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Microsoft - Designer Bluetooth Wireless Keyboard and Mouse - Black-Front_Standard

Customer rating

Rating 4.1 out of 5 stars with 148 reviews

85%
would recommend to a friend

Customer ratings & reviews

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Page 1, showing1-20 of 148 Reviews
  • Rating: 1 out of 5 stars

    All looks, no substance

    Posted
    JJDDSS
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I bought this on January 16th and it is March 24th and it has suddenly started acting up terribly. I replaced the batteries 3 times. Unpaired and paired again. Read about 6 articles on how to fix issues with Bluetooth keyboards and none of the solutions have worked so I think this thing is just a lemon. But when I logged in today to start working at home, it had a terrible lag and would repeat strokes completely on it's own like "d-i-iiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiii" and I got so frustrated with it after an hour of trying to fix it I finally dug out the keyboard that came with the computer and I'm using it to type this review and it's flawless. The Microsoft keyboard looks and feels great, needs backlighting for the keys. But other than that it's very aesthetically pleasing but the functionality, after barely 2 months of use and not heavy use at that, is unacceptable. I think it's outside the return policy of Best Buy so that sucks. A $60 paperweight now.

    No, I would not recommend this to a friend

    • Brand response

      MicrosoftOutreachTeam

      Hello JJDDSS, Microsoft has a 2 year limited warranty on the Microsoft - Designer Bluetooth Wireless Keyboard and Mouse. For more details and a possible replacement, please visit: http://www.microsoft.com/hardware/en-us/warranties . We apologize for any frustration this has caused and hope this was helpful to you. Microsoft

  • Rating: 5 out of 5 stars

    Microsoft Designer Keyboard Perfection

    Posted
    JackRyan88
    • My Best Buy® MemberMember

    Bought this keyboard with my new Surface Pro because I am using it as a desktop replacement. Love the new setup. Keyboard is awesome, Bluetooth and connectivity have been flawless. Love the feel of the keys, and the mouse is very precise. I was a bit worried because I have had some bad luck with Bluetooth keyboards from the past. This one has been working wonderfully, flawless thus far. There are shortcut keys which work great too. No needed drivers or specials applications either. I just wish it was backlit, but for the price you just cannot go wrong. I would highly recommend this keyboard to anyone looking for a Wireless and/or Bluetooth Keyboard.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Sleek, stylish, and great keyboard and mouse

    Posted
    TraceL
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Pros: sleek look and feel. Quiet and smooth keys. Bluetooth (I did not want a toggle permanently occupying my one USB port on my Surface Pro 4). Ease of you, great battery life. Bluetooth Mouse is included! Cons: None really, but back-lit keys would be nice. After testing several wireless options for a keyboard and mouse, I chose the MS Designer serious. I think that they have a nice streamline look and are light weight. The keys are perfectly responsive, without much noise. Even when typing long documents, the keystrokes feel more natural compared to other top brands. There are also dedicated function keys for volume control, video play controls and screen brightness adjustment. Lastly, the mouse, although much flatter than the common mouse, has a nice feel and responds well.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Clean looking keyboard and mouse

    Posted
    Anthony
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Don't be mistaken, the biggest draw here is the look. It's not the most comfortable to use and the keys don't have the satisfying click of tactile. In fact, the keys kind of squeak. The mouse lacks a third button and it would be nice if the mouse wheel pushed to the side for scrolling, rather than just up and down. It does have some great qualities, though. All the keys needed for windows 10 are present. It has a numerical pad, which I truly need. The mouse has the most basic of functions, but with Microsoft's Blue-Track technology, it performs it's duties exceptionally well. Did I mention it looks cool?

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Looks great, types well, feels okay

    Posted
    m1530
    • My Best Buy® Elite MemberElite Member

    For my kitchen computer, this keyboard/mouse combo was perfect. Sleek, no wires, small. I don't game with this set, but I do a fair amount of email. The key travel is nice, but it's definitely not ergonomic. Don't buy this keyboard for a primary work computer! The cramped layout is also annoying for the arrows keys, but that's probably my biggest complaint. (There's no space between the number pad and arrows, so you can't "feel" the edges well.) I've had this running for almost two months now and the batteries are still going strong. (As they should be!)

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good For a Permanant Desktop Solution

    Posted
    TOesterle
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This is a good product if you have a permanent desk. The disadvantage is that you can't turn off the keyboard if you want to put it in a bag to go work at another location. The mouse can turn on and off, but it's difficult to tell what state it's in because there isn't an intuitive light to let you know which state it's in. This caused some user error with our employee when we tested the product with her. Overall, if you can get past that, it works really well with the Surface Pro 3 as long as you leave the keyboard at your desk.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Excellent keyboard, bad mouse

    Posted
    GergoB
    • My Best Buy® Elite Plus MemberElite Plus Member

    I bought 2 of these keyboard and mouse combos. Both keyboards are excellent, best keyboard I've used. The mouse however is a poor product in my opinion. It's really flat and tires your hand faster than just about any other mouse. The left and right click buttons don't operate smoothly. They tend to stick and you'll hear the plastic creaking when applying pressure to it. It's the kind of cheap plastic you'll be embarrassed to use in a quiet library. Keep the keyboard for everyday use, throw the mouse in a laptop bag for whenever you need it.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Keyboard and Mouse looks excellent

    Posted
    Ismae1
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This set of keyboard and mouse, looks amazing on my desk, but lets be honest, the keys traveling distance is to short and they're to close togehter, it get a little bit of time to get used to it if you change from a normal keyboard. Is like typing on a laptop keyboard. Once you get used to it, everything is fine. The mouse doesnt give you enough support because is almost flat, it doesnt provide that curve all other devices have to rest your palm on it. Over all this set, looks amazing, but doesnt provide any ergonomical feature.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great for small places

    Posted
    ATXTroy
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Very nice, stylish and small. I purchased the keyboard/mouse combo mainly because it was completely Bluetooth. I didn't want to plug in a dongle to my SurfacePro4 or its dock. It has a super slim profile and lies very flat to my desk. It takes some getting used to. I would not recommend this for someone with large hands or looking for that push button feel. It certainly fits my design and functional needs.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great compact keyboard with 10-key

    Posted
    Tomenokr
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I needed a portable Bluetooth keyboard with 10-key. This Microsoft duo did the trick. The chicklet style keys are comfortable and responsive. The only down side is that these are serious battery killers. I find myself replacing batteries on a weekly basis. Also, there is no off button for the keyboard so if you're transporting it, it'll connect to your computer and kill the batteries. I remove batteries for travel. Aside from these issues, I really like this combo.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Light and nice design

    Posted
    nacht
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Purchased it while it was on sale for 69.99 I am not sure if I would have for 99.99, which is the regular price. I like how the keyboard strokes, and it's very light, making it portable for me to take with me to conferences and what not. The first purchase, the keyboard and mouse had Bluetooth connection issue. Since my old desktop doesn't have Bluetooth function and wasn't sure if it's the product problem or not, I ended up spending additional money to purchase another dongle.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Works great

    Posted
    mpebv
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I really like this Microsoft designer Bluetooth keyboard. I purchased it to work with my Galaxy Tab S2. And the functionality is close to a regular wired keyboard. Glad I purchased it, even though the price was higher than I wanted to pay. I had a $10 Best Buy reward, AND they matched an online price, so my price out the door was $69, otherwise I may not have gotten it. I'm normally against Microsoft products in general, but pleasantly surprised by this quality product.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Microsoft Bluetooth Keyboard & Mouse

    Posted
    LightningRod
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Nice sleek keyboard and mouse that is bluetooth. I bought this onsale for 79.99, which I think is still overpriced. Found the bluetooth connection on a Dell PC and connected in seconds. It has been functioning flawlessly since. My wife is very happy with both the keyboard and mouse. The mouse feels small and awkward in my hand, but I'm used to a bigger mouse like Logitechs G5000s. If the mouse was abit bigger I would consider getting this Keyboard and mouse for myself.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    this sucked

    Posted
    chino

    my first bluetooth keyboard and i was so excited to use it,my laptop is running on windows 10 and tried to pair the mouse first,and it wont pair with my laptop,same goes with the keyboard.now I found out I needed to update the bluetooth drivers etc.did it and the keyboard and moused paired with my laptop,after a couple days the keyboard would stop working after being idle,now it wont even pair up.so dissappointing for a piece of gear worth almost a hundred dollars

    No, I would not recommend this to a friend

    • Brand response

      MicrosoftOutreachTeam

      Hello chino, Microsoft has a 2 year limited warranty on the Microsoft - Designer Bluetooth Wireless Keyboard and Mouse. For more details and a possible replacement, please visit: http://www.microsoft.com/hardware/en-us/warranties . We apologize for any frustration this has caused and hope this was helpful to you. Microsoft

  • Rating: 4 out of 5 stars

    Looks Great. Doesn't take up too much space.

    Posted
    JImBeau
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    The Microsoft Designer Keyboard and Mouse combination looks great and is compact. The mouse is relatively flat and does not make my hand have to be in an uncomfortable position. The keyboard has raised keys that make it easy to use. My only suggestion is that the "dots" on the "f" and "j" keys be more prominent. It was also not easy to feel the buttons to activate the Bluetooth functions on the mouse and keyboard.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Best keyboard and Mouse I've ever had!

    Posted
    Nims
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    First of all, the mouse is absolutely fantastic - the buttons and the scroll wheel feel really great, solid and satisfying. And I had no issues with the mouse staying connected - I turn on my computer, the mouse works, just as it should. Like the mouse, the keyboard is sleek, sexy and satisfying, with a full numpad, multimedia controls, and absolutely no wasted space or unnecessary add-ons. I would say it's the best keyboard I've ever had!

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Good product

    Posted
    Ralph
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I was looking for a Bluetooth keyboard that was a full keyboard including the numerical keypad in order to replace the standard small keyboard that came with my 27" iMac. I am using most of the iMac's 4 USB ports for other peripherals and specifically wanted a Bluetooth keyboard to avoid using a port for the keyboard. The keyboard felt firm but the touch and feel the keys was just not right for my typing style. I ultimately returned the product for that reason.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Microsoft - Designer Bluetooth Wireless Keyboard

    Posted
    Bman
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Originally I got the keyboard and mouse for my wife. She wanted a low profile style for work. When we got home realized it wouldn't connect to her computer but come to find her computer did not have Bluetooth so I took it back. Then I went looking for a keyboard to pair with my surface pro 3 and purchased it again. It was easy to pair and works very well. I'm glad I went back to Best Buy and the salesman suggested it a 2nd time.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Nice job Microsoft!

    Posted
    DimIze
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Great keyboard / mouse combo. It's one of the few BT combinations that Best Buy carries in the store. Interesting to me is the large selection of wireless combos, but I didn't want the adapter. I use a Surface Pro 4 and only have one USB input and want to keep it open in case i need to plugin a drive or fire up a game with an XBox controller. So, this BT set does a great job and is very small form factor.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great Slim Keyboard and Mouse

    Posted
    Krivo
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    The keyboard works smoothly and so does the mouse. The only thing is if you like a mouse that sits up higher or bubbles up then you will not like it. Very minimalist look and feel is nice so it doesn't take up much room on your desk. I did have a few issues syncing it but it all worked out in the end. It is also missing some of the controls of other Microsoft keyboard/mouse combos but it still works well.

    I would recommend this to a friend