As a new remote worker, I needed Microsoft 365. It is more than I expected.

very good. sucks how expensive it is though. but good