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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 11598 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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87%would recommend to a friend

Customers are saying

Customers consistently note the high-quality build, comfortable feel, and extensive customization options of the Elite Series 2 Wireless Controller. Many appreciate the improved battery life and the addition of paddles, enhancing gameplay. However, some users report issues with stick drift and the durability of certain buttons. The overall experience appears positive, but potential problems with controller components should be considered.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 11,598 reviews
  • Rated 5 out of 5 stars

    Xbox elite series 2 controller

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding controller! Absolutely love it. Zero regrets!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Elite

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really high quality feel and everything it comes with and how you can adjust triggers and thumbsticks. You can also program the computer for custom profiles for button /paddle mapping. You can also choose a custom color for your center xbox logo to be and change brightness of the light and now order custom colors. This is an amazing controller. One of my few non-buyers remorse purchases for a video game PC player. It definitely made me better by not having to move thumbs from sticks.. must buy if you are in the market for premium controller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you Best Buy Total Tech program.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had an issue with the Xbox controller elite they replaced it hassle free and now I’m using the new one without any issues love the braided usb c cable btw it’s a really long cable incase you want to unravel the whole cable but really no need for my use. The charging dock is also the traveling case and you have options with changing out the thumb sticks. Now it was a bit getting used to with the back p1-p4 and you can change the R1 and L1 tension.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Elite series 2 controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller is fully programmable. Works really well with the trigger stops for Black ops 6. Exactly as advertised. I really like it so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No issues

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great have had no issues with this controller

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great as long as you don't break it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Probably the best controller as long as you don't damage it and cause stick drift. I've had 3 of these in total and if one breaks I'll probably buy another. Comfortable and grippy, useful customization and charging case, long lasting rechargeable battery, multiple user profiles, and a very high quality feel. Just make sure you get a warranty or treat it very carefully

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Xbox Elite Contoller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had the controller for close to two months and the paddle shifter are lose and there is slight stick drift. I do like the the ability of have multiple button mapping configurations. I like the weight of the controller and the grips. I also, like how easy it is to interchange the thumb sticks options. The cable is of good quality and I high recommend the purchase of this controller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    easy to adjust

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent company , heavy in hand, easy to adjust.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So much better than a regular controller!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you first pick it up you can feel how much better this controller is than a standard Xbox controller. The removable back paddles, adjustable trigger pull lengths, the interchangeable thumb sticks and D-pad, and the textured rubber grips all bring this controller to a level that’s hard to put into words. Yes, the price tag is a bit steep but with what this has for my gaming, I’ll continue to buy them as needed. I removed the bottom two (longer) back paddles because they were in the way based on how I hold the controller, but I don’t feel it has hurt my gaming and I don’t really miss them. They are very easy to remove as well. Reprogramming the back paddles is also wet easy. I highly recommend this controller!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Xbox Controller hands down!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the grip of the controller. Feels great in the hands, even after hours of gaming. You can tell it’s a little durable by the weight and feel. Customizing the analog sticks and back pedals to your liking is really nice to have and can do it on the fly. Really had to go through 3 controls before I actually got a good control that worked properly without any issues with the buttons. Once I actually got a good one it’s the best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can’t go back

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t think the controller was worth it. I decided to buy it with a coupon I found. After using it for a few hours and getting use to the extra controls I am not able to go back to a standard controller. This controller has helped me tremendously. I recommend this to anyone trying to get a slight advantage in game. Also no more batterys!!!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Andrew,

      Thank you for recommending the Xbox Elite Wireless Controller Series 2 to others who want an advantage in their gaming. We're glad that it's enhanced your experience, and we hope you continue to have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Literally cool

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Weight of it feels just right and u can definitely feel the quality. Charging thing I’m not sure how to use cuz it’s a bit low to the table. Still cool tho lel

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Finally an elite controller that holds up

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much better than the older generation elite controller. Its not nearly as heavy as the old one plus the rubbers have stayed on unlike the old one. Such a huge upgrade in terms kd quality. Works well with pc too. Couldnt really ask for more. The case that it charges in is a great addition as well. Keeps everything nice and tidy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Elite price.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s elite all right, just look at the price! Whew, bout broke the bank on this thing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    THE CONTROLLER CHANGED MY WHOLE GAMING PLAY STYLE

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller change my life! With its different ways to make your controller a FPS type of controller to a casual type with its different types of customization of the triggers, back buttons, swappable L and R sticks and the 3 different profiles ! I have and apex legends and a Minecraft one! You can also change the LED color on the Xbox logo to have a more noticeable difference between profiles.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The controller of controllers…

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Man this controller is amazing and comfortable. With all the extra thumbsticks, buttons and carrying case with braided cord. This controller is great quality with consistent use in mind. The battery life on this controller can not be match. Off of one charge i have been able to play games with no charge for two days. I would recommend this purchase if you want to jave full control of your gaming experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top 10/10

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent control easy and simple to use both on PC and Xbox offers you many good things

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Elite Series 2 - More than Happy

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our son loves his MS Elite Series 2 wireless controller for Xbox and I can't imagine him gaming or using his Xbox without this wireless device. It has proven to be the most durable and best performing controller he has had the privilege of using to date. The photo is of the controller that is 9 months old and still in great condition!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PERFECT

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this controller for a couple of years now and I got to say its the best. The Elite 2 controller is a great ugrade to it predecessor. With further adjustments at your disposal and equipped with more thumb sticks and amazing battery life, this controller beats all. No need for any other controller once you have this in your hands.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Feel

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller used for PC gaming and I have to say it is fantastic! It feels extremely well built compared to even the standard new controllers. The paddles are still an issue to get mapped correctly to be used in all games but worth it once you do. Being able to swap out the thumb sticks for a better feel was an awesome idea, they made it better. It is magnetic!!! Hands down best controller purchased to date!

    I would recommend this to a friend
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