Main Content

Customer Ratings & Reviews

Microsoft - 48W Charger for Surface, Surface 2, Surface Pro and Surface Pro 2-Front_Standard

Customer rating

Rating 3.5 out of 5 stars with 11 reviews

  • 20%
64%
would recommend to a friend

Customer ratings & reviews

Filter:
Page 1, showing1-11 of 11 Reviews
  • Rating: 1 out of 5 stars

    Terrible Product, Be Warned

    Posted
    gerog
    • My Best Buy® MemberMember

    I found that the power cord for the Microsoft Surface Pro is very poorly designed. The wire is very thin and will break with the slightest motion right at the adapter box. which is a one piece design. The replacement is very expensive and the Geek Squad warranty does not carry replacement parts, cords or anything like this. We now have two, as I ended up purchasing from two different sources, one is now a spare since this is a tablet computer and the idea is that it is somewhat portable, there is an expectation that the power cord would be robust enough to handle some flexing. (I am an engineer and the usage was NOT abusive), Because the wire is so thin, if you barely move it or touch it, it will kink right at the box and break the wires. Now the tablet cannot be recharged. On a Second note the Geek Squad was very useless, and not helpful, and I ended up buying a new power cord from Amazon. My odyssey with the Geek Squad and Parts Store is a very long story, and I think the CEO of Best Buy owes me an apology.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Poor attachment of wire

    Posted
    Sangkap
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    The original wire frayed at the point of attachment to the device after about a year of use. Had to spend 80 bucks on this replacement, and it will do the same thing if we're not very careful to avoid bending it there. Usually this sort of connection is designed to be flexible, but not this.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Great travel charger

    Posted
    LemmingFree
    • My Best Buy® Elite Plus MemberElite Plus Member
    • Top 1000 ContributorTop 1000 Contributor

    This makes the perfect travel charger for your Surface Pro. Leaving one charger on the docking station and one charger in the messenger bag I use for the Surface Pro, I always have a charger when I need.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Be Careful with the Connector

    Posted
    Ryujdream
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I love the new charging style but the connector has a way of coming out of the plug. I had to wrap tape around it to keep it from pulling out of the plug.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Great charger for a great device

    Posted
    Kk1491
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Great product, just wish it lasted longer than just over a year seeing as it is a charger for a tablet that is used daily.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Frayed Attachment Point After 3 months

    Posted
    Core2Extreme

    Charger was great while it worked. 3 months later I have to hold it a certain way to get it to charge.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    It is an OEM replacement. Identical product

    Posted
    chrisinlakeland
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I bought this to carry when I travel. I don't have to disassemble my permanent charging station for my toys.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great for on the road

    Posted
    Steve
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    It was good to have an extra power supply I can throw in my travel bag and leave the other at home.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Good Solid Product

    Posted
    NikoDante86
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Love my surface and the usb port in these chargers is great!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great Charger

    Posted
    Burnsey
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    It's the Surface charger and it charges it up fast.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great charger for the surface

    Posted
    Nico
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Works great in charging my Surface. Good price too

    I would recommend this to a friend