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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 11094 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers have good things to say about the 365 Family subscription, particularly its ease of use, compatibility across multiple systems, and affordable price. Users appreciate the software's performance and the convenience of cloud storage. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 11,094 reviews
  • Rated 5 out of 5 stars

    love the office suite

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I miss being able to own my own copy of office. I got a new computer and I couldn't load my old office 2017 on it. At least this way I don't have to do updates.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sharing Microsoft

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great purchase and we were able to share with our family members. Very easy to install with many features to speed up our work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft family

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy install and fast upload. Great for family use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365 is Awesome software

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend Microsoft 365 Family. I purchased it for my new laptop. And could not be happier. It is complete, has essentially every piece of software I could need. I was a basic user of Microsoft but 365 has opened new doors for me!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 360

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that I can buy a family membership but hate I have to renew every year in order to maintain use of the product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    happy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microsoft office includes word and excel software. It was easy to install and can be used on 6 devices. microsoft one will save your documents to be accessed on other devices from anywhere

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thanks for sharing! We're happy to hear you had an easy installation and are enjoying the features in Microsoft 365 Family. We hope you continue to enjoy using it on all of your devices.

      Cheers,
      Kiernan
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Mister

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    EVERYTHING we need to get the task done right at our fingertips.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Provides much needed apps

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great plan for providing the entire family with valuable and necessary apps. One word of caution though -- be sure that the owner/organizer installs Microsoft 365 first, before allowing other members to install. I found out the hard way that the first person to access 365 will automatically be identified as owner/organizer. It can be corrected, but what a pain!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best bang for your buck!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't imagine life without Microsoft's 365 subscription to their suite of software products. Nothing comes remotely close to the utility of their apps, especially at the price at which they are offered, and particularly when you have large family that all need it in their lives too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy Install

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Really easy for senior citizen to install. I have no experience doing this bu was successful on my first attempt.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    D'Rock

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased MS product,then realized that I had renewed previous MS subscription. Best Buy refused my attempt to return the product stating there's no return policy. I gave it to my son as a gift for his new computer I purchased from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Family college needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, alsome value, if u need more than 1 cooy buy this package instead

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product Easy to use Highly Recommend!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365 - Works great !

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product was easy to order (on-line). Quick install, easy, worked perfectly !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy prices to put this program on two computers

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Microsoft 365 family version. It was easy to download and then I invited my husband to put it on his new computer through an email. The process of putting Microsoft office on both computers was very easy to do.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Disliked auto linking of all my computers

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I disliked the fact that it linked each computer to my cloud desktop files, so each computer regardless if it was mine showed all my personal files on every computer automatically. I had to spend a lot of time unlinking each one and removing my files on each of the computers since they were not all my computers but my kids computers which could be taken almost anywhere and I certainly didn't want my files accessible to anyone they might be around. I would have had personal files as well as business files available for everyone and anyone to get into. This setting should be off when each computer user installed the programs, not automatically on. Otherwise the program is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great and easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my husband's Mac and he loves it. He needed Office for work but refused to use a PC. He installed this very quickly and it works great. Highly recommended for anyone who might need Word or Excel but are partial to their Macs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Family with Microsoft

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent card, it helps us a lot to carry out activities in our daily lives, my family and I, on our computers, laptops, cell phones, and everything we need on our devices. We bought the annual Microsoft Family Card and it works great for us, thank you Microsoft.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 360

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is awesome. 99 dollars and you can install it on 5 computer or laptop and 5 tablets. I like that you can also share it with friends. So you can split the cost and since it only 99 a year every year your get all the new update.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Suite is Sweet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had the Microsoft suite for many years. I find the programs rather easy to use and meets the needs I have for writing, displays, spreadsheets and email. I am glad for this product!

    I would recommend this to a friend
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