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Customer reviews

Rating 4.4 out of 5 stars with 16539 reviews

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  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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88%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 16,539 reviews
  • Rated 5 out of 5 stars

    goated controller

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using xbox since 2009, this controller is one of the best things to have been produced. i love the creativity and control you have over all of the attachments on the controller. each thumb grip feels amazing to use!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Elite Series 2, Say Less.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a very long hiatus from gaming, I decided to pick up a controller and take another stab at it. I subscribed to game pass and started looking for controllers. I started with an Xbox one controller, and quickly graduated to the Elite Series 2. I must say, there is no comparison, the Elite controller outclasses the original in every way. The overall design stayed the same, save for 4 cleverly, and strategically placed paddles. That can be programmed to do any thing you want. The X-box accessories app makes it very easy to navigate the mapping of your buttons, and allows up to 10 unique control settings. I would recommend this controller to any one, who’s willing to shell out the $200 to own this bad boy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox pro controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the most rugged pro controller they make in my opinion. Unlike other pro controllers this one will last a long time. I’d say it’s a close second to the scuff controllers but it will last longer than 6 months of heavy use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller, worth the money

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The package came at a different address a couple houses away but it was alright since this controller exceeded my expectations, the grip feels nice on my hands and the controller overal seems to be pretty durable. I found some troubles with the button mappings on the controller but that was just because there are many options and different customizations available. If your looking to buy this controller I’d say you should and it is worth the price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PREMIUM xbox Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well dependable for at least 2yrs ive had four of these controllers as theyre much better quality than the standard xbox controller

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Goated Controller

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s got 4 additional buttons on the back you can re-map any buttons to make your gameplay that much more comfortable, you can adjust triggers to stop sooner if you want a quicker trigger finger. You can make the sticks stiffer to help combat drift sticks. You can also swap out the traditional D pad to the Omni pad (magnetic btw), and it’s equipped with silicon grips so it’s that much more comfortable in your hand. I honestly won’t be playing on any other controller. I forgot to mention, if you’re playing different games with different action controls (like Call of Duty vs Assassins Creed) you can set it up to make the paddles/buttons on the back have different “profiles” so you don’t get too confused about what buttons to press, just remember to switch back to the other button profiles when switching games (when necessary)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing controller

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using the Xbox Elite Series 2 in red, and honestly, it feels amazing. The build quality is solid, the grip is super comfortable, and the customization options make every game more fun. What I love most is how smooth and precise the sticks and triggers feel—it’s like the controller responds exactly how I want. Plus, the red finish looks so good in person. Definitely my favorite controller ever.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller is amazing. If you already owned the original, and have all the accessories, and just want to refresh or replace the controller, this is perfect. It feels great in hand, and everything is an improvement compared to the origianl xbox controller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excelente control !

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son is fascinated with this control, it is worth its cost at 100% , Excellent accessory and great complement for his Xbox

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    You pay for what you get

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 2 X Box elite series 2 controller a week before Christmas thinking they wont make it in time. However, 1 arrived on Christmas eve. 1 2 days after Christmas. I choose to save some money and both were "open box" "excellent condition " they cost $80 - $90 . The description of "open box" "excellent condition " is works and looks like new with all original parts included. Looks wise, yes. They both look new. Even the original box looks new. However, on one controller the R bumper is not quite right, it feels "soft" and you have to press it harder than the L side. On the other one, the R trigger does not work right. You have to press it 2 to 3 times sometimes for it to respond. Might not sound like a big deal but if you are a gamer, you understand. Everything else is perfect. The usb cable and original paperwork was there as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    White elite controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing controller! Best any company can offer. Would recommend getting on sale.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great! BUT why always the RB button?

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great BUT why is it that the RB button always gives out! I also have the 1st one which is just the elite series 2 i got it when it came out and same thing happened to it. I dont get it. So i might end up purchasing the regular controllers again cause its weird that they last longer...

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    amazing controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    been using it for months no issues perfect for gaming hours at a time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Improvement and Upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I owned the 1st Elite Controller for several years and still have it in use, in comparison this Controller is quite the improvement and feels amazing in my hands. I bought this knowing it was only the Controller and no accessories but that was due to having the the accessories from my old elite controller, still i bought the accessories because i was curious if they updated them. Overall this is a great upgrade and would recommend it for true gamers

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best Controller on the Market

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this controller and will always stick with this brand. The customization is amazing and has top-tier performance. The weight, grips, and overall build are far superior to other brands. If you are thinking about buying it - do it! Have fun playing with the paddles and mapping them to whatever feels best for each game. It will feel weird at first but makes gaming so much more enjoyable and competitive. Highly recommend keeping all 4 paddles on for almost every game. Also, trigger locks are OP! BIG plus, I have not experienced any stick drift with any of these controllers. I have had 4 in total. Microsoft is a genius for The Xbox Accessories app, which allows you to make profiles for every game that you can easily switch to with a press of just one button. Only one con with this generation and the original Elite: The LB button and only the LB button eventually gives out. This happens usually within a year, but I also use it frequently. This seems to be common in all the forums I have read. Bring it back into Best Buy within a year and they will send it off to Microsoft to fix. Est. 2 week wait Highly recommend getting the Geek Squad Warranty if you decide to purchase for a faster turnaround.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the elite controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is awesome. Gives me no problems I had to replace my last one due to left stick clocks not engaging

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Odd build quality quirks and poor warranty

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I preordered this controller prior to release and have used it regularly since November of 2019. Overall, the controller felt like a joy to use; in almost every sense it gave the appearance of a premium product. The bluetooth and internal battery were natural quality of life improvements over the Elite 1. I used it regularly on my PC and an NVIDIA shield. Then, one morning, I went to use and felt myself being stabbed on my finger tip. Apparently, one of the tiny sleeves on the hair trigger lock popped off the controller. It happens to be in a place where I naturally hold the controller; so far from having a smooth and nice tactile feel, I get stabbed in the finger by what appears to be metal every time I use the controller. A little bit of research revealed this to be a known problem with multiple threads on the MS support site complaining of this issue. The common solution seemed to be to super glue the sleeve into the trigger (which is startling given how expensive the controller is). However, despite this knowledge, there is no option to purchase a replacement sleeve from MS and its not included in the replacement button accessory kit the company sells. The only option provided to me by MS was to buy a replacement controller; a horrifically expensive proposition for what seems an obvious and glaringly simple fix on a "premium" product that hasn't even been on the market for a year. The best MS customer service could suggest was me to engineer a fix on my own, by either sticking a piece of eraser on the stabby part or a glue on bumper. A three figure "repair" option was offered to me as well. A great and expensive disappointment indeed.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good investment for me

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller is sweet. I like the grip for my sweaty palms mid game no slip and I dig the adjustable triggers. I’d recommend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Elite series 2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful controller works so well. I can finally get on the games and enjoy some time with some buddies

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox one elite

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the controller my original had drift got the basics and swapped paddles

    I would recommend this to a friend
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