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Customer Ratings & Reviews

Your price for this item is $179.99

Customer reviews

Rating 4.4 out of 5 stars with 10488 reviews

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  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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86%would recommend to a friend
1
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 10,488 reviews
  • Pros mentioned:
    Customization, Paddles

    Rated 4 out of 5 stars

    Best Controller on the Market

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this controller and will always stick with this brand. The customization is amazing and has top-tier performance. The weight, grips, and overall build are far superior to other brands. If you are thinking about buying it - do it! Have fun playing with the paddles and mapping them to whatever feels best for each game. It will feel weird at first but makes gaming so much more enjoyable and competitive. Highly recommend keeping all 4 paddles on for almost every game. Also, trigger locks are OP! BIG plus, I have not experienced any stick drift with any of these controllers. I have had 4 in total. Microsoft is a genius for The Xbox Accessories app, which allows you to make profiles for every game that you can easily switch to with a press of just one button. Only one con with this generation and the original Elite: The LB button and only the LB button eventually gives out. This happens usually within a year, but I also use it frequently. This seems to be common in all the forums I have read. Bring it back into Best Buy within a year and they will send it off to Microsoft to fix. Est. 2 week wait Highly recommend getting the Geek Squad Warranty if you decide to purchase for a faster turnaround.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfortable, Paddles
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    AMAZING/MUST HAVE

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This new iteration of the Elite controller is well... ELITE! It is one of the most comfortable controllers I’ve ever used and is better than any 3rd party pro controllers you can get! A tad pricey but well worth it! It has an internal rechargeable battery and the battery life lasts for days! Like binge playing all day... days! Must have for shooters too. Literally cannot play shooters anymore without paddles! Perfect compliment to a new Series X having 60-120fps!

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 4 out of 5 stars

    Worth it..especially at the open box price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy offered the best deal I could find for the Elite 2 controller. I appreciate its heavier and more durable feel compared to the regular controller. The attempt to fix the grip issue and the switch to USB-C are also positives. However, it would be even better with hall effect or a similar feature to prevent stick drift. It's worth noting that these controllers came out before hall effect joysticks became more common. Perhaps this is something they will consider for the Elite 3 design improvements.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Customization

    Rated 5 out of 5 stars

    A good controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very good controller for all around gaming. You don’t need to be a pro league gamer to get enjoyment out of this controller, the paddles allow so much versatility for so many different types of players. The small form factor and high quality materials make it sit easy and comfortable in the hands, and the long battery life will keep you playing for days. The customization potential is endless with the Xbox devices app (which can be downloaded on pc as well) which gives those who are tinkers full reign. Those who would rather just “set it and forget it” also have many great preset options.

    I would recommend this to a friend
  • Pros mentioned:
    Customization
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Great buy, but seriously consider.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a recent generation xbox controller, so it can easily connect to your windows pc without the need of a dongle. The back buttons... on the back... are a life-changer. I would personally have a hard time going back to a controller without back buttons. You can customize the back buttons -and I think the general buttons too- however you want. You can have up to 4 back buttons in total and they are all removable. So if you are unsure about using them all at once, you can simply ease into it. The price is expensive, so make sure to properly think if you want such a product, but it is cheaper than getting the xbox core controller and the separate accessories. Great to play on your xbox or if you like to use controllers for your pc, it is easy to do so.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Build quality

    Rated 4 out of 5 stars

    Get a USB dongle for wireless PC gaming

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox Elite Wireless Controller Series 2 is one of the best feeling controllers I have ever used. The build quality overall is great, and modularity is a bonus. The options to wirelessly charge or using the USB-C cable is also great. Battery life has been awesome for how often I use the controller for PC gaming. This controller connects to your PC by either pairing via Bluetooth, direct connection using the included USB-C cable, or by purchasing a separate Microsoft USB dongle. I have not had any stick drift issues thus far, but I did purchase the extended warranty from Microsoft for $20. I bought this controller on sale which in my opinion is still expensive for what this is. If this was a controller at the $120 price, it would definitely be worth it. Likes: Build quality, modularity, battery life; hard shell case, all the cables included Dislikes: Poor Bluetooth connectivity Oh, by the way: After connecting this controller to my newly built PC, it struggled to keep a wireless connection. This controller worked perfectly fine when directly connected. I downloaded all the drivers necessary and tried some other trouble shooting recommendations, but in the end, the Bluetooth on this controller just plain sucks. I went and purchased the Microsoft controller USB dongle and all my wireless connection issues were resolved with this controller. If you want wireless play via PC, the USB dongle is a much buy unfortunately.

    I would recommend this to a friend
  • Pros mentioned:
    Customization, Paddles

    Rated 5 out of 5 stars

    Easy to customize, love the paddles feature!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how customaizable it is with the changeable d-pad and the paddles. I was hesitant to use the paddles but once I got the hang of it and learned how to do the paddle assignments for my favorite games, it seriously is a game changer! I also LOVE how you simply dock it and it charges AND you can change the center Xbox button color!

    I would recommend this to a friend
  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    Best Xbox Controller hands down!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the grip of the controller. Feels great in the hands, even after hours of gaming. You can tell it’s a little durable by the weight and feel. Customizing the analog sticks and back pedals to your liking is really nice to have and can do it on the fly. Really had to go through 3 controls before I actually got a good control that worked properly without any issues with the buttons. Once I actually got a good one it’s the best.

    I would recommend this to a friend
  • Pros mentioned:
    Comfortable
    Cons mentioned:
    Stick drift

    Rated 4 out of 5 stars

    Great as long as you don't break it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Probably the best controller as long as you don't damage it and cause stick drift. I've had 3 of these in total and if one breaks I'll probably buy another. Comfortable and grippy, useful customization and charging case, long lasting rechargeable battery, multiple user profiles, and a very high quality feel. Just make sure you get a warranty or treat it very carefully

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 4 out of 5 stars

    Xbox Elite Contoller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had the controller for close to two months and the paddle shifter are lose and there is slight stick drift. I do like the the ability of have multiple button mapping configurations. I like the weight of the controller and the grips. I also, like how easy it is to interchange the thumb sticks options. The cable is of good quality and I high recommend the purchase of this controller.

    I would recommend this to a friend
  • Pros mentioned:
    Paddles
    Cons mentioned:
    Expensive

    Rated 5 out of 5 stars

    Looking at Scuf or Battle Beaver? Get this!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is amazing I absolutely love it! I was looking at scuf and battle beaver since that’s what pros use but then I stumbled upon this on Reddit and so I pulled the trigger wow! The quality is great it feels very premium. So many adjustments you can make from mapping the buttons or paddles to adjusting tension on the sticks. You can remove and use different sticks or DPAD with a quick pull. It comes with a very nice carrying case for when on the go and so you can take care of your $175 controller haha. You do have to download like 3 Microsoft apps on the computer to do that though and that is slightly annoying and makes it difficult for the average person that doesn’t know what they’re doing. Pros: -premium materials -interchangeable buttons and sticks -adjust tension of sticks and trigger tolerances -comes with a nice case to hold everything -paddles Cons: - It is nice but it is also $175 lol an Xbox is $299 so you are buying another Xbox haha kind of cray Overall I would definitely tell people to buy this And I would say it’s a good investment if you play competitive shooters like COD. It does take some getting used to. You’re gonna keep trying to hit the buttons becsuse you’ve always played like that but once you are trained you will play a lot better since you don’t have to take your hands of the sticks and away from aiming to jump reload switch weapons and lay down. I map mine right too paddle: reload Left top paddle: switch weapons Button left: jump Bottom right: lay down/crouch. I hope this helps.

    I would recommend this to a friend
  • Pros mentioned:
    Build quality, Customization

    Rated 5 out of 5 stars

    Elite

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really high quality feel and everything it comes with and how you can adjust triggers and thumbsticks. You can also program the computer for custom profiles for button /paddle mapping. You can also choose a custom color for your center xbox logo to be and change brightness of the light and now order custom colors. This is an amazing controller. One of my few non-buyers remorse purchases for a video game PC player. It definitely made me better by not having to move thumbs from sticks.. must buy if you are in the market for premium controller.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    My new favorite controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller has become my instant favorite. I have had many controllers over the years from Atari clear through to modern systems, and have preferred my Nintendo Switch Pro controller until now with my Xbox One controller being a distant second. I personally did not like the system included series x controller because of the dpad but this product has the ability to change dpads with ease and remedied that issue. The analog resistance features for the bumpers and thumb-sticks have been excellent between titles. The additional software type adjustments is phenomal once calibrated. It also lets a user save between different profiles for quick load. Throw in an adjustable color profile for the controllers backlight on the home button and it can be easy to quickly distinguish which profile is being used (outside the normal profile light indicator). The battery life is on par or better than the Nintendo Switch Pro controller and is leaps and bounds away from the recharchable package for the Xbox one.

    I would recommend this to a friend
  • Pros mentioned:
    Build quality

    Rated 5 out of 5 stars

    Finally an elite controller that holds up

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much better than the older generation elite controller. Its not nearly as heavy as the old one plus the rubbers have stayed on unlike the old one. Such a huge upgrade in terms kd quality. Works well with pc too. Couldnt really ask for more. The case that it charges in is a great addition as well. Keeps everything nice and tidy.

    I would recommend this to a friend
  • Pros mentioned:
    Build quality, Comfortable

    Rated 5 out of 5 stars

    Hesistant but would buy it again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After doing my research, the only thing I am curious about this controller is durability. Seems like many have had to replace a few. I treat my stuff pretty good but besides that, I am loving every bit of this controller. The feel is like no other controller. I was using a regular Xbox One S controller for the past two years and never thought the Elite model would actually be that much better. Boy, I was wrong. Hands down my favorite Xbox and PC controller moving forward. Let's hope these reviewers are just mistreating their controllers one way or another.

    I would recommend this to a friend
  • Pros mentioned:
    Paddles

    Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly I was hesitant about purchasing this product with all the bad reviews on quality control. Went with BestBuy for their 2 year warranty and 1 month later I am happy to say the product is working great. Highly recommend if you are looking to upgrade your Xbox controller but keep in mind it will take some time to adjust to paddles and the sensitivity.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Good quality, great features, not fully satisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very capable peripheral. Comfortable to hold, and the placement of the paddles feels natural to my grip. The connectivity options, settings app and battery are amongst my favourite features. It feels durable. My criticisms would be #1 price. In my opinion Microsoft aren’t the only guilty ones but the whole Controller market is quite messed up with their prices. A regular controller $60-70? So you buy 4 of them and you are essentially almost buying another console… No controller should cost +$150, it doesn’t matter how many features they have. Personally, 100-120 is a more proper price for a controller of this caliber, though. #2 Why aren’t you giving me the wireless USB receiver included? Add $10 to the total value if you want, but you are already giving me almost the whole set, just add the receiver to the bundle for the next gen. #3 $25 for a USB wireless receiver is stupid… there is just no way that little piece of plastic costs that much. #4 In my case, off the box, I was getting way too much input delay. I managed to lower it through the Xbox app settings to the point where it feels as instant as my old DS4 controller. It is annoying though. After doing a lot of research, apparently it turns out that Xbox controllers in average have higher input delay than PlayStation controllers on PC off the box. This shouldn’t be a thing, especially with a +$150 “pro elite” controller. Because of this last issue, for the whole first week of use I was thinking about returning it. I was close to returning it but the other features were so good they made me want to find a workaround or something that it would help me lower the input delay. In the end I kind of found my answer through the accessories app. Currently I’m happy with the controller. Not sure if I would recommend though. If you can afford it, just because of all the cool features give it a shot and if you don’t like how it feels in game then return it.

    I would recommend this to a friend
  • Cons mentioned:
    Bumper, Price

    Rated 2 out of 5 stars

    Sadness but I got a refund

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I would have paid full price for this I would have been very displeased with the overall product. I returned the used one based on that the right bumper barely worked. I tried to work around it by mapping the paddles but that was somehow worse than an inconsistent bumper. Besides the fact I could change the controller emblem color (should be mandatory at this point for all the controller considering the regular ones are $60/$70). The pro controller is just a glorified overpriced Xbox series controller.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Customization

    Rated 5 out of 5 stars

    Pricey but worth it.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller, fully customizable for even the Noobiest of Noobs. Amazing battery life. Pricey but worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Elite 2 Wireless Controller

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use it on my PC/Android phone primary, occasionally on my Xbox/iPad). The Xbox companion app on windows makes it super easy to update the controller or change the binding for all (3) profiles. The controller is the best you can get period. The accessories alone are awesome (charging case, different length sticks, back paddles, dpads) and make it worth the purchase. If you can catch it on sale, or even full price, buy it. If you are serious or semi serious about your gaming (Xbox/Android/iOS/PC). Buy it immediately.

    I would recommend this to a friend

What experts are saying

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  • TechaerisJason Bouwmeester on January 2, 2020

    Xbox Elite Wireless Controller Series 2 review: The cream of the cropOur Xbox Elite Wireless Controller Series 2 review takes a look at the flagship Xbox controller — and it's definitely the cream of the crop!

    Full Review