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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 11084 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers have good things to say about the 365 Family subscription, particularly its ease of use, compatibility across multiple systems, and affordable price. Users appreciate the software's performance and the convenience of cloud storage. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 11,084 reviews
  • Rated 5 out of 5 stars

    365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use , informative updated technology good product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super product! Well worth the money and easy to install

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Compatible with all older MS Office documents

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to install. I had a small problem and Microsoft took care of the problem instantly. It has lots of additional features than MS Office Professional 2003. Can be installed on up to 5 devices including an Apple I-Pad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item for the entire family cause you never know when you will need some of the programs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Standard Microsoft Office 365 Home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Standard Microsoft Office 365 Home subscription for 1 year. Easy to install online. Allows for use on 5 PCs/Macs + 5 mobile devices and tablets. Competitive price when purchased with laptop bundle and paid in 1 payment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The more the merrier Microsoft 365 Family 6 users!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this item on-line at Best Buy. This is an amazing deal for multiple users, easy to install from web, highly recommend this 365 Family Microsoft software.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great plan and Geek Squad help!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great plan for multiple devices and family members. I already had a membership so when I bought my new computer from Best Buy, I got a discount on this program and was able to extend my current plan by a year with the help of their Geek Squad staff.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Using for years

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use Office on all family laptops. Excellent value for the price. Great for home, college, and other extra curricular activities. All the tools you need to manage, manipulate, and share data. Every year it is easy to update and share with all family members to ensure we all have the most current version.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased Microsoft 365 family. Easy to install and works great!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a need not a want. Definitely worth the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellence in action

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used 365 for many years. I can't recount the improvements, enhancements and additions. What stands out is how intuitive (I guess the new term is organic), well supported, and priced to be attainable to most budgets. If history can be a predictor of future performance then I can't wait to see what tomorrow brings.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    2025 start up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good usual Microsoft 365 Word and excel are the ones used most

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    User friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a senior citizen and not to tech savvy, I was wonderfully surprised on how easy I was able to purchase, receive and install the Microsoft programs onto my wife’s laptop as well as my own.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft Family is great, I thought it was going to be less useful, but once you start using these products it is extremely useful and very friendly to the novice computer person

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    More than one computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the udates. With my son in college and me using it on my computer and phone it is nice to get one that is good for more than one computer. I would have liked it for more years like in the past.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    MS365- too many packages in the bundle

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The family plan is a good plan if you have a large family each with a laptop and who need all the features the MS365 provides. For us, who use only 3 of its components, on possibly 2 laptops, it’s a little too much. But the other packages are there in case we need it. Also, we did get a rebate making it cheaper than the MSOffice version. I hate it is only a 1 year subscription- unlike in the old days when it was almost “lifetime”. MS stop being greedy

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Office is the way to go

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needing an upgrade and this did not disappoint. Added more for the whole family to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The subscription is a good value for families

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have been Office users since being at university in the mid 1990s. I've tried Google suites, it's just not for me. When we would buy the "student" version of office, it was once computer and we had to buy the next version every few years. Once we were professionals, we had several devices. This subscription has been the most affordable option to use multiple devices for several family members without spending several hundred dollars for additional licenses and switching to the latest versions of office.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the best decision and investment of making this purchase as a writer and more. It works great and I have to discover the other features. I highly recommend this product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just simply amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy is fantastic! The deal along with the laptop was phenomenal. Bought laptop and 365 for family for my 15 years old daughter. She hasn't stopped saying thank you daddy and been a month. Best Buy had made thus dad the Best Guy!

    I would recommend this to a friend
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