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Customer reviews

Rating 4.5 out of 5 stars with 11213 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 59 Showing 1,161-1,180 of 11,213 reviews
  • Rated 5 out of 5 stars

    Great buy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product for use with the entire family! No other way to put it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good deal if you like Microsoft office

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I personally prefer Microsoft office and getting a discount With a purchase was very helpful as my one year will be coming up soon so I got a great deal on my upgrade for the next year

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bargain Purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This purchase was bought to allow me to work on the same platform as I do at work. Also the family subscription seemed to be a bargain.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Please help me install MS Office.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hello, As of now, I have not been able to use this product, because BestBuy's Geek Squad have not been able to install it appropriately on my first laptop. Most disappointedly, I receive a message every time I want to use MS Word. I have lost several very important work-related items, which disappears right during the middle of the documentations. Both times the Agent was from South America. The would just quit, because the do not know how to do so. Did I say 'Frustrating?'

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ns

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with product & the installation was well done with great care. Very satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365 Family

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 Family is an awesome deal considering it covers up to six people and offers several perks (including 1TB of cloud storage per user).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    365 Family!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This software it's a must have in your daily tasks!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    What happened to my old Office?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So, another way to get more money for users. Still a good product and I like that I can put it on my iPAD, Surface 3, and base station computer. My biggest concern is that they raise the subscription price over time. I do prefer just to license software the old way. But it and use it. When you want to upgrade, you pay for it.... So, not a big fan of the business model but the software makes me more productive. They still need to do a better job integrating photo editing into the core product. They get an F rating for not recognizing this as a core feature that one time or another we all need to do that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go for it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good deal for folks with multiple devices! Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great package

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that all the things I need are in one bundle and includes defender to protect my computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for all your computer needs and other items being protected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great software bundle

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best software and cloud storage combo out there. I'll never make enough files to fill it up but I can also use it to store other files such as photos.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Happy to this point

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was not sure I would ever go for this method of upgrading office but seemed to be the best alternative to what was available when I purchased a new desktop. So far I like it. I have not tried the update on our laptop or my iPad yet but has worked well on the desk top.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Standard Office Subscription

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft Office is great for productivity and I like that the subscription enables you to get one code for multiple devices, but it's weird that it's only for one year. However, you do get storage with that so it's helpful if you're using or depending on the cloud.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for the whole family, easy to install and use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using Microsoft Office since it was introduced in the late 1980's. I purchased this to use on both my Mac and PC. It works like all Microsoft products. Most of the features that have been added are not needed in my opinion. I was happy with MS Office 1997.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up with links to sign up family or friends. It was a great gift for everyone to get all the tools they needed to continue working from home. Great buy and value.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      We're totally on board with giving out 365 Family as gifts! We're glad that you're seeing success using it while working from home!

      Best,

      Tom
      Microsoft Office Team Microsoft

  • Rated 5 out of 5 stars

    Microsoft Office 365 Home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely easy to install and set up. And as you would expect, Microsoft Office is a necessary for everyday professionals in their daily lives. My only negative comment is I dislike having the annual subscription membership fee but it is what it is...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365 - Familly

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With older versions expiring, the family version is the best for the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best bang for your buck!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft365 is the one stop shop for your productivity needs! Now this version is basically the premium n top of all productivity products! Bang for you ur buck is at least this gives license to 5 mobile devices plus 5 pcs/macs you choose your poison!

    I would recommend this to a friend