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Customer Ratings & Reviews

Your price for this item is $129.99

Customer reviews

Rating 4.5 out of 5 stars with 10985 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers have good things to say about the 365 Family subscription, particularly its ease of use, compatibility across multiple systems, and affordable price. Users appreciate the software's performance and the convenience of cloud storage. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 10,985 reviews
  • Rated 5 out of 5 stars

    365 Money Saver

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great money saver bundle add it to my existing 365 account

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Office 365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office 365 is new to me, it is needed for my work. I'm still trying to figure it out. It works fine. I like I can use it on 5 pcs and 5 tablets

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Current all the time!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent way to have all the programs for your job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    365 Family Version

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for family and friends. Does everything you would need it to except the laundry. Super great deal at Best Buy. I will be renewing this again and again.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Office 365 is a huge miss for Microsoft

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used versions of Microsoft Office since 1990 when the product first debuted. I use it extensively every work day and most weekend days. I have it on my work computer and multiple computers at home. I was going to upgrade to the new version and install it on my computer when I realized that Microsoft is doing everything they can to transition you to their new online version of Office (365). I decided to move ahead and see how 365 can integrate with my PCs and multiple devices as well as a new MacBook Pro. I can't say how disappointed I am with the new online product. It is painfully slow and MS forces you to create a OneDrive account to store all of your files. When you try to open an existing file from your computer, it force-prompts you to open a new blank file, browse templates or open a recent document on OneDrive (see image). It doesn't allow you to open up a file from your computer. You then have to waste time uploading the document from OneDrive and then open it from there. (Hey Microsoft - there are a lot of people out here who don't want their documents to be sitting in your cloud storage solution). After the file is finally open, if you’re using a Chrome, Firefox or Safari browser, you can't cut and paste images or text into the online version of the software! Each of these three browsers had a message that stated that you have to use the keyboard functions to copy and paste. I attempted this with all of them and the keyboard functions don’t work. Isn’t it surprising (not) that the keyboard functions only work with an Internet Explorer browser. In case the product team at Microsoft Office didn’t realize it, 60% of U.S. consumers aren’t using IE any longer. Do you really want to limit your market potential and force people to use the antiquated (and slow) IE browser? I should be able to use my browser of choice (a fast one) if I’m forced to use an online version of Microsoft Office. To add to the list of misery, the online version lacks many of the formatting capabilities of the installed version. In my opinion, Office 365 is an epic failure. Microsoft has a lot to work on to make the online version half as good as the installed version.

    No, I would not recommend this to a friend
  • Best Buy Employee

    Rated 4 out of 5 stars

    Great when actually used

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    Best Buy Employee
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s pretty handy when you actually need it/use it’s features. I typically do individual research and save all my docs locally since I use the same computer all the time so I didn’t really take advantage of the feature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365 is so great for work, school, etc.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best thing there is!!! Love how great it integrates with IOS devices and easily manageable! Has been a life saver for me!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Tool For Work!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent tool for work, or school. Very easy step by step download.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Money maker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If a business uses these apps to make money then you can too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Small but core

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is realy good for needs in creating all kinds of tasks .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Router challenge

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office 365 always the best purchased for work and home second purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great program forma a beginner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is the best product your can buy por your laptop o pc

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 more month free

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can take advantage of this offer to decide if you really need this service within 90 days

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy setup wonderful and useful features. Publisher is my favorite

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    VERY GOOD SOFTWARE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for all different PC, MAC, and all tablets. Also the MS Office 365 Home is easy to install in all my PC, Mac, iPads, and Surface Tablets.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great office set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product for home or office. Highly recommended!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for beginners

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for beginners who are fairly unfamiliar with setting up new programs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office 365 Home ^ to 6 people Subscription

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Microsoft product is good. Use it on all computers.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Crush my hard drive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After upload it, three days later the system ask for an update, I clicked yes and the setup get stuck and a drive damage blue screen pops up. I took it to the technicians and they have to format my hard drive, loosing all my files…

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    A must need for business

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must need for business, software works great with no problems

    I would recommend this to a friend
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