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Customer Ratings & Reviews

Your price for this item is $149.99

Customer reviews

Rating 3.9 out of 5 stars with 198 reviews

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72%
would recommend
to a friend

Customers are saying

Customers are positive about the ease of use and installation of Office 365 Business Premium. They appreciate the quick electronic delivery and find the installation process straightforward. However, customers are negative about the installation and activation difficulties, subscription-based model, and the high cost of the software.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 198 reviews
  • Rated 5 out of 5 stars

    365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This will be great as soon as I learn what I am doing.

    I would recommend this to a friend
  • Cons mentioned:
    Installation

    Rated 1 out of 5 stars

    Can't figure it out

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this item, but have not been able to figure out how to install it. The instructions they emailed me do not work. They keep telling me to go to the digital library, but there is nothing there. I need a network key, but have no idea how to get it.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Troublesome activation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely troublesome activation. My activation code was taken by somebody in Brasil. Took me several days and numerous hours on the phone to straighten thing out. Product is OK though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Getting Efficient

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This taught me all I was missing as a beginner. It is very well written and my boss truely appreciates that I am becoming more efficient!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not Compatible

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was not compatible with our office system. Got the run around for weeks until they were finally able to reimburse me

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    This was great purchase as well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was great purchase! It was a gift and for reason the person can't install it there's no product code. And no one can give us on. This is going to be great when we're able to use it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Works as Advertised

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product does everything as claimed with complete support.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Business Microsoft Office

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for my business I definitely recommend purchasing it.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Review of MS365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure how to regain my independence from tyranny but I am working on it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Business Product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product for Business, it supplies all of the necessary functions I need for my business.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everything You Need

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has all the Microsoft Office products for your business account, wrapped into one. Note you will need to create a business account with a unique domain to set this up -- not necessary just for "personal" use.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We appreciate your review. We're glad to hear that Microsoft 365 Business has everything you need.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 3 out of 5 stars

    Laura

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing surprising about a Microsoft product.. they mostly all work as advertised.. Best Buy is taking advantage of Hurricane victims.....(?)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    office manager

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    keeps my records stored safe and in order easy filling system

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Treated right

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Allen helped us to get the right computer we needed for our business. He demonstrated patience and understanding through the whole process!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use and it has easy content to read kids love it. Thank Anthony.

    I would recommend this to a friend
  • Cons mentioned:
    Subscription

    Rated 1 out of 5 stars

    Don't Buy MS 365 Subscriptions through BestBuy

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased MS 365 through BestBuy on May 19, 2021, and as of March 7, 2022, I have yet to use my subscription because BestBuy will not allow me to redeem my purchase. Absolutely the worse!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Scam Product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Garbage product from garbage Best Buy! I had read the reviews about receiving invalid product keys. I made the mistake of taking a risk and continuing with the purchase. Sure enough the reviews are accurate. The product key I received is useless and saying it has already been used.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I needed to continue to work. I just wish you didn't have to renew every year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to update my resume and this item was very informative and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Knowledgeable staff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Staff is very helpful and worked to solve my issues until my new Surface was working as I wanted.

    I would recommend this to a friend