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Customer Ratings & Reviews

Your price for this item is $149.99

Customer reviews

Rating 3.9 out of 5 stars with 198 reviews

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72%
would recommend
to a friend

Customers are saying

Customers are positive about the ease of use and installation of Office 365 Business Premium. They appreciate the quick electronic delivery and find the installation process straightforward. However, customers are negative about the installation and activation difficulties, subscription-based model, and the high cost of the software.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 198 reviews
  • Rated 5 out of 5 stars

    Retired

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great as expected and would recommend as a good software

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Wrong product, Bad adivce from Geek Squad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the wrong product for me to subscribe to. I thought it would give me more applications to use. Instead it gave me more obligations: I had to have a business name. It is "retired." I had to have a new email address. I now have to get rid of this email. There was more. My Geek Squad agent did not know enough about this product to properly advise me. I returned the product, and became completely disgusted with the service I received from the Geek Squad. I subscribed to the personal Microsoft 365 from another group I had contact with some years ago.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    MS365 Business Standard Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. All the applications needed to operate small business. Very easy to install

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase for the money. The sales Men was extremely helpful And made the purchase easy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good, but could go personal.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The download was easy and the base functions... Word, Excel, PowerPoint, etc. started immediately. However, most other functions require multiple sign-ins and advertisements to wade through. My purchase was for a new HP laptop which exacerbated this problem....

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My computer is working good and faster because of Microsoft 365

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Business

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is Great quality. User friendly. Compatible with windows. Great for small businesses.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great window

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ongoing information to use for work school looking up PowerPoints windows drawing other fun stuff.

    I would recommend this to a friend
  • Cons mentioned:
    Expensive

    Rated 3 out of 5 stars

    really did not want 365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really did not want 365 but have to have a system and the price for MS 19 was very expensive. The clerk at the store gave me a discount and was extremely helpful/ This program offers a lot but I just did not want to pay each yr to keep it.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for the review. We wanted to let you know that your Office 365 subscription comes with 1TB of OneDrive Cloud storage on top of an awesome suite of Office products. We would love for you to give us a try and let us know what you think.

      Best,

      Nelson
      Office Customer Care

      Empower others to achieve more and share your Office experience in a review. Microsoft

  • Cons mentioned:
    Subscription

    Rated 4 out of 5 stars

    Great software package

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the software package. I'm not happy that I have to but it 12 months at a time now!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. A must have for everyone. I just purchased this product and I must say it’s a must have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The most advanced Microsoft Office in 2021!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best Microsoft Office you can buy in 2021!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NEVER GOT THAT PLAN ON MY COMPUTER

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal for this plan, but I never took the card from the store.

    I would recommend this to a friend
  • Pros mentioned:
    Small business

    Rated 4 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great for small businesses. You can keep updated on all of your documents.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Best Buy refuses refund

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purcgased this without being aware i cant use my bsuiness gmail bc they dont recognize gmail as a business domain. The Geek Squad cant find the receipt even though I have it and have asked to send it to them and they still refuse to refund it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    From my perspective:

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fine looking and performing machine. Start up was easy with no glitches.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No more

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Essential stuff. What more can I say? It works like it should

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Features

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Improved features increases staff's productivity. Easily navigated.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We appreciate your review. We're glad to hear that you are finding Microsoft 365 Business easy to use and that it is helping with your work.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 1 out of 5 stars

    Can't access product

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tough to review a product that you can't use. I've had the subscription for 4 mos and still can't access it. Dumb. Waste of money.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointing Customer Service

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for the new computer and my wife didn't need this version (business). I tried to return it but they won't take it back because they say they don't have a way of confirming I didn't activate it, which we did not! She actually bought the personal bundle on the Microsoft site. No where did it indicate that the bundle was not returnable. So now I'm stuck with a Microsoft 365 Business and no need for it!

    No, I would not recommend this to a friend