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Customer Ratings & Reviews

Your price for this item is $129.99

Customer reviews

Rating 4.5 out of 5 stars with 11027 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers have good things to say about the 365 Family subscription, particularly its ease of use, compatibility across multiple systems, and affordable price. Users appreciate the software's performance and the convenience of cloud storage. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 11,027 reviews
  • Rated 4 out of 5 stars

    Great Suite of PC Programs

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you use a PC, you pretty much can't escape using Microsoft 365. Microsoft has continued to improve over the years, and I use all the office suite programs. Since WordPerfect didn't survive, I had to resolve that there was no escaping Microsoft Word or other Microsoft products. I certainly prefer it over any product that's associated with that company whose logo looks like a piece of fruit. I am a NEVER fruit user, if you know what I mean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great choice

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased one for myself and then one for a family member, great choice with Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Easy to install in the newer computers I have. Must get if you need. To write papers or books.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's Office...and cloud storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This package includes Publisher and Access along with the core Word, Excel, and PowerPoint. These latter three can also be downloaded on your phone or tablet, but they don't always play nice with my android. Publisher 2013 has some new features **text effects** being my favorite. Some advanced options working with pictures in Word, Publisher, and PowerPoint are different, which have proven both better and worse depending on the project. The biggest plus for this package over a permanant install is you can download it on 5 pcs and you get a terabite of cloud storage for each (up to 5) Microsoft account you link to it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Software update

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to update Office software, the process was very smooth after I got to the right person.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's MS 365 Family, but renewals are messed up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this to extend my current Microsoft 365 Family license for another year. I would have given 5 stars, since, well, it's Microsoft 365 Family. However, 2 issues came up: 1) I entered the license key on the Microsoft site, but then I lost the ability to see my expiration date on that site. When I clicked on "Manage", it took me to a BestBuy site that said something like "product no longer supported". OK, that made me nervous. I tried a couple more times, then called Microsoft. While on the phone with Microsoft, I checked again, and this time it went to the BestBuy site and showed the expected expiration date. 2) It appears that I have now lost the ability to manage my Microsoft 365 Family subscription from Microsoft's site, since now it always sends me to the BestBuy site.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Pleased with Office 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This program was easily installed with a quick guide and support from Best Buy. The email for the other 4 computer systems for this to be uploaded were included in the initial set up. My family is please with Office 365.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365 family is an excellent product.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have renewed my Microsoft 365 (family) twice. It's a fantastic product, particularly, it's a great tool for my sons in college.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Makes my MacBook work like a PC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had a MacBook for several years,but seldom used it for much more than getting my mail or accessing the Internet. I never felt comfortable using Pages or Numbers. Had I put in some effort I could have learned the ins and outs of the Apple software, but Office 365 allows me to turn my MacBook into a PC for Word and Excel. The full Office package is available, but I chose to install only Word and Excel on the MacBook. The main reason I purchased Office 365 rather than the other Office software was because I wanted to install Outlook on our PC and it was not available in the other group.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best software to create storage n document

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best software to use and advance storage space on mail and one drive

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Besto office option Good stirage and app 100% recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microst 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customer service was so helpful in helping me renew my Microsoft 365 when the time came. I didnt have to go into the store, they sent everything right to my email since i needed it right away. Awesome customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy access and install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it fast uploaded and easy access. It's has great office and room for six devices great price.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Barb,

      We appreciate your review. We're glad to hear that you had an easy installation and are enjoying the ability to use it across all your devices. Just to clarify Microsoft 365 Family doesn't have a device limit, it can be shared with 6 people. All the people that you share it with also get all the benefits of the subscription.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Microsoft 364

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this product it has been great. Never worked with the notes before but I am learning how to use it and so far it is going to be a great help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy setup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get Word, Excel and OneNote with this license. I am a big fan of OneNote... it has come a long way and I use it on a daily basis. You also get 1TB of OneDrive storage for every user. OneDrive comes with "Vault" folder now that has additional security layer. I have not used it but plan on exploring.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're happy to hear that you are a big fan of OneNote and that you like the 1TB of OneDrive cloud storage. Thanks for the review.

      Best,

      Nelson
      Office Customer Care Microsoft

  • Rated 5 out of 5 stars

    Easy download

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple to download and start up, same great program

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good !!! I am using every day and no complaints

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that you can put it on multiple computers. Easy to load

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Value

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value if you have more than 1 device. 2 laptops.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MS office from best buy product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am buying this product for last 4 years form best buy and with good discounted rates

    I would recommend this to a friend